Toyota Direct - Service Center

Lately, the service has been mediocre. Went to check the proble with my TPMS and the girl was just like it's broken, 165.00 to do the diagnostic and change the broken piece. I decided agai Went to check the proble with my TPMS and the girl was just like it's broken, 165.00 to do the diagnostic and change the broken piece. I decided against it for now. Then I went for an oil change and tire rotation. I was told I would pay 88.00 plus tax. When I checked out, it was a total of 108. And some change. What in the world! The live young man, told me it was because of the extra materials they used for everything. I'm not against paying for it but I was told 88.00 plus tax. I didn't know toyota had hidden fees. I was so upset, I left. Once I got in the car the maintenance required soon message came up. Also, no MPI was done at all. Ugh! More

Outstanding! , Love the remodel job on the facility. How about lower prices for repairs? Just kidding 😂 , Love the remodel job on the facility. How about lower prices for repairs? Just kidding 😂 More

It is the best. I have been having my vehicle serviced here for many years. I have been having my vehicle serviced here for many years. More

We always have positive experience at this location. Knowledgeable and friend staff make it a pleasure to have our vehicle serviced! Knowledgeable and friend staff make it a pleasure to have our vehicle serviced! More

They did a great job fixing the damage to our car. They also fixed some former cosmetic damage as well! They also fixed some former cosmetic damage as well! More

The service department is always customer Service friendly. The department is clean and set up very nicely for efficiency. The people are very thorough at explaining services needed. friendly. The department is clean and set up very nicely for efficiency. The people are very thorough at explaining services needed. More

Great service, don’t try to sell more service than needed but make sure you keep up on everything. but make sure you keep up on everything. More

Seems like your reminder are out of order but my regards my appointment was ok my appointment was ok More

My repeat car dealer. Also my preferred service location when in the Columbus area (I reside near Akron). I just had my 60k service performed at your location. I had p Also my preferred service location when in the Columbus area (I reside near Akron). I just had my 60k service performed at your location. I had purchased the Toyota Plus 75k maintenance package, however In your printout it showed only 55k package. I questioned if some of services performed costs weren't covered by my package. This may be a problem between what the Toyota Plus sales person indicated vs actual existence. More

He was the best. His service was very professional. I would recommend him to everyone. His service was very professional. I would recommend him to everyone. More