I chose to drive 45 minutes to this dealership because - brooke72
I chose to drive 45 minutes to this dealership because the one 10 minutes down the road is a hassle. Overall, the experience was pleasurable. Greeted, served, quickly, and the service technician was kind and respectable. Two things that could be improved upon are on the phone when I was scheduling I was told the tire would be ordered when I showed up for the appointment. I made sure to communicate it was a special tire that needed to be ordered. When I came in for the appointment the tire was not ordered and I had to wait until the end of the week. The other thing is, I was asked if I wanted the car washed, I said yes but it was not washed. I would return again as my experience here was much better than the other dealership.
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