Rob Chandler
Rob Chandler at Colonial Ford of Marlboro

Rob Chandler

Service Manager

Colonial Ford of Marlboro

428 Maple St
Marlboro, MA 01752

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4.7
253 Reviews

Dealership Experience

7 yrs, 2 mos

4.7

253 Reviews

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253 Reviews of Rob Chandler

May 06, 2026

Dealership Rating
Employee Rating

Great service and professional help. Sur, Phil and Bob are grest to work with. Great service!! More

by Robert Hetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg, Suzanne Vantre

May 06, 2026

Colonial Ford of Marlboro responded

It’s great to hear you had a positive experience. We’re glad Phil could provide professional assistance during your Ford F-150 service. We look forward to serving you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

May 01, 2026

Dealership Rating
Employee Rating

Very helpful staff always trying to make the most of your visit with them. Thank you More

by chrismenard11
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Babineau

May 01, 2026

Colonial Ford of Marlboro responded

We’re thrilled our team helped make your Ford Bronco Sport service visit as productive as possible. Thank you for highlighting the helpful support you experienced. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

April 27, 2026

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Employee Rating

My goto place to service my Fords, even though it is a 20 mile drive each way. My oil change was done quickly, and I was on my way in no time. Always a pleasant experience. I highly recommend Bob and his More

by mlc3264
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg, Suzanne Vantre

Apr 27, 2026

Colonial Ford of Marlboro responded

Thanks for trusting us with your Ford Expedition even on a longer drive. We’re glad your oil change was quick and convenient and that you always have a pleasant experience. We appreciate your recommendation and look forward to seeing you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

April 23, 2026

Dealership Rating
Employee Rating

Scheduling was very easy. The staff is very friendly. The work was completed in a timely manner More

by mdykensdca
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg, Suzanne Vantre , Jennifer Lewis

Apr 23, 2026

Colonial Ford of Marlboro responded

Thank you for noting how straightforward scheduling was and for your kind words about our team. We’re pleased the work on your Ford was completed on time and look forward to assisting you again. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

April 15, 2026

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Very professional, excellent services The work was done quickly I highly recommend colonial ford of Marlborough More

by JMCMUNOZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Suzanne Vantre

Apr 15, 2026

Colonial Ford of Marlboro responded

Thank you for recommending us and for your kind words. We’re glad our team provided professional and efficient service on your Ford. If you need anything in the future, we’re here to help. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

April 03, 2026

Dealership Rating
Employee Rating

Bob, the service manager is phenomenal! He’s always very upbeat and very fair with his prici. I had a very bad experience at McGovern Ford of Saugus with a an extended warranty, and he turn More

by Rachel
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg

Apr 03, 2026

Colonial Ford of Marlboro responded

We’re grateful you shared such positive feedback about Rob’s friendly approach and fair handling of your extended warranty. It’s wonderful to hear we could turn your Ford F-250 service into an outstanding experience after that previous challenge. Thank you for trusting us and making the extra drive to work with our team. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

March 25, 2026

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It’s very friendly and efficient dealer. Will go again! Coffee machine was broken 😡. The coffee pods were empty. More

by dingln10
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2026

Colonial Ford of Marlboro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Ford of Marlboro. Mark Babineau General Manager 508-460-8400 Mbabineau@buycolonialfordmarlboro.com

March 04, 2026

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Employee Rating

My vehicle was at the dealership for 9 days and came back with body damage along passenger side doors and rear panel. Service rep says there is a sign stating the dealership isn’t responsible for damages. More

by WAGNER_ROSAJR
Service Price Transparency
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Recommend Dealer
No

February 10, 2026

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Employee Rating

Had transmission issue. Dropped sunday they troubleshoot gave options mine was to rebuild it was done by Thursday and a little below estimate and now better than brand new! More

by dmaroney
Service Price Transparency
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Recommend Dealer
Yes

January 29, 2026

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Employee Rating

Loved that they were very understanding and helpful to my situation. Were able to get me out of the shop within decent time. More

by MAGGZ00
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Suzanne Vantre

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