Daniel Herrera
Daniel Herrera at Old Orchard Nissan

Daniel Herrera | Page 2

Service Consultant

Old Orchard Nissan

5240 Golf Rd
Skokie, IL 60077

4.9
401 Reviews
4.9

401 Reviews

Write a Review

Dealership Experience

8 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

401 Reviews of Daniel Herrera

June 17, 2026

Dealership Rating
Employee Rating

They made every step of the process painless, which is the key aspect because nobody wants to have their car serviced and with that comes a lot of other headaches due to not having a car. They answered o More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Old Orchard Nissan responded

Hi there! Thank you so much for your kind words. We are happy to hear that our team made your car servicing process as painless as possible. Our goal is to provide a stress-free experience for all of our customers. We appreciate your business and hope to see you again soon!

June 16, 2026

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Employee Rating

Great service, totally awesome experience. All my questions and concerns were addressed by Daniel, he takes time to explain the problem with my door lock and the maintenance that I need to get More

by Azy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 18, 2026

Old Orchard Nissan responded

Thank you so much for your kind words! We are thrilled to hear that Daniel provided you with outstanding service and addressed all of your questions and concerns. Our team strives to provide the best experience possible, and we look forward to seeing you again for your future appointments. Thank you for choosing us for your door lock maintenance needs!

Jun 18, 2026

Old Orchard Nissan responded

Thank you for the kind words and positive feedback! We are thrilled to hear that Daniel was able to provide you with a top-notch experience. Our team strives to deliver excellent service to all of our customers. We appreciate your loyalty and look forward to your next appointment with us.

June 15, 2026

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Service completed in a timely manner and at a reasonable price. Maintenance is always so fast here. More

by Kayoa
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 17, 2026

Old Orchard Nissan responded

We are thrilled to hear that you had a great experience with our service team! Providing efficient and affordable maintenance is our top priority. Thank you for choosing us!

June 12, 2026

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Employee Rating

Very friendly staff, Daniel was outstanding. He text me me early in the day to let me know that my part was in. When I arrived he told me how long it would take and he was spot on. Thanks to the More

by Fufu
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2026

Old Orchard Nissan responded

Thank you for taking the time to leave us a review! We are thrilled to hear that our staff, especially Daniel, provided exceptional service. We pride ourselves on keeping our customers informed and delivering accurate timelines. We truly appreciate your business and look forward to serving you again in the future.

June 11, 2026

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Scheduling the recall servicing was easy. The service department went above and beyond, to assess my vehicle, and recommend needed attention. More

by Cody
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Recommend Dealer
Yes
Jun 12, 2026

Old Orchard Nissan responded

Thank you for choosing our dealership for your vehicle's recall service! We're thrilled to hear that our service department went above and beyond to ensure your vehicle is taken care of and we appreciate your feedback. We look forward to serving you again in the future!

Jun 12, 2026

Old Orchard Nissan responded

Thank you for your review! We are happy to hear that our service department provided you with excellent service and went above and beyond to ensure your vehicle's needs were met. We look forward to assisting you again in the future.

June 10, 2026

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The service tech was very knowledgeable and professional. He completed his work in a timely fashion. My only complaint is that it took Old Orchard Nissan about 6 months to find the part needed for my service More

by Jeffrey
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Old Orchard Nissan responded

Thank you for your feedback on our service tech. We apologize for the delay in finding the part needed and will work to improve our efficiency in the future. We appreciate your business and are glad to hear you were satisfied with the technician's work. #CustomerSatisfaction #ImprovementGoals #TimelyService

June 09, 2026

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Explained my concerns to my understanding. Took care of everything I brought it in for. However, Nissan needs to look at the sunroof divider bar. I feel a better design so is needed so it doe More

by Jake
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Recommend Dealer
Yes
Jun 10, 2026

Old Orchard Nissan responded

Thank you for sharing your feedback with us! We're glad to hear that we were able to take care of your concerns and provide excellent service. We will definitely pass along your suggestions for a better sunroof design to Nissan. Thanks for choosing our business for your automotive needs!

June 05, 2026

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Employee Rating

Everyone was polite and friendly. They have not been able to find the fix for an ongoing electrical problem that Nissan is apparently working on but they did provide us with a loaner More

by Simran
Service Price Transparency
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Recommend Dealer
Yes
Jun 06, 2026

Old Orchard Nissan responded

Thank you for your kind words! We strive to provide top-notch service and are thrilled to hear that our team was polite and friendly. We apologize for the ongoing electrical issue and are doing everything we can to find a solution. In the meantime, we are happy to offer a loaner to ensure your satisfaction. Thank you for choosing us and we look forward to serving you again in the future. #CustomersFirst #TopNotchService

February 24, 2026

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Buying a new car from Old Orchard Nissan after ten years of driving my old one was a nerve-wracking decision. The salesperson was absolutely wonderful and helped me navigate my options to find a car that tr More

by Lora
Sales Price Transparency
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Recommend Dealer
Yes
Feb 24, 2026

Old Orchard Nissan responded

Thank you for the great review and for trusting Old Orchard Nissan with your vehicle needs. We’re glad you had a positive experience. If there’s ever anything else we can do, we’re here to help.

December 17, 2025

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Employee Rating

Came in quick to get air in my tires and Daniel noticed I was missing 2 caps for the air in my tires and he got me 2 new ones! More

by Aydrian McKinnon
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Recommend Dealer
Yes
Dec 20, 2025

Old Orchard Nissan responded

Thank you for choosing our business for your tire needs! We're thrilled to hear that Daniel went above and beyond to help you out. Providing excellent customer service is what we strive for every day. See you next time!

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