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Toyota Carlsbad

Carlsbad, CA

3.7
792 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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792 Reviews of Toyota Carlsbad

August 25, 2015

Exellent Service I booked my appointment with Corinna Hyatt. She has been my service advisor since I moved from AZ to CA and I am grateful for her knowledge, patient a More

by Kia 76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt
Aug 25, 2015 -

Toyota Carlsbad responded

Thanks for the shout-out, Kia! We're happy to be your service provider of choice in sunny California and are elated that you took the time to share your experience with our girl Corinna :) I know she's going to love reading your comments- can't wait to pass those along. Please do not hesitate to reach you if you ever have any questions, concerns, or additional feedback. We always love hearing from our customers. See you next time! Customer Relations wlyman@toyotacarlsbad.com 760-496-2415

August 06, 2015

Excellent Service Alex Ordonez had a (deep) sense of exactly what we wanted and was able to show and sell us that RAV4. We would highly recommend him to other potential More

by Satisified RAV4 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Aug 07, 2015 -

Toyota Carlsbad responded

Hi, Happy Friday! Thank you for taking the time to share your experience with Alex at our dealership. Reviews really help us build our reputation and this one personally put a smile on my face. Thanks again! Please feel free to reach out to me if you have any additional feedback or burning questions you'd like to ask. I'm here to help! Welcome to the family! Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

August 06, 2015

Good experience Found the deal online, test-drove the car, and took a couple of days to think it over. Sales rep emailed me his best quote. He was courteous, helpful, More

by macauley86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Curry, Aaron Flore
Aug 07, 2015 -

Toyota Carlsbad responded

Thank you for your kind words and taking the time to share them with the folks on DealerRater. Purchasing a vehicle through us can be a very smooth and pleasant experience, and it pleases me knowing yours was a shining example of that. If you have any post-purchase questions or concerns, be sure to let us know. Welcome, to our Toyota Carlsbad family! Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

August 06, 2015

7th Vehicle Purchase from Here! Steven Robles spent a considerable amount of time with me working on pricing, packages, and trims. I really appreciated how relaxed the environment wa More

by TundraFan67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Aug 07, 2015 -

Toyota Carlsbad responded

Your seventh purchase?? Wow- that's amazing and it pushes the smiles on our faces to their limit. Congratulations on your new Tundra! I will be sure to send your comments about Steven Robles to our sales management team. Don't hesitate reaching out if you have any post-purchase questions or concerns. Welcome, to our Toyota Carlsbad community! Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

July 25, 2015

Best Place to Lease I heartily recommend you visit Toyota Carlsbad if you are looking to lease a new car. I just finalized my second lease with Toyota Carlsbad, and I am More

by Robert Knox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy
Jul 28, 2015 -

Toyota Carlsbad responded

Whoah! Robert Really killing it on the reviews! Thanks for taking the time to not only reach out to us on DealerRater, but on Google and Yelp too. Both Duff and I really appreciate it. Hope to see you when it comes time for your third lease :] Coffee will be on us. Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

July 24, 2015

First Service Visit to Toyota of Carlsbad My first visit to Toyota of Carlsbad was a great experience. Jana was great to work with and would request her again for the next service for my c More

by kjm1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jana
Jul 29, 2015 -

Toyota Carlsbad responded

Hi There :) Thanks for writing us! We actually just had Jana return to us from maternity leave and we couldn’t be happier- she’s the best. Happy to hear that she provided you with a great experience and a great first impression. Just in case you didn’t know already, we do have an service appointment scheduler online for your convenience. Simply visit http://bit.ly/1GYVLGP See you next time! Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

July 24, 2015

Excellent Service I had my 2005 Toyota Sequoia serviced with you last week. Thank goodness Jana is back! She is fantastic, and my husband and I both have our vehicles More

by sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jana Leopard
Jul 29, 2015 -

Toyota Carlsbad responded

Hi Sharon! Ugh we love Jana! She’s one of our favorite and we are equally excited to have her back in our midst. Thanks for brining your Sequoia on by for service and for taking the time to follow-up with this awesome review. It’s nice to hear that Jana went the extra mile for you and your husband…I am definitely going to make it a point to share your comments with our service management team. Anyways, hope you’re having an amazing day. See you again! Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

July 12, 2015

Sam Khoury- Awesome Sales Consultant! I just purchased a Camry from Toyota of Carlsbad yesterday. I have had a few cars through Toyota of Carlsbad and generally have had a good experience More

by brookez7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Khoury
Jul 15, 2015 -

Toyota Carlsbad responded

Hi Brooke! Thank you for sharing your experience with us. Looks like you were kind enough to not only write us on Dealerrater, but on Yelp as well :) You're the best. We have already spoke to our sales management team about Sam and the nice things you had to say about his customer service. They are going to read your review in front of the entire team on Friday! Hope you're enjoying your new Camry and that you're having an amazing week. Speak to you soon! Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

July 10, 2015

Great Sales Service We got the deal we wanted, bottom line. I think it was a win-win for both sides. The dealership worked hard to get the exact model and color from anot More

by John G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Flore
Jul 15, 2015 -

Toyota Carlsbad responded

Hi John, Thank you for sharing your feedback with us!! It was great getting to read about your 5-star experience with Steve this morning. So happy that we could get you into a new car for a great price and that you had a blast during your visit. Looking forward to seeing you over at our service center for your ToyotaCare! Have a great rest of your week! Feel free to reach out to me if you have any questions about your vehicle or the services we offer at our service location. Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

July 06, 2015

Smooth! Our dealer was Omar Curry. Omar is a very gentle person, not pushy AT ALL, make the deal happen for us! Great experience, I did a trade in and I will More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Curry
Jul 15, 2015 -

Toyota Carlsbad responded

That's so nice to hear, Carol! Congratulations on your new Toyota and thank you for sharing your experience with us on Yelp- my team and I always look forward to reading awesome 5-star reviews like these. I will go ahead and share your kind words with Omar and the rest of our sales team. Thanks again for sharing! Hopefully we will be seeing you for your first service as well :) Best, Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

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