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Toyota Direct
Columbus, OH
2,637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,637 reviews
August 19, 2025
Quite disappointed I could not use my Toyota card to pay for servicing, especially when I have done so in the past for servicing, especially when I have done so in the past More
by LarryASchirm
Verified CustomerEmployees Worked With
August 19, 2025
Wonderful people to work with. I liked working with everyone They are honest and open I liked working with everyone They are honest and open More
by Suresh Thakker
August 19, 2025
They listened to my issue and after investigating found nothing was wrong with my vehicle. nothing was wrong with my vehicle. More
by neil.cameron
Employees Worked With
August 18, 2025
I came in last month and I had jake helping me with my vehicle, he was wonderful to work with and kept me consistently updated with any new news and he even helped with The insurance claim I needed to do. vehicle, he was wonderful to work with and kept me consistently updated with any new news and he even helped with The insurance claim I needed to do. Had a wonderful experience and Jake was the reason for it More
by Salik
Employees Worked With
Jake
August 18, 2025
Very helpful but sometimes takes while getting hold or get back answers. They are honest and truthful get back answers. They are honest and truthful More
by qordheer
Employees Worked With
August 16, 2025
Cliff is honest and reliable. I’m in and out with the best service department. I’m in and out with the best service department. More
by mswoodye13
Employees Worked With
August 15, 2025
Awesome people easy to work with Got the job done love my truck would recommend them to everyone truck would recommend them to everyone More
by dennypro69
Employees Worked With
August 15, 2025
Ricky was fantastic to work with and got me back on the road very quickly. road very quickly. More
by aaronschimming
Employees Worked With
August 15, 2025
Close to my house and easy to get to. A large service department and great people A large service department and great people More
by BARBOSUFC
Employees Worked With
