Toyota Carlsbad

I drive 52 miles, one way, to have my family fleet of I drive 52 miles, one way, to have my family fleet of vehicles serviced at Toyota of Carlsbad. The service is very good and well worth the drive. My I drive 52 miles, one way, to have my family fleet of vehicles serviced at Toyota of Carlsbad. The service is very good and well worth the drive. My service representative, Kevin Skinner, is the best, hands down. I have owned many Toyota vehicles over the past 33 years, as well as extended family members who are also Toyota owners. The key to good service can best be explained with a comparison. The service department is the orchestra, the service representative the conductor, the vehicle owner the audience. Toyota of Carlsbad has many talented musicians back in the service bay and I have never had them misplay a single note on my vehicles. The touchstone between me and the service personnel is my service representative, Kevin Skinner; a service conductor extraordinaire. I trust him and have never had occasion to feel otherwise. Great dealership, great vehicles, outstanding people. As Toyota says,'' Toyota, Moving Forward''. Forward, 52 miles at a time. More

I was greeted right away. My salesperson was very upbeat, not pushy, allowed me to test drive 3 cars -one of them twice without any pressure. He was very patient. He was knowledgeable about the various vehic not pushy, allowed me to test drive 3 cars -one of them twice without any pressure. He was very patient. He was knowledgeable about the various vehicles and answered all my questions. I probably asked the same questions twice, but he was very kind and friendly. When I was waiting for him to get answers and then to get the car ready to delivery to me the other people in the dealership were friendly as well. The finance person that did all the paperwork (sorry I don't remember his name) was very organized and friendly. Overall, my experience with this dealership was really wonderful. The bathroom was very clean, well stocked, and had a pleasant smell. The waiting room was very nice too. The dealership as a whole was very clean and organized. I would recommend this dealership and this salesperson to others and, in fact, already have. More

I dealt directly with the fleet department when I bought my truck with an internet quote, bypassing the sales staff. Duff was great to deal with. He didn't put any pressure on anyone. When he wrote the numb my truck with an internet quote, bypassing the sales staff. Duff was great to deal with. He didn't put any pressure on anyone. When he wrote the numbers on the paper, he didn't even make it large and exaggerated. He was mostly quiet during the test drive so I could hear the engine. He didn't do what many salespeople do which is keep talking and trying to get the customer to get overly excited and trying to shake up their reasonable thinking. We drove on the freeway and went on some hills. I got to test the brakes and acceleration 0 to 60mph. I got a 2008 Toyota and choosing 0% APR worked best for me. That was made clear and even the finance guy was easy to deal with. He showed us the recommended additions like the extended warranty, Low Jack, and a few other options. But he calmly let us know right away that we have time to decide on those options. The whole process from arriving on the lot to driving off with my new truck took about 2 hours but it wasn't rushed in any way. I won't go into details in what I paid and what exact trim I got. But let's just say it would make Edmunds.com proud. Just call them and ask Omar or Duff to email you a quote on the vehicle you want. More

This dealership strives to please its customers. The service department recommends only the repairs that are needed. The service writers will help you to save money as much as they can. It is obvious service department recommends only the repairs that are needed. The service writers will help you to save money as much as they can. It is obvious that the dealership cares about its customers. More