Back

Toyota Direct - Service Center

Columbus, OH

4.2
758 Reviews

758 Reviews of Toyota Direct - Service Center

Sort by
March 17, 2025

Wonderful service department and advisors. I would highly recommend this service department and will certainly be back again. More

by mehran_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

I am happy with my service, they got me right in and explained everything I needed and had me out the door in great time. I will definitely be back. Thanks More

by mhawkins3155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Everything is awesome just the lady staff wasn’t friendly she was fine but not totally More

by korbaj2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana santos
March 16, 2025

Maggie is always the best. Takes great care of me every time. Ensures all needs are met and my car is well taken care of. More

by jessb1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

Love Johnathon, service manager and the tech that serviced my 2012 tundra, awesome experience recently More

by kendrickandsons
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnaton
March 15, 2025

The staff person was friendly, courteous and respectful. Taking time to walk me to my car added a nice touch. More

by sewilliams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Toyota direct may not always be the cheapest but I don’t have to worry if something was done right. Whoever there has been an issue they have always resolved it quickly. More

by taylor.r.redecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Edgell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Efficient and fast. No problems. Everything was fine. I have no more to say at this point. More

by alrothpiano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Awesome services delivered by all employees at the Toyota direct location off Hamilton Rd. I will definitely visit again. More

by chadenewman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sayer
March 13, 2025

The service was fine. However, the verbal quote of the service ahead of time was not accurate—I was quoted $410, but the exact service quoted ended up being billed at $587 More

by ross_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mindy Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
...
8
...