The only complaint I have, but is a big one, every time I - Klp94538
The only complaint I have, but is a big one, every time I service my car, there is a long waiting time to have my car serviced. I am perplexed why when you have an appointment, you are treated the same as if you do not have one, and remain in a long line of cars until someone can get to you. It took 8 hours to pick up my car on an oil change and battery replacement. I had a set 8:15 am appointment, I received a call at 3 pm to pickup my car. This late pickup caused me to have to cancel afternoon appointments I had scheduled. I should have been finished up with service long before 3 pm because I had made a confirmed early appointment so I could take care of other appointments I had for the day after my Honda service. Very disappointment on that long wait time for my car.
FYI, however, my service advisor was great and did apologize, but again, the long wait time for my car, caused me to cancel other appointments I had on that day, Hoping future service appointments will happen on the time scheduled, if not, why make a set time appointment?
Read More