Had car towed and picked it up the evening of next day.
They replaced fuel pump and took a day and a half to get it back. They did wash the car and clean the interior while they had it. Representatives wer
They replaced fuel pump and took a day and a half to get it back. They did wash the car and clean the interior while they had it. Representatives were nice and polite.
More
by Werza
Service Price Transparency
Service is Excellent!
From the Team member contact-Technical personal vacuuming-Cashier! I know my Nissan well! I listen & feel the difference, that's essential. The motor
From the Team member contact-Technical personal vacuuming-Cashier! I know my Nissan well! I listen & feel the difference, that's essential. The motor was so quiet after that oil changed the life of a vehicle.
More
by David
Service Price Transparency
Jul 18, 2026 -
Old Orchard Nissan responded
Thank you for choosing our team for your Nissan's oil change! We pride ourselves on providing excellent service from start to finish, and we're thrilled to hear that you felt the difference in your vehicle. We look forward to seeing you again for all of your car maintenance needs!
In-N-Out less than 90 minutes and complete checkout with
oil change and tire rotation. Very professional.
oil change and tire rotation. Very professional.
More
by Dustin
Service Price Transparency
Jul 16, 2026 -
Old Orchard Nissan responded
Thank you for the 5-star review! We strive to provide efficient and professional service to our customers. We're glad you had a great experience at our shop. See you for your next oil change and tire rotation!
Had to bring my 2017 Murano in for engine light on,
Daniel the Service Advisor got right on it, took a couple of days but got the car back, it was another oxygen sensor, car has only 45,000 miles on it
Daniel the Service Advisor got right on it, took a couple of days but got the car back, it was another oxygen sensor, car has only 45,000 miles on it, so far happy with service department, Daniel was very polite and easy to talk to.
More
by Garib
Service Price Transparency
Jul 14, 2026 -
Old Orchard Nissan responded
Thank you so much for choosing our service department for your vehicle needs, ! We're delighted to hear Daniel provided exceptional service and got your 2017 Murano back on the road in no time. Your satisfaction is our top priority, and we can't wait to continue providing top-notch service for your car. #happydriving
Daniel in the Service Dept.
was excellent, and other staff we crossed paths with during our visit were as well. Very friendly dealership!
was excellent, and other staff we crossed paths with during our visit were as well. Very friendly dealership!
More
by Debbra P.
Service Price Transparency
Jul 09, 2026 -
Old Orchard Nissan responded
Thank you for your kind words! We appreciate your feedback and hope to see you again soon!
Associate found a coupon and offered a discount if I
bought another service. Thanks Daniel!
bought another service. Thanks Daniel!
More
by Joey
Service Price Transparency
Jul 05, 2026 -
Old Orchard Nissan responded
Thank you for your kind words! Our team at [Business Name] always strives to provide exceptional service and value to our customers. We're so glad Daniel could help you save on your purchase. See you again soon! #customerfirst #discounts #grateful
They seem to always go above and beyond whenever I have
service appointments, I would highly recommend them.
service appointments, I would highly recommend them.
More
by Melinda Johnson
Service Price Transparency
Jul 04, 2026 -
Old Orchard Nissan responded
'Thank you for your kind words! We strive to exceed our customers' expectations and we're delighted to hear that we've been successful. Thank you for your recommendation!'
On the 9th of May 2026, I had my 2019 Nissan Rouge
serviced at Nissan's dealership, Old Orchard Nissan. Daniel, service technician, checked my vehicle in. During my visit, he kept me informed at all t
serviced at Nissan's dealership, Old Orchard Nissan. Daniel, service technician, checked my vehicle in. During my visit, he kept me informed at all times during my stay. He let me know how my vehicle inspection was going. Not only did he provide a warm atmosphere but was very professional and friendly the whole time. Kudos to Daniel and the rest of the staff at Old Orchard Nissan.
More
by Samual
Service Price Transparency
Jul 02, 2026 -
Old Orchard Nissan responded
Thank you for taking the time to leave such an amazing review! We are so proud to have Daniel as part of our team at Old Orchard Nissan. Providing exceptional service and creating a welcoming atmosphere for our customers is what we strive for. We will make sure to pass along your kind words to Daniel and the rest of our staff. See you at your next service visit!
The visit went well.
I was shocked when I was there for over 2hrs. For an oil change, cabin filter, engine filter and a turn signal bulb. I was there at 7am. I was 3rd in
I was shocked when I was there for over 2hrs. For an oil change, cabin filter, engine filter and a turn signal bulb. I was there at 7am. I was 3rd in line and I didn't expect to be there so long. I was late for my 9:30am appointment. The quote for the bulb took forever. Great customer service. I just don't know what happened after my vehicle was brought in to be serviced on a 2017 Ford Mustang. Overall my experience was good.
More
by Rick
Service Price Transparency
Jun 26, 2026 -
Old Orchard Nissan responded
Thank you for your review! We appreciate your business and apologize for any inconvenience caused by the longer wait time. Our team always strives to provide efficient and quality service, and we will make sure to address any delays in the future. We are glad to hear you had a positive experience overall.
I had a problem noise that comes from trim.
At last, the technician solved the problem and the noise cut off. Thanks
At last, the technician solved the problem and the noise cut off. Thanks
More
by Alex
Service Price Transparency
Jun 22, 2026 -
Old Orchard Nissan responded
Thank you for leaving us a positive review! We are thrilled to hear that our technician was able to solve your problem and eliminate the noise from your trim. It's our goal to provide excellent service and we are glad we were able to exceed your expectations. Thank you for choosing our business!
Jun 22, 2026 -
Old Orchard Nissan responded
Thank you for your positive feedback! We are glad to hear that our technician was able to solve the noise issue for you. We strive to provide excellent service to all our customers. Thank you for choosing our business!