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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

July 12, 2015

Sam Khoury- Awesome Sales Consultant! I just purchased a Camry from Toyota of Carlsbad yesterday. I have had a few cars through Toyota of Carlsbad and generally have had a good experience More

by brookez7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Khoury
Jul 15, 2015 -

Toyota Carlsbad responded

Hi Brooke! Thank you for sharing your experience with us. Looks like you were kind enough to not only write us on Dealerrater, but on Yelp as well :) You're the best. We have already spoke to our sales management team about Sam and the nice things you had to say about his customer service. They are going to read your review in front of the entire team on Friday! Hope you're enjoying your new Camry and that you're having an amazing week. Speak to you soon! Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

July 10, 2015

Great Sales Service We got the deal we wanted, bottom line. I think it was a win-win for both sides. The dealership worked hard to get the exact model and color from anot More

by John G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Flore
Jul 15, 2015 -

Toyota Carlsbad responded

Hi John, Thank you for sharing your feedback with us!! It was great getting to read about your 5-star experience with Steve this morning. So happy that we could get you into a new car for a great price and that you had a blast during your visit. Looking forward to seeing you over at our service center for your ToyotaCare! Have a great rest of your week! Feel free to reach out to me if you have any questions about your vehicle or the services we offer at our service location. Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

July 06, 2015

Smooth! Our dealer was Omar Curry. Omar is a very gentle person, not pushy AT ALL, make the deal happen for us! Great experience, I did a trade in and I will More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Curry
Jul 15, 2015 -

Toyota Carlsbad responded

That's so nice to hear, Carol! Congratulations on your new Toyota and thank you for sharing your experience with us on Yelp- my team and I always look forward to reading awesome 5-star reviews like these. I will go ahead and share your kind words with Omar and the rest of our sales team. Thanks again for sharing! Hopefully we will be seeing you for your first service as well :) Best, Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

July 02, 2015

Thank you Toyota Carlsbad! Martin, Omar, and Adriana were so kind to me. I was really overwhelmed just thinking about having to get a new car, but they all listened to me, helpe More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin, Adriana, and Omar
Jul 03, 2015 -

Toyota Carlsbad responded

That's one of the things we love best about Martin and his assistants-Omar and Adriana- they always make you feel like family! Thanks for sharing, Amanda. This review made us smile. Hope that you're absolutely loving your new ride and that you have a wonderful (and safe) Fourth of July weekend. Please do not hesitate to contact me if you have any additional feedback or questions. I'm here to help! Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

June 28, 2015

Excellent guide to buying a car Alonzo really helped me by asking key questions to make sure I choose a car that I would not regret buying. While looking at cars he pointed out comfo More

by Judith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alonzo Alcocer
Jul 03, 2015 -

Toyota Carlsbad responded

Hi Judith, It was a pleasure to have you pay us a visit the other day! Glad that you got to work with one of our favorite consultants, Alonzo. He's really going to love this review :) Thank you for taking the time to share. Hope to see you again in our drive for your complimentary ToyotaCare service! Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

June 27, 2015

The best customer service that I have ever seen. “Max and his boss were really exceptional in their performance. They got me exactly what I wanted in a vehicle. The answers that they provided for my More

by Owensli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Krammer
Jul 03, 2015 -

Toyota Carlsbad responded

Hi Lunsford, You're the best! Thank you for posting about your 5-star experience with our main man, Kramer. We've already shared your kind words with him and he was pretty happy to hear what you had to say. Please have a safe Fourth of July and let us know if you need anything at all!! Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

June 26, 2015

Excellent Coustomer Service “Jose Sanchez give us one of the best customer service I had. Excellent person, Excellent employee.” I recommend Toyota of Carlsbad , great service, More

by rodolfo92028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Jul 03, 2015 -

Toyota Carlsbad responded

Hi There, Wow- that's amazing! Thank you for writing this 5-star review. We feel so honored :) Happy to hear everything went smoothly during your recent visit with Jose. Have a safe and happy Fourth of July! Drive safe. Best, Customer Relations Wlyman@toyotacarlsbad.com 760.496.2415

March 24, 2015

Couldn't have been better! My experience with Toyota Carlsbad has been nothing but good, every employee I've dealt with has been friendly, competent, and helpful. Every time I h More

by Mhardwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa Clark; Corinna Hyatt
Mar 26, 2015 -

Toyota Carlsbad responded

Hi Michelle, Thank you, that means a lot! We strive to go above and beyond for our customers and are always looking to improve our processes and add value to the service/purchase experience. Please let us know if you ever have any suggestions or additional feedback about our facilities or the amenities we offer :) we'd be delighted to chat. Thank you again for sharing! Hope you have a great morning, Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

January 26, 2015

Loyal customer! Mo at Toyota Carlsbad is by far the best car salesman we've ever worked with. He's sold me 2 cars and my family and I won't go anywhere else. Highly r More

by Enderton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo
Feb 02, 2015 -

Toyota Carlsbad responded

Yay! We love our loyal customers. So happy to hear that we have been knocking it out of the park with our service, Enderton. Also, thank you so much for taking the time to share your feedback with our dealership- it really means a lot. I will be sure to share your kind words with Mo and the rest of our staff in this morning's meeting. Please feel free to contact me direct if you ever have any questions or concerns about our products or services. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

October 17, 2014

OUTSTANDING EXCELLENT CUSTOMER SERVICE/SALES EXPERIENCE. WENT ABOVE AND BEYOND TO COMPLETE TRANSACTION AND PROVIDE GOOD PRICE. GOOD COMMUNICATION BETWEEN SALES A More

by rosi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AL VARGAS
Oct 20, 2014 -

Toyota Carlsbad responded

Hi Rosi, Thank you for taking the time to share your experience with us on DealerRater! We know that shopping for a vehicle can be daunting, so we really try to put our best foot forward by making the process fluid and hassle-free :) Welcome to the Toyota Carlsbad family by the way. Feel free to reach out to me if you ever have any questions, concerns, or comments about your customer service experience and/or our products. Thanks again and happy Monday! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

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