Toyota Direct - Service Center

Chuck was awesome. He was sure to communicate and update me on all my vehicle’s diagnostic and repairs. He was very responsive. The service mechanic repaired my vehic He was sure to communicate and update me on all my vehicle’s diagnostic and repairs. He was very responsive. The service mechanic repaired my vehicle perfectly. Drives like new. It’s great to know you can trust your service team. Puts your mind at ease that things were done correctly and that you’re safe. More

Sales is Great ! Service Dept. Not so Great! Very Poor communication With Myself and others in Service Dept. Service Dept. Not so Great! Very Poor communication With Myself and others in Service Dept. More

I waited over two hours for a tire rotation and alignment with no indication of what was causing the delay. Then, I was told *on the way out the door* that there was some issue that kept them from properly with no indication of what was causing the delay. Then, I was told *on the way out the door* that there was some issue that kept them from properly completing the alignment, even though they tried twice. When I looked at my paperword later, it said that I had refused follow-up service related to my alignment. That was printed on my paperwork before anyone even told me there was an issue, despite me texting to ask what was taking so long. More

Very friendly staff and short wait time. Please give car washes again after service like you used to Please give car washes again after service like you used to More

terrible service, couldn’t find the problem to fix my car and never called back and never called back More

Toyota direct doing good job and would like to come back My rating is excellent though My experience , Nice work keep going My rating is excellent though My experience , Nice work keep going More

Chris Grossman makes sure all is done for my car and it is done on time is done on time More

Very knowledgable, helpful and personable; Excellent representative of Toyota Direct. He was very helpful at explaining and helping with our RAV4 prime computer setup. representative of Toyota Direct. He was very helpful at explaining and helping with our RAV4 prime computer setup. More

Full service dealership with friendly staff and consummate mechanics. They make the wait as frie n day as possible. consummate mechanics. They make the wait as frie n day as possible. More

Isatou was awesome! She was very friendly and even arranged a ride for me over to Easton to my gym class! Thank you for a wonderful experience!! She was very friendly and even arranged a ride for me over to Easton to my gym class! Thank you for a wonderful experience!! More