Back

Germain BMW of Naples

Naples, FL

4.9
2,385 Reviews

11286 Tamiami Trail N

Naples, FL

34110

Directions

By Type

Showing 2,385 reviews

May 16, 2024

Chris Barta in Service did a great job helping me when my car was in for service. Arranged for loaner, and when my car wasn't going to be ready until late, advised me to keep the loaner, and not deal with th More

by givernygirl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Barta
May 17, 2024 -

Germain BMW of Naples responded

Thanks so much for your thoughtful feedback! We're happy Chris handled your visit with great care and communication. He's definitely an asset to our team, and we're sure he'll appreciate your kind words. Safe travels until next time! Best Regards, Flavio Galasso General Manager

May 14, 2024

Max Zuercher was wonderful to work with~ he helped us find just the model we wanted and made the purchasing process a breeze. I really appreciate the efficiency of Germain BMW of Naples— they made it an More

by mmnaples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Zuercher
May 15, 2024 -

Germain BMW of Naples responded

We appreciate you, your business and for taking the time to leave these kind words. It’s so nice to hear that Max helped to make your sales experience such a positive one. Best Regards, Flavio Galasso General Manager

May 13, 2024

Germain BMW of North Naples is wonderful! They always make sure that my car is serviced properly and up to date! My service advisor is Rhoel Gray and he is the best! He has been taking care More

by gmimi657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
May 13, 2024 -

Germain BMW of Naples responded

Thank you for your continued business and kind words. Our team looks forward to continuing to provide you with your automotive needs for years to come. Best Regards, Flavio Galasso General Manager

May 09, 2024

Germain BMW has a 5 star rating from myself and my husband. We took our M2 to be serviced and they were extremely thorough. They even sent a video text to my phone pointing out important details. Ask More

by whoopthatskankyho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Barta
May 09, 2024 -

Germain BMW of Naples responded

Thank you for sharing positive feedback on Christine! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Christine has provided for you and your husband. We look forward to your next visit! Best Regards, Flavio Galasso General Manager

May 05, 2024

I chose this location due to its convenience. Staff is friendly and competent. Phone system could use some improvement. More

by CHH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christine barta
May 06, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. Your business and feedback mean so much to us all. It's from comments such as yours that we learn how to better improve our guests experiences. Best Regards, Flavio Galasso General Manager

April 29, 2024

Jeremy Bongle was great, he was helpful and happy to listen to my concerns. Also kept my in the loop on the progress of the Service. More

by edconquest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
Apr 30, 2024 -

Germain BMW of Naples responded

Thank you for your lovely feedback! We're glad Jeremy's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Flavio Galasso General Manager

April 26, 2024

Excellent service! My advisor Sebastian Murzanski is wonderful! He has great customer service and follow thur. I would recommend him all day everyday! More

by humpdoggydog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
Apr 26, 2024 -

Germain BMW of Naples responded

Thank you for taking the time to highlight Sebastian and sharing your positive service experience. See you next time. Best Regards, Flavio Galasso General Manager

April 25, 2024

Beautiful, clean and full of helpful staff from service to sales force. Klevis was wonderful and professional. He was filled with knowledge about our X5. We were pleased with the purchase process and drove More

by Agnrealtor
Recommend Dealer
Yes
Employees Worked With
Levi’s
Apr 25, 2024 -

Germain BMW of Naples responded

Thank you for sharing your positive experience with Klevis and our team. Here at Germain BMW of Naples our team works hard to provide you with all the information you need to make an informed buying decision that is right for you. We are pleased to know that you are happy with your new BMW. Best Regards, Flavio Galasso General Manager

April 25, 2024

Tona Zarelli was so thorough and helpful I could not be happier with her service. Makes me look forward to my next service visit. More

by drsbender
Recommend Dealer
Yes
Employees Worked With
Tona zarelli
Apr 26, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. We are happy that Tona took great care of you and your BMW. We look forward to replicating your experience upon returning visits to our dealership. Best Regards, Flavio Galasso General Manager

April 24, 2024

Professional. Friendly. Cost conscious. Helpful with transporting vehicle. Kept me updated with sale and transfer. More

by Bgus2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Soles
Apr 25, 2024 -

Germain BMW of Naples responded

We appreciate your business and thank you for choosing Germain BMW of Naples for your recent automotive needs. Best Regards, Flavio Galasso General Manager

1
...