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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,300 Reviews
Call Dealership (888) 208-9916
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,300 reviews

May 19, 2024

Tyler is the best tech I have ever dealt with! He listens and is very efficient and thorough! More

by MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 19, 2024

Website was informative, accurate and easy to maneuver. My contact, Kamil, was knowledgeable and professional in managing my visit. More

by dharmitage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamil
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May 17, 2024

Great experience. Jose was wonderful and knowledgeable about the car and management was very courteous and showed they cared about the experience being an enjoyable o More

by Jason Knight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rubi
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May 20, 2024 -

Lexus of Tampa Bay responded

Hi Jason, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
May 17, 2024

Great dealership with great service and people. Scott, my service advisor is always awesome and helpful. More

by Prowoman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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May 20, 2024 -

Lexus of Tampa Bay responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 17, 2024

Very smooth and pleasant experience . Na na na na na na na na na na More

by Asma Abod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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May 20, 2024 -

Lexus of Tampa Bay responded

Hi Asma, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

Helpful
May 16, 2024

We received excellent service from our salesperson Jose and his manager. Very professional and helpful More

by pat.butschle
Recommend Dealer
Yes
Employees Worked With
Jose
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May 20, 2024 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 16, 2024

Josh is great. He is friendly and detail oriented. He explained to me about services More

by aixiasun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 16, 2024 -

aixiasun responded

I bought my Lexus at Tampa bay Lexus dealer, and brought my car for all scheduled services. I probably will buy a new Lexus from them when the time comes.

Helpful
May 16, 2024

Lavance was very helpful. Aly was supposed to be my rep but he asked LaVance to stepped in. Aly emailed me as a follow up and inquired if I had any questions. I did have q More

by Ikaptzan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavance and Aly
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May 17, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon.

Helpful
May 16, 2024

Decesion was made to purchase and everything went very smooth.I had no bad experiences. That is the reason I shop at this dealer for their brand or a used vheical. More

by wcarltonsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
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May 17, 2024 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

Helpful
May 15, 2024

Median customer service, not impressed with driving a luxury vehicle to have ok customer service at the dealership More

by Unlnown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 17, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (813) 365-7152.

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