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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

October 09, 2015

Entire process was amazing Babalou was professional and very relationship oriented. He worked with us without any pressure. When I went to see about leasing I was suffering from More

by Ed Cohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babalou
Oct 12, 2015 -

Toyota Carlsbad responded

Hi Ed, It means the world to us that your experience was stress-free, especially considering the circumstances. Thank you so much for taking the time to write us. I do hope that you have a speedy recovery and that you feel better soon. Please let me know if there are any post-purchase questions I can help answer. Welcome to the Toyota Carlsbad family! Walt Lyman Customer Relations wlyman@toyotacarlsbad.com (760) 496-2415

September 25, 2015

Omar was the best I call Omar at approx. 10:20am on the date of the purchase. I told Omar that I was dealing on True-car and had a quote. He said he would check it out More

by Russ T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 25, 2015 -

Toyota Carlsbad responded

Hey Russ, Thanks for paying us a visit! Happy to hear that we were able to get you in and out as requested :) Please let me know if you'd ever like to set up a one-on-one with our tech extraordinaire, Tony P. He'll be able to help you set up your Bluetooth and walk you through your other vehicle functions. Have a great weekend and congratulations on your new ride!! Customer Relations wlyman@toyotacarslbad.com 760-496-2415

September 12, 2015

Great car buying experience! 3Rd car I have purchased from Toyota Carlsbad. Jose was great and easy to work with. I would want to deal with him anytime I need to purchase or lease More

by Doe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Sep 14, 2015 -

Toyota Carlsbad responded

Congratulations on the new purchase and thank you for continuing to do business with our dealership!! Three cars- that makes us feel really good. Also, thank you for taking the time to share your recent experience with Jose and Lou :) Do remember, that we are here to answer any and all questions you may have post-purchase. Welcome, to our Toyota Carlsbad community! Customer Relations wlyman@toyotacarslbad.com 760-496-2415

August 25, 2015

Exellent Service I booked my appointment with Corinna Hyatt. She has been my service advisor since I moved from AZ to CA and I am grateful for her knowledge, patient a More

by Kia 76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt
Aug 25, 2015 -

Toyota Carlsbad responded

Thanks for the shout-out, Kia! We're happy to be your service provider of choice in sunny California and are elated that you took the time to share your experience with our girl Corinna :) I know she's going to love reading your comments- can't wait to pass those along. Please do not hesitate to reach you if you ever have any questions, concerns, or additional feedback. We always love hearing from our customers. See you next time! Customer Relations wlyman@toyotacarlsbad.com 760-496-2415

August 06, 2015

Excellent Service Alex Ordonez had a (deep) sense of exactly what we wanted and was able to show and sell us that RAV4. We would highly recommend him to other potential More

by Satisified RAV4 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Aug 07, 2015 -

Toyota Carlsbad responded

Hi, Happy Friday! Thank you for taking the time to share your experience with Alex at our dealership. Reviews really help us build our reputation and this one personally put a smile on my face. Thanks again! Please feel free to reach out to me if you have any additional feedback or burning questions you'd like to ask. I'm here to help! Welcome to the family! Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

August 06, 2015

Good experience Found the deal online, test-drove the car, and took a couple of days to think it over. Sales rep emailed me his best quote. He was courteous, helpful, More

by macauley86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Curry, Aaron Flore
Aug 07, 2015 -

Toyota Carlsbad responded

Thank you for your kind words and taking the time to share them with the folks on DealerRater. Purchasing a vehicle through us can be a very smooth and pleasant experience, and it pleases me knowing yours was a shining example of that. If you have any post-purchase questions or concerns, be sure to let us know. Welcome, to our Toyota Carlsbad family! Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

August 06, 2015

7th Vehicle Purchase from Here! Steven Robles spent a considerable amount of time with me working on pricing, packages, and trims. I really appreciated how relaxed the environment wa More

by TundraFan67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Aug 07, 2015 -

Toyota Carlsbad responded

Your seventh purchase?? Wow- that's amazing and it pushes the smiles on our faces to their limit. Congratulations on your new Tundra! I will be sure to send your comments about Steven Robles to our sales management team. Don't hesitate reaching out if you have any post-purchase questions or concerns. Welcome, to our Toyota Carlsbad community! Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

July 25, 2015

Best Place to Lease I heartily recommend you visit Toyota Carlsbad if you are looking to lease a new car. I just finalized my second lease with Toyota Carlsbad, and I am More

by Robert Knox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy
Jul 28, 2015 -

Toyota Carlsbad responded

Whoah! Robert Really killing it on the reviews! Thanks for taking the time to not only reach out to us on DealerRater, but on Google and Yelp too. Both Duff and I really appreciate it. Hope to see you when it comes time for your third lease :] Coffee will be on us. Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

July 24, 2015

First Service Visit to Toyota of Carlsbad My first visit to Toyota of Carlsbad was a great experience. Jana was great to work with and would request her again for the next service for my c More

by kjm1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jana
Jul 29, 2015 -

Toyota Carlsbad responded

Hi There :) Thanks for writing us! We actually just had Jana return to us from maternity leave and we couldn’t be happier- she’s the best. Happy to hear that she provided you with a great experience and a great first impression. Just in case you didn’t know already, we do have an service appointment scheduler online for your convenience. Simply visit http://bit.ly/1GYVLGP See you next time! Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

July 24, 2015

Excellent Service I had my 2005 Toyota Sequoia serviced with you last week. Thank goodness Jana is back! She is fantastic, and my husband and I both have our vehicles More

by sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jana Leopard
Jul 29, 2015 -

Toyota Carlsbad responded

Hi Sharon! Ugh we love Jana! She’s one of our favorite and we are equally excited to have her back in our midst. Thanks for brining your Sequoia on by for service and for taking the time to follow-up with this awesome review. It’s nice to hear that Jana went the extra mile for you and your husband…I am definitely going to make it a point to share your comments with our service management team. Anyways, hope you’re having an amazing day. See you again! Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

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