Toyota Direct - Service Center

They had for two weeks and it wasn’t repaired they said they called to pick it up but that was lie they called to pick it up but that was lie More

Always a great experience at Toyota Direct. Maggie is wonderful to work with. The entire staff is very attentive, friendly, and professional. Maggie is wonderful to work with. The entire staff is very attentive, friendly, and professional. More

It was excellent service the wait time was not that long I was amazed really. I was amazed really. More

Chris Grossman and J. R. Kenney could not have been more perfect in their service, advice, value, and assistance they provided - employees like them (and Mindy HIll) make i R. Kenney could not have been more perfect in their service, advice, value, and assistance they provided - employees like them (and Mindy HIll) make it easy to get my service at this dealership, even though it's not convenient for me to get to. The only reason I didn't give 5 stars rating is that services always seem to take longer than I think it should, but the service is always reliable, and seems to have become competitively priced. And the waiting room is comfortable and clean. Thanks Chris, J.R. and Mindy! More

Dealership is great. Direct Drive sold me the worst car in 60 years. Since February 24 I have spent $600 in repairs. Oh and the worthless warranty they sold me covered no Direct Drive sold me the worst car in 60 years. Since February 24 I have spent $600 in repairs. Oh and the worthless warranty they sold me covered nothing. The fix at your shop was loose sparkplugs that Direct Drive left loose when repairing an oil leak. I will never step foot on that property and everyone who works at Columbus City schools will be told how they sold me a lemon and a worthless warranty. The Better Business Bureau is also going to hear about their shotty business. When I bought a used car from your lot many years ago I was treated with respect and no push to purchase a warranty. I'm sorry to run this on you but I couldn't even get anyone to answer the phone at Drive Direct or a full mailbox. A very 😡 mad at drive Direct not at you Sherman Roberts Shermanroberts69@gmail.com 614-371-8438 More

Maggie filled in for Chris Grossman (our regular rep). She was personable, solicitous, and great. Thanks for the considerate service always! She was personable, solicitous, and great. Thanks for the considerate service always! More

La atención y las instalaciones son excelentes , el personal muy respetuoso con gran amabilidad los recomiendo el 100% personal muy respetuoso con gran amabilidad los recomiendo el 100% More

I feel confident that my car is taken care of by the knowledgeable service team at Toyota Direct. Nice waiting area! knowledgeable service team at Toyota Direct. Nice waiting area! More

Icee is the best. She must have a great drive manager. I will only take my cars to Spicee Icee. She must have a great drive manager. I will only take my cars to Spicee Icee. More

Caleb is very understanding and has taken great care of my vehicle while it is at the shop. my vehicle while it is at the shop. More