Fields BMW of Daytona

The service department work is always on point but expensive. The price you pay to own a BMW expensive. The price you pay to own a BMW More

I spoke with the svc rep Keith on 5. 18.26, gave him the part nmbr and what I wanted replaced on my vehicle., as of 2.22.26 I have not heard anything back. Left a Google review and the re 18.26, gave him the part nmbr and what I wanted replaced on my vehicle., as of 2.22.26 I have not heard anything back. Left a Google review and the reply back from the svc. Mgr was to give him a call. All of this seems totally ridiculous and classless on his part and the dealership., as I would have thought he would have enough intelligence to go to Keith and find out why he never returned my call with the quote., but that would mean actually doing a managers job. Ridiculous!!!! and this is the same Keith svc rep that quoted me 197 00 for a part, that when I called the parts dept., sells for 97.00.....classless !!!...I thought they were a good dealership, but I see I was wrong. This is the 2nd or 3rd time I've had issues with this dealership., and the 1st time the svc lady was so rude, she just threw my keys back to me. Hopefully moving forward I can find out through BMW CORP., how to file a complaint and recommend a class dealership, so I can get service on my vehicle, with correct, trustworthy quotes with people of some standard., and have at least some level of pride in doing their job. Because Fields bmw of Daytona isn't one of them. More

Fields BMW Daytona, outstanding sales & service …. Matt Hoffman is an exceptional customer service oriented sales person… Matt is a can do person and will assist customers with all areas of the dealer Matt Hoffman is an exceptional customer service oriented sales person… Matt is a can do person and will assist customers with all areas of the dealership …I have dealt with other BMW dealers and Matt & Fields BMW are far above the other BMW Dealers and know the meaning of CUSTOMER SERVICE…. More

Had a really great purchase experience here. Michael was very easy to work with and was able to get me the car I wanted. In addition, he made the delivery experience really special! Michael was very easy to work with and was able to get me the car I wanted. In addition, he made the delivery experience really special! More

Pleasure dealing with Michael and Angelina in purchasing my High Country Tahoe. Even though I purchased a GM product at a BMW dealership, they were able to answer all my questions. I would recommend Fields my High Country Tahoe. Even though I purchased a GM product at a BMW dealership, they were able to answer all my questions. I would recommend Fields BMW for a new or used purchase. More

Had a great experience and Fields BMW! Berto was great to work with. Highly recommend Berto was great to work with. Highly recommend More

Most excellent service from Michael, Kary, Alex, Angelina, and crew on the purchase of a new 4-series convertible, which they brought over from the Winter Park store. They answered a lot of question Angelina, and crew on the purchase of a new 4-series convertible, which they brought over from the Winter Park store. They answered a lot of questions and were very patient . I also have to mention Rich in the kitchen, definitely an asset! I would buy from here again. More

I had a wonderful experience yesterday at Fields BMW of Daytona. Nicole in service was awesome! From the minute I was greeted she treated me like family. She recommended services and helped me to go over s Daytona. Nicole in service was awesome! From the minute I was greeted she treated me like family. She recommended services and helped me to go over services without any hard sell but was so informative with the information she provided me. As a new BMW owner I’m still learning but the whole overall experience & customer service I received was top notch & excellent. Fields really pays attention to detail & listens to the customer which is very important. I did t feel rushed at all. I will be using Fields going forward for all my service needs & I can’t thank Nicole enough for all her help. Sincerely, Mr. Allsopp More

Excellent experience at Fields BMW Daytona Beach. Berto, Angelina and the Genius were all a pleasure to work with and we look forward to our partnership over the coming years. Berto, Angelina and the Genius were all a pleasure to work with and we look forward to our partnership over the coming years. More

We had the pleasure of meeting and working with Humberto Cruz. Generally when you visit car dealerships, it can be a very stressful event. I must commend Mr. Cruz for his professionalism throughout our visi Cruz. Generally when you visit car dealerships, it can be a very stressful event. I must commend Mr. Cruz for his professionalism throughout our visit, I have rarely had the type of encounter that was experienced with Mr. Cruz. He offered information and answered any questions that we had with a smile and reassurance that is rare in todays world. I would gladly recommend Mr. Cruz to anyone that I encounter, as well as the Fields Auto Group, they exceeded our expectations! More