Toyota Carlsbad

Lied about my tires so that I would buy new ones When I brought my car in for a routine oil filter change, I was told that my tires were cracked, had dry rot, and it would be hazardous to drive, I g When I brought my car in for a routine oil filter change, I was told that my tires were cracked, had dry rot, and it would be hazardous to drive, I got a second opinion from a reputable tire store, and my tires were rated good, although the front ones were beginning to show a little wear. I had driven 24,000 miles on these Michelin tires! Obviously, the tire store had everything to gain by selling me 4 new tires, so I really appreciated their honesty! My husband and I were upset at the lies I had been told! More

Excellent Experience I absolutely had a 5 star experience at Toyota Carlsbad. As I was looking for cars to lease in the San Diego area for my impending move from across t I absolutely had a 5 star experience at Toyota Carlsbad. As I was looking for cars to lease in the San Diego area for my impending move from across the country, Duff Joy was extremely helpful and accommodating to my situation. I ended up with my ideal lease at a great price and the car was ready for me upon arrival. Duff had even helped set me up with transportation from the airport, and I was in and out of the dealership within minutes. I would highly recommend Toyota Carlsbad and will return in the future. More

This place is full of lies, no ethics, no manners I happened to visit this place two times (unfortunately). First I went to their used car section, the guy greeted us with great enthusiasm, started I happened to visit this place two times (unfortunately). First I went to their used car section, the guy greeted us with great enthusiasm, started showing corolla, he showed us 16K driven car and told the price 17K, as one of my friend bought the same car new for 16340 $ + 2K (dmv reg etc), I questioned him why are you selling a used car for 17K, he immediately showed his real nature, the first thing he said was "I have never heard anything more ridiculous in my life", next "why have you come here go to where your friend bought the car from", next was "Go to KIA". he was very arrogant and rude and while he was saying all this to us, we realized that we are standing near to the road and people are seeing us and smiling. Second, after 2 days I went to their new car section with my friend who bought a new car (19340 $ on road) few days back they said they selling the car on 0% interest, 345 $ per month X 60 months with 1K down payment, which amounts to 21700 $, it should be 300 $, when I questioned how it is 0%, and he had no answer, what he said to me was, you are getting 7K per month and you are seeing 45 $ extra. In short, this place is full of lies, no ethics, no manners, if this is their sales, god knows how will be there service. More

Excellent dealership I would absolutely recommend this place for buying cars. Mr. Duff and Mr. Aaron were really kind, helpful and efficient that day. Mr. Duff Joy helped I would absolutely recommend this place for buying cars. Mr. Duff and Mr. Aaron were really kind, helpful and efficient that day. Mr. Duff Joy helped me find the best car and explained to me its benefits. He is really professional in his work and was very patient with me. Big thanks to both of them. I got a car with 0% interest. If I need one more car, I would definitely go there again. More

Anthony Urias, Great Sales Person, Great Service I bought a used car form this dealer (Volvo S60), The sales person was so nice and helpful. I left the place totally satisfied and happy. Thank you I bought a used car form this dealer (Volvo S60), The sales person was so nice and helpful. I left the place totally satisfied and happy. Thank you Anthony. More

Toyota Carlsbad Steven brought the car to us. The car was detailed and well cleaned and filled up with gas. Steven connected our Bluetooth. He also went over the basi Steven brought the car to us. The car was detailed and well cleaned and filled up with gas. Steven connected our Bluetooth. He also went over the basic operation of the car. He was very kind and answered all of our questions. Ray was very professional, he took the time to make sure we were satisfied with the car options and price. He was able to meet all our needs. Elma was also very professional and helpful. Overall we had a great experience. More

GREAT SERVICE from GAVIN BOYD! What did we like about our sales consultant, Gavin? 1. He actually LISTENED to us. 2. He provided answers to our questions. 3. He followed through on What did we like about our sales consultant, Gavin? 1. He actually LISTENED to us. 2. He provided answers to our questions. 3. He followed through on what he promised. 4. He treated us like people as opposed to just a “Sales Statistic”. I did my homework. I knew how much the vehicle would cost in Los Angeles and Orange counties. I spoke or visited several dealerships. Gavin was straightforward. I asked for his best price. He did not waste my time or try to pull any of the “time honored” manipulative tricks on me. We have bought several types of vehicles (large box trucks, vans, stake bed trucks, “luxury” cars, rv's, and [quote]economy[quote] cars) over the years since we own multiple businesses. We are accustomed to, though sick of, long drawn out negotiations with “closers” upon “closers”. NONE of that occurred with Gavin. This deal was actually done quickly, cleanly, and pleasantly. We WILL call him FIRST when we buy our next Toyota. Time and effort is paramount in business. He was aware of, and respected that. More

2015 Highlander XLE Purchase Omar was GREAT, very informative and helpful. He was considerate of our time and made the vehicle purchasing experience enjoyful. Mandi was AWESOME sh Omar was GREAT, very informative and helpful. He was considerate of our time and made the vehicle purchasing experience enjoyful. Mandi was AWESOME she explained the benefits and values for each additional product. She used her vivid descriptions to help up choose the right package. As for the loan documents she explained them thoroughly and help us feel comfortable with our loan. More

Awesome...again! Randy Hollingsworth is what every sales person should strive to be. He is honest and genuine. He listens. And I mean he actually listens. He is very a Randy Hollingsworth is what every sales person should strive to be. He is honest and genuine. He listens. And I mean he actually listens. He is very accommodating and has never made me feel any sort of pressure to buy. I met Randy when I was visiting the lot with a friend. I happened to be looking at a truck that I didn't think I could afford. He talked with me and gave me his card. He is just such a nice guy and so low pressure, I thought I would go talk with him again. The next week I was the owner of said truck. That was a couple of years ago. Now I have purchased my second truck from Randy and he was equally as amazing and accommodating this time. More so if that's possible. I special ordered my truck, and he kept me informed every step of the way. The whole thing was seamless. I have sent Randy friends and neighbors and will continue to do so. He is an absolute asset to Toyota Carlsbad and as long as he is there, they have my business. He is the best! More

2016 Toyota Tacoma - Excellent Service! The entire team at Toyota Carlsbad is a shining example of how to be a professional, efficient and effective salesperson and care about your customer The entire team at Toyota Carlsbad is a shining example of how to be a professional, efficient and effective salesperson and care about your customer while doing so. Paul my salesperson was a phenomenal help in making my decision between buying a BMW or a Toyota and Scott the sales manager was helpful, insightful and friendly. I was in a difficult spot with an existing Mini Cooper S vehicle and the manager and salesperson were both very straight forward and helpful in getting me the best deal possible. Elma Alfalfa was quick and efficient at the work, offering polite small talk to help pass the time. The entire experience was fantastic. More