I purchased a 2020 M550i from BMW of Fort Lauderdale and - Jonathan Leack
I purchased a 2020 M550i from BMW of Fort Lauderdale and experienced multiple critical failures in less than 10 days and fewer than 200 miles of driving.
1. Coolant Failure: The car developed a significant coolant leak immediately. Professional diagnosis at another BMW dealer confirmed a cracked expansion tank and degraded vent lines (documented in TSB SI B12 07 21). The repair is quoted at $3,400 plus $300 for coolant flush. This level of degradation should have been caught during any basic inspection, let alone on a car marketed as "CPO" on their website.
2. xDrive Negligence: Most concerningly, the dealer installed new rear tires (9mm) but left worn tires on the front (5mm). This 4mm variance violates BMW’s strict xDrive tolerance (max 2mm difference), which has caused transfer case shudder. This is a potential $7,000+ repair and it would have been better to just leave all four tires worn to prevent transfer case clutch damage.
3. Flex Disc Cracked: The vehicle was additionally sold with a cracked guibo which needed immediate replacement.
4. Lower Timing Cover Leaking Oil: An expensive oil leak was present and visible upon visual inspection that is pricy to repair.
5. Misleading Advertising & Zero Support: The vehicle was listed as "Certified Pre-Owned" (CPO) on their site, yet I discovered after purchase the coverage had expired.
I have reached out to General Manager Keith Cordeiro to resolve this amicably but have been ignored. I am now thousands of dollars deep in repairs on a car I’ve barely driven for two weeks, and BMW of Fort Lauderdale has made no effort to help in any manner.
If you buy from this dealer, I strongly recommend a third-party PPI that isn't from Specktion as they didn't make an effort to check the vehicle beyond simple measurements and exterior inspection.
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