Daniel Herrera
Daniel Herrera at Old Orchard Nissan

Daniel Herrera

Service Consultant

Old Orchard Nissan

5240 Golf Rd
Skokie, IL 60077

4.9
401 Reviews
4.9

401 Reviews

Write a Review

Dealership Experience

8 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

401 Reviews of Daniel Herrera

July 23, 2026

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Employee Rating

Had car towed and picked it up the evening of next day. They replaced fuel pump and took a day and a half to get it back. They did wash the car and clean the interior while they had it. Representatives wer More

by Werza
Service Price Transparency
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Recommend Dealer
Yes

July 16, 2026

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Service is Excellent! From the Team member contact-Technical personal vacuuming-Cashier! I know my Nissan well! I listen & feel the difference, that's essential. The motor More

by David
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Recommend Dealer
Yes
Jul 18, 2026

Old Orchard Nissan responded

Thank you for choosing our team for your Nissan's oil change! We pride ourselves on providing excellent service from start to finish, and we're thrilled to hear that you felt the difference in your vehicle. We look forward to seeing you again for all of your car maintenance needs!

July 15, 2026

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In-N-Out less than 90 minutes and complete checkout with oil change and tire rotation. Very professional. More

by Dustin
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Recommend Dealer
Yes
Jul 16, 2026

Old Orchard Nissan responded

Thank you for the 5-star review! We strive to provide efficient and professional service to our customers. We're glad you had a great experience at our shop. See you for your next oil change and tire rotation!

July 11, 2026

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Had to bring my 2017 Murano in for engine light on, Daniel the Service Advisor got right on it, took a couple of days but got the car back, it was another oxygen sensor, car has only 45,000 miles on it More

by Garib
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Recommend Dealer
Yes
Jul 14, 2026

Old Orchard Nissan responded

Thank you so much for choosing our service department for your vehicle needs, ! We're delighted to hear Daniel provided exceptional service and got your 2017 Murano back on the road in no time. Your satisfaction is our top priority, and we can't wait to continue providing top-notch service for your car. #happydriving

July 07, 2026

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Daniel in the Service Dept. was excellent, and other staff we crossed paths with during our visit were as well. Very friendly dealership! More

by Debbra P.
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Recommend Dealer
Yes
Jul 09, 2026

Old Orchard Nissan responded

Thank you for your kind words! We appreciate your feedback and hope to see you again soon!

July 03, 2026

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Associate found a coupon and offered a discount if I bought another service. Thanks Daniel! More

by Joey
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Recommend Dealer
Yes
Jul 05, 2026

Old Orchard Nissan responded

Thank you for your kind words! Our team at [Business Name] always strives to provide exceptional service and value to our customers. We're so glad Daniel could help you save on your purchase. See you again soon! #customerfirst #discounts #grateful

July 02, 2026

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They seem to always go above and beyond whenever I have service appointments, I would highly recommend them. More

by Melinda Johnson
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Recommend Dealer
Yes
Jul 04, 2026

Old Orchard Nissan responded

'Thank you for your kind words! We strive to exceed our customers' expectations and we're delighted to hear that we've been successful. Thank you for your recommendation!'

July 01, 2026

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On the 9th of May 2026, I had my 2019 Nissan Rouge serviced at Nissan's dealership, Old Orchard Nissan. Daniel, service technician, checked my vehicle in. During my visit, he kept me informed at all t More

by Samual
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Recommend Dealer
Yes
Jul 02, 2026

Old Orchard Nissan responded

Thank you for taking the time to leave such an amazing review! We are so proud to have Daniel as part of our team at Old Orchard Nissan. Providing exceptional service and creating a welcoming atmosphere for our customers is what we strive for. We will make sure to pass along your kind words to Daniel and the rest of our staff. See you at your next service visit!

June 23, 2026

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Employee Rating

The visit went well. I was shocked when I was there for over 2hrs. For an oil change, cabin filter, engine filter and a turn signal bulb. I was there at 7am. I was 3rd in More

by Rick
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Recommend Dealer
Yes
Jun 26, 2026

Old Orchard Nissan responded

Thank you for your review! We appreciate your business and apologize for any inconvenience caused by the longer wait time. Our team always strives to provide efficient and quality service, and we will make sure to address any delays in the future. We are glad to hear you had a positive experience overall.

June 21, 2026

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Employee Rating

I had a problem noise that comes from trim. At last, the technician solved the problem and the noise cut off. Thanks More

by Alex
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Recommend Dealer
Yes
Jun 22, 2026

Old Orchard Nissan responded

Thank you for leaving us a positive review! We are thrilled to hear that our technician was able to solve your problem and eliminate the noise from your trim. It's our goal to provide excellent service and we are glad we were able to exceed your expectations. Thank you for choosing our business!

Jun 22, 2026

Old Orchard Nissan responded

Thank you for your positive feedback! We are glad to hear that our technician was able to solve the noise issue for you. We strive to provide excellent service to all our customers. Thank you for choosing our business!

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