Toyota Direct - Service Center

Get in Get out Get it Done Great at getting you in and out. They didn't try to oversell me on anything. I love the fact that you can schedule online or on the phone. Great at getting you in and out. They didn't try to oversell me on anything. I love the fact that you can schedule online or on the phone. More

Service Always keep you informed on progress of vehical whats to be done and talk with you on what was done and any potential up coming maintenance that need Always keep you informed on progress of vehical whats to be done and talk with you on what was done and any potential up coming maintenance that need done in future More

Outstanding Service & Sales In fall of 2012 my wife & I decided it was time to purchase a new vehicle. I wanted a Toyota because my son-in law owned one and was pleased, to say t In fall of 2012 my wife & I decided it was time to purchase a new vehicle. I wanted a Toyota because my son-in law owned one and was pleased, to say the least. (As an Old Dog I can learn new tricks) Russell Duddroe was Toyota Direct's on line salesman at the time and from then on we were hooked! Russell was great, found the vehicle we wanted, the price we needed and had the time to make us feel needed! I'm a firm believer that you service where you buy, my Tacoma has never been any where else! I'm treated with respect and the service staff makes me feel as though they really care that I'm their customer. As a former purchasing manager for 30 years I found that price was important but not as important as service and support. When I buy, I look for a Dealership that has a good price, good service and a staff that knows the customer is his real employer. Toyota Direct Hits The Bullseye on ALL 3! My wife is nearing retirement and will have to give up her company Toyota Camry with a modest 110000 miles (the last one had close to 200,000 miles). We'll be heading to Toyota Direct sometime this year to look at the RAV4. Sharpen The Pencil Russell!!! More

Great Service Bill Huffman did a great job with my car. He was very prompt with everything that was done and also kept me informd during the process. He was most im Bill Huffman did a great job with my car. He was very prompt with everything that was done and also kept me informd during the process. He was most importantly honest with me after they checked something out in my car. I really appreciated that!!! More

Excellent service This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I rese This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I researched various dealerships in the area. After speaking and emailing with Toyota Direct, I felt comfortable and confident that they would be able to help me out. Every employee i've encountered, whehter on the sales side or now the maintenance side, have been fantastic to deal with, and the maintenance waiting area is comfortable. The only downside was my first maintenance appointment, which took much longer than estimated, but this last time was right on time and everything was perfect. More

Outstanding ! Like family. I have purchased nine cars from Toyota Direct over the past sixteen years. Four of those were for me and the others for members of my family. I have h I have purchased nine cars from Toyota Direct over the past sixteen years. Four of those were for me and the others for members of my family. I have had them all serviced there. Chris Grossman and the service department have gone above and beyond to make sure that my vehicles were well taken care of. They know me and and my family and treat us like family. I have never had a problem with any of my vehicles or with the service provided. My last sales person was Patti Street. She, too, went beyond the call ( delivering my new vehicle to my doorstep ) to take care of me. I appreciated, too, that she listening to me and what I wanted rather than trying to push her own sales agenda. I will continue to return to Toyota Direct to purchase and to obtain service as long as I am treated as these people have treated me. More

Fast and Efficient I had to schedule our 2015 Highlander for a maintenance check. the person accommodated my schedule and I was in and out of the dealership in an hour. I had to schedule our 2015 Highlander for a maintenance check. the person accommodated my schedule and I was in and out of the dealership in an hour. The waiting room had popcorn, beverages and ample room to read the paper or watch TV. More

excellence I give a high rating because I've dealt with this dealership for years they're just convenient their customer service driven and they have excellent h I give a high rating because I've dealt with this dealership for years they're just convenient their customer service driven and they have excellent hours to accommodate my varying work schedule just overall pleased over the years. More

Great Service I am always in a hurry and never plan my visit. But the service advisors always get me in and out quickly. It's always a pleasant experience with a I am always in a hurry and never plan my visit. But the service advisors always get me in and out quickly. It's always a pleasant experience with a great lounge to hang out while they get the car done. I have had several Avalons now and honestly, I wouldn't buy another car. Great car, great service - thank you Toyota Direct More

Warranty service Tool m Tacoma in for vibrations under accelleration. Dropped off on Thursday car was ready to be picked up Tuesday with a new driveshaft overall good Tool m Tacoma in for vibrations under accelleration. Dropped off on Thursday car was ready to be picked up Tuesday with a new driveshaft overall good experience More