Toyota of Hemet

I had one of the worst customer service experiences with the service department at this location. I took my new 2026 Toyota Corolla to them several times because the air pressure in one of my tires kept goi the service department at this location. I took my new 2026 Toyota Corolla to them several times because the air pressure in one of my tires kept going down. Each time, I was told that nothing was wrong and that the air pressure was decreasing because of the weather. I was repeatedly sent home, even though my car continued to give me low tire pressure warnings. As a young customer, I often felt like I was not being taken seriously and was made to feel inferior when I brought up my concerns. I became tired of driving a brand-new car while constantly worrying about whether it was safe. I finally took my car to a local tire shop, and they immediately found the problem: the tire had a defect. I was honestly astonished by how quickly and easily another business was able to identify an issue that the dealership's service department had failed to find after several visits. Because of my experience with Toyota of Hemet's service department, I ultimately decided to turn in my new 2026 Toyota for another vehicle. I did not want to continue dealing with poor service after purchasing a vehicle from a reputable brand. Toyota, please be more careful about who represents your name. Customer service matters, especially when someone is bringing in a brand-new vehicle because they are concerned about their safety. If you are considering purchasing or servicing a Toyota, I would recommend looking elsewhere. I personally had a much better experience at Toyota of Temecula and would recommend giving them a try. More

Purchased a vehicle 02/15/2026. It is now 7/23/26 and I still have no title. DMV confirmed the dealer failed to file the paperwork within the required 90 days and is liable. I’ve ma It is now 7/23/26 and I still have no title. DMV confirmed the dealer failed to file the paperwork within the required 90 days and is liable. I’ve made multiple calls and cannot get a straight answer or a callback. Still unresolved More

worst dealership ever, rude customers. Drove almost an hour for an appointment for them not to help me. Don’t come here. Drove almost an hour for an appointment for them not to help me. Don’t come here. More

Came in for service and to have them check the alignment. The service representative was friendly and attentive. Made me feel at ease while I explained what I needed. Later, when told I needed additional The service representative was friendly and attentive. Made me feel at ease while I explained what I needed. Later, when told I needed additional work in the near future, I felt she was sincere and looking out for the customer. Great experience. More

the finance mager that make the deal as a attiude told me to get f out of here this place i would like to get him out of the dealer to to if he would tell me to my face the sales man great 10 stars f this me to get f out of here this place i would like to get him out of the dealer to to if he would tell me to my face the sales man great 10 stars f this place i will go on sunday to a different dealer and by my car i did contact my other give him my infi no proplem stay away from this place More

My first visit with this dealership. Everyone was very friendly and nice. It's been a several decades since I have been to a dealership, and they still use the same tactics to sell vehi Everyone was very friendly and nice. It's been a several decades since I have been to a dealership, and they still use the same tactics to sell vehicles, yet it was more personable. Rick Lockett Sales Consultant made the process quick, easy, and enjoyable. Thankyou. More

As always very professional service. Thank you Tony very much for your help. The parts department was very helpful as well. Thank you Tony very much for your help. The parts department was very helpful as well. More

Had been keeping up with Brandon for two months regarding my new vehicle! He kept the process quick and simple the whole time! Me and my husband would recommend Toyota of Hemet to all friends and family! my new vehicle! He kept the process quick and simple the whole time! Me and my husband would recommend Toyota of Hemet to all friends and family! More