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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,629 Reviews
Call Dealership (877) 296-0930
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,629 reviews

May 18, 2024

The facility is clean and beautiful, and the staff is very knowledgeable, friendly, and helpful. More

by standinthegap52
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miss Salas
Report | Print
May 20, 2024 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 16, 2024

Tony was great to work with. Very helpful in many ways, including after the sale which we really appreciate excellent all-around can’t say enough good things him. More

by samuelhhobbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Alex
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May 20, 2024 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 16, 2024

Came in for lease buyout, decided on leasing new car! ! Dave Matushin did great job on providing options. More

by norwoodnorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Matushin
Report | Print
May 20, 2024 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 16, 2024

Service with my advisor, Jesse, was a very pleasant and informative experience. Waiting time was minimal. More

by klaissm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Garcia
Report | Print
May 20, 2024 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 14, 2024

Service department is awesome. We needed a lot of work on our car. With the help of Jeffrey Herman it was finished before the end of the day. More

by Mvmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Report | Print
May 16, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Helpful
May 13, 2024

Courteous and knowledgeable. Good bagels and coffee but riding that coffee mate and get real cream More

by Alanrdorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
May 16, 2024 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Helpful
May 11, 2024

Jeffrey Herman was very helpful and explained recommended repairs and costs, what was urgent and what could wait. Great experience! More

by vickyv504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Report | Print
May 11, 2024 -

vickyv504 responded

Although- after reviewing The invoice more carefully I noticed I was charged $250 for the diagnostic that was supposed to come out of the cost of the repairs. Very shady and I would like management to call. .

May 13, 2024 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 05, 2024

The service took a bit longer than expected, but I was provided a loaner car at no charge and my service technician was really good at keeping me updated. More

by lavigne_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Report | Print
May 06, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
May 05, 2024

Good profesional service, quick and efficient. Worth going back for service as needed for the vehicle More

by jconway226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
May 07, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 05, 2024

Jeff Herman. Great guy. Very helpful. All should be like him. Instantly knew what to di More

by Aquaski8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Report | Print
May 08, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at Lexus of Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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