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Old Orchard Nissan
Skokie, IL
3,424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,424 reviews
May 14, 2024
Service was great. If anything could be improved, perhaps more communication around completion timing. But that is negligible, as communication is already very good. If anything could be improved, perhaps more communication around completion timing. But that is negligible, as communication is already very good. More
by tolattexculme46789
Employees Worked With
Mary
Helpful May 13, 2024
Very thorough. I appreciate that they checked things that were not on the 15K mile check up. We had a long road trip ahead of us in subzero weather so I depended on I appreciate that they checked things that were not on the 15K mile check up. We had a long road trip ahead of us in subzero weather so I depended on your team to make sure everything was a great as possible before we started our trip. We saw over 100 cars off on the shoulder from mechanical issues (it was not snowing on our route....just below zero temps). We sailed through almost 20 hours of driving with zero issues thanks to your team. More
by harringtonnickolas54
Employees Worked With
Mary
May 12, 2024
I blew out a front tire when I hit a pot hole. Linda was able to find a tire & get it in the same day. They price matched a tire I found on line so I saved some money. They were able to get the ne Linda was able to find a tire & get it in the same day. They price matched a tire I found on line so I saved some money. They were able to get the new tire put on & I was able to drive my car home that evening. A good experience. More
by jenkinsbertha537
Employees Worked With
Linda
May 11, 2024
They were able to get me in the same day that I called and they were wonderful through the whole experience! They were attentive and thorough in figuring out what was wrong with my truck, and they even to and they were wonderful through the whole experience! They were attentive and thorough in figuring out what was wrong with my truck, and they even took it upon themselves to tell me “I don’t feel comfortable with you driving the truck until it’s fixed” and they gave me a loaner and sent me on my way. It was repaired within 24 hours and they gave it back to me in as good, if not better, condition than I started with. Excellent service! More
by cunninghambarnard8
Employees Worked With
Bindi
May 10, 2024
Linda is the best in the business! ! She understands her customers and is a consistent top performer. She provides efficient, speedy, and accurate data as to what is the problem for rep ! She understands her customers and is a consistent top performer. She provides efficient, speedy, and accurate data as to what is the problem for repair, next steps towards repair and consistent friendly follow-up every single time. I would not hesitate to bring any vehicle not just a Nissan to Old Orchard Nissan for service!!! Linda is the best as she builds relationships with you and provides honest no B.S. answers. My husband and I chose Old Orchard Nissan for decades. More
by abbieortiz20
Employees Worked With
Linda
May 10, 2024
Linda in the auto repair center has been so amazing. She has helped me every step of the way with the repair of my vehicle and I am truly thankful for her and all Old Orchard Nissan employees! I have be She has helped me every step of the way with the repair of my vehicle and I am truly thankful for her and all Old Orchard Nissan employees! I have been going here for the past 3 years and I always have a great experience with them! More
by ws4988722
Employees Worked With
Linda
May 09, 2024
Mom and I have both been taking our vehicles to Old Orchard Nissan for service and maintenance for years. They do a great job with our cars, and always provide friendly customer service as well. They a Orchard Nissan for service and maintenance for years. They do a great job with our cars, and always provide friendly customer service as well. They always explain everything and always call to check in with us, as well as provide follow up calls after servicing our vehicles. Highly recommend for great service overall, and happy with the prices as well. Thanks Old Orchard Nissan! More
by lslnclsn
Employees Worked With
Linda
May 09, 2024
We drove from Michigan to look at a used vehicle. It looked like a pretty good deal online. When we arrived it was obvious the van had some issued that were not mentioned in the advertisement inclu It looked like a pretty good deal online. When we arrived it was obvious the van had some issued that were not mentioned in the advertisement including a hole in the roof, interior water damage, and a door that wouldn't shut. When we sat down to negotiate a price the price they started with was 33% above the sticker price. Their lowest price not counting Title and taxes was still $3000+ over the sticker price. They wasted my time. More
by scottgetter
Employees Worked With
Kacper Lesniak
May 08, 2024
Dudes here are never a hassle, always easy just pull up tell the guys whats wrong, drop the car off, and pick it up when its done. Very communicative, very efficient, and respect goes a long way I'll leave tell the guys whats wrong, drop the car off, and pick it up when its done. Very communicative, very efficient, and respect goes a long way I'll leave it at that. More
by fegoobers795
Employees Worked With
Linda
