I recently had an incredible experience at the BMW - Kevin
I recently had an incredible experience at the BMW service center, all thanks to Cory. He truly embodies customer obsession and provided a level of service that exceeded all my expectations.
From the moment I dropped off my car, Cory was laser-focused on ensuring my experience was smooth and stress-free. He took the time to listen carefully to my concerns and didn't just rush me through the process. His genuine effort to put the customer first—making sure I was fully informed and comfortable with the plan—was evident throughout.
What truly set Cory apart was his exceptional communication. He kept me consistently updated on the status of my vehicle, proactively reaching out via phone and text. His explanations of the necessary work were clear, detailed, and easy to understand, avoiding overly technical jargon. I never once had to chase him for an update; he was always one step ahead.
Cory's dedication to excellent service and his ability to communicate clearly and empathetically make him a phenomenal asset to the BMW service team. If you want a service advisor who is truly dedicated to the customer and keeps you perfectly in the loop, ask for Cory—you won't be disappointed!
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