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BMW of Orland Park

Orland Park, IL

4.6
2,409 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 2,409 reviews

July 22, 2026

I dropped my car for service and was looking to possibly upgrade my current x5, which I love. I was looking to keep my payment around the same as I have now, which would mean I needed to look for a used one More

by katrina
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Issac Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Vieceli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

BMW of Orland Park responded

Katrina, this is very concerning to hear. We take claims like this very seriously and would like to look into this feedback to ensure any necessary action is taken. Could you please call me so that I can collect the necessary details from our side? Thank you. Daniel Bustamante - Variable Operations Director - (708) 460-4545

July 15, 2026

The advisor worked in an attentive, quick, professional and friendly manner. I've used the service center before for a major repair and trust their work. More

by GUY.PETRELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

BMW of Orland Park responded

We are grateful for your return business and continued confidence in BMW of Orland Park's service department! Your glowing review of our advisor makes our day. Until next time!

July 14, 2026

Grwat service, rhe staff was professional, friendly, and kept me informed throughout the entire process. Everything was handled efficiently, and my BMW was returned in great condition. I truly appreciate th More

by SPURLOCK68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2026 -

BMW of Orland Park responded

We are so grateful for your five-star review! Thank you for choosing BMW of Orland Park and for sharing your feedback about our professional service team. Safe travels!

July 13, 2026

Victoria was the best! I was having issues with my vehicle in service and decided it might be better just to check out a new vehicle. I was recommended to Victoria due to h More

by thatgirl232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monika Zborowska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

BMW of Orland Park responded

We're happy to hear Victoria exceeded your expectations and helped you find your new BMW X3! Thank you for choosing BMW of Orland Park and highlighting her excellent service. Enjoy the new ride!

July 13, 2026

I moved back to Will County about 6 months ago and knew that I’d need a new car. After looking around and stalking the website I knew I had to give this location a try. I’m beyond happy I did! I walked in More

by jpetraitis07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regan Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kemal Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2026 -

BMW of Orland Park responded

Thank you for sharing your experience with Kemal and our team! We're glad to hear you felt comfortable and free from pressure during the process. Enjoy your new car! - The BMW of Orland Park Team

July 12, 2026

Great experience with Victoria! She did not pressure me into anything that I did not want. Extremely respectful and helpful. More

by diannantuoni1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regan Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Kendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

BMW of Orland Park responded

Thank you for sharing your feedback! We appreciate your business and will pass your kind words along to Victoria. See you next time at BMW of Orland Park!

July 11, 2026

Clean,Nice & Great Service Specialist James. Nice Amenities Like Coffee & Hot Chocolate. Nice Salesman at the Desk on The Show Room Floor.👍🏾 More

by HRADDLE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

BMW of Orland Park responded

Thank you for the glowing review! We're pleased to hear you enjoyed our clean facility, amenities, and the service from James. We look forward to serving you again soon at BMW of Orland Park!

July 11, 2026

Everyone one is friendly an offers a smile. They focused on creating a great environment. The car service was on time and the car was cleaned as promised. More

by JOHN LEITELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Adamczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

BMW of Orland Park responded

John, it makes us happy to hear that you had a seamless and timely service experience here at BMW of Orland Park. We look forward to seeing you again down the road.

July 08, 2026

On time good service fast work,and will tell anyone to come here,to get their BMW fixed, and can’t wait to come back!!! More

by JOHNSON_PINKY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

BMW of Orland Park responded

Thank you for sharing your feedback about the fast, top-notch service you received from our team! We look forward to welcoming you back to BMW of Orland Park Service Center. Take care!

July 08, 2026

Rob was great! He communicated well and efficiently. When my car was done he let me know when it was cleaned and ready to be picked up. More

by ANG.BAX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

BMW of Orland Park responded

We love to hear that you’re in good hands with Rob! Thank you for choosing BMW of Orland Park and for sharing your support. We hope to see you again down the road!

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