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Toyota Carlsbad

Carlsbad, CA

3.7
798 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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798 Reviews of Toyota Carlsbad

January 30, 2016

New car purchase. This was the quickest, easiest transaction I've ever had. I feel we got a great deal and great service. Robert Wynn was the salesman. More

by Theresav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Wynn
Feb 01, 2016 -

Toyota Carlsbad responded

Thank you for your kind words. Fast and efficient is what we aim for when providing guests like you with a memorable experience. Excited to welcome you to our Toyota Carlsbad family :) If you ever find yourself having any questions or concerns, do let us know. Have a great week! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

January 29, 2016

Duff Joy is excellent Duff Joy is so helpful went over all my options without ever making me feel pressured. Excellent experience and will be coming back. Thank you so much More

by 2lllovebugs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy & David
Feb 01, 2016 -

Toyota Carlsbad responded

Good Morning and thank you for sharing your feedback with us! We are happy to hear that Duff provided you with an exceptional experience. Looking forward to continuing to exceed your expectations in the future. Have a great week! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

January 28, 2016

Great Experience I have purchased 2 vehicles and I just want to say I got the best deal! Had a great experience and I have referred several family members and friends! More

by AldoandMayda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matin and Adriana Lopez
Jan 28, 2016 -

Toyota Carlsbad responded

Aldo and Mayda- Thank you so much for taking the time to write this review! We really appreciate it :D Happy to hear that you had a great experience with Martin and Adriana- looking forward to providing your friends and family with the same. Oh, and congratulations on your new vehicles! Please do not hesitate to contact myself or Martin if you have any post-purchase questions or if you would like to set up a one-on-one to go over the vehicle features. Best, Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

January 17, 2016

Lied about my tires so that I would buy new ones When I brought my car in for a routine oil filter change, I was told that my tires were cracked, had dry rot, and it would be hazardous to drive, I g More

by Toyota owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Earhart
Jan 18, 2016 -

Toyota Carlsbad responded

Hi Florence, Let's review your recent repair order together and we can see what was recommended by our certified technicians. Also, we would be happy you have you back in to reinspect your vehicle with our shop foreman, Cisco. Just doesn't sound like the Ryan we know to recommend a service that wasn't absolutely necessary! Our number one priority is to make sure our customers are safe and sound on the road, so please give me a call at your earliest convenience so that we can check that out. Looking forward to hearing from you, Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

January 06, 2016

Excellent Experience I absolutely had a 5 star experience at Toyota Carlsbad. As I was looking for cars to lease in the San Diego area for my impending move from across t More

by caf22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy
Jan 08, 2016 -

Toyota Carlsbad responded

Hi Catie, Thanks again for sharing your experience with us across the web :) Looks like you took the time to write us a review on Yelp, DealerRater and Google- you're so awesome. Happy to hear that everything went smoothly during the transition into your new Corolla and from Connecticut to San Diego. We promise it gets sunny around here even though you wouldn't be able to tell by the recent weather :p Have a great weekend! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

January 01, 2016

This place is full of lies, no ethics, no manners I happened to visit this place two times (unfortunately). First I went to their used car section, the guy greeted us with great enthusiasm, started More

by Yatan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gavin
Jan 04, 2016 -

Toyota Carlsbad responded

Hi Yatanveer, Thank you for reaching out to us and informing us of your recent experience. Your happiness is worth a great deal to us, and I would hate to have this be your impression of our dealership. Please contact me at your earliest convenience so that I may gather additional details. I look forward to hearing from you. Sincerely, Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

December 08, 2015

Excellent dealership I would absolutely recommend this place for buying cars. Mr. Duff and Mr. Aaron were really kind, helpful and efficient that day. Mr. Duff Joy helped More

by Ivanab86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duff Joy, Aaron Flore
Dec 09, 2015 -

Toyota Carlsbad responded

Aww, Ivana, we're so grateful that shared your experience with us on DealerRater AND Yelp. You're amazing. We sincerely thank you for taking a moment to recommend us online. Looking forward to serving you in the future. Best, Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

December 04, 2015

Anthony Urias, Great Sales Person, Great Service I bought a used car form this dealer (Volvo S60), The sales person was so nice and helpful. I left the place totally satisfied and happy. Thank you More

by Marwan Chehadeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Urias
Dec 09, 2015 -

Toyota Carlsbad responded

Yes, Marwan! Happy to hear we knocked it out of the park for you :) Also, congratulations on your new ride and thank you for writing this review. It really means a great deal to us that you would take the time. I have already went ahead and shared your comments with Anthony and his supervisor. Thanks, again. Always feel free to call me if you need anything. Best, Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

November 23, 2015

Toyota Carlsbad Steven brought the car to us. The car was detailed and well cleaned and filled up with gas. Steven connected our Bluetooth. He also went over the basi More

by School123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Steven, Elma
Nov 24, 2015 -

Toyota Carlsbad responded

We greatly appreciate your kind words! Giving you the most positive, memorable experience possible is our biggest mission. Knowing that Steve, Ray and Elma were able to deliver that truly makes me smile. If you ever find yourself having additional questions or concerns, be sure to let us know. Thank you, for being part of our Toyota Carlsbad family! Sincerely, Walt Lyman Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

November 11, 2015

GREAT SERVICE from GAVIN BOYD! What did we like about our sales consultant, Gavin? 1. He actually LISTENED to us. 2. He provided answers to our questions. 3. He followed through on More

by melinda s.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Boyd
Nov 11, 2015 -

Toyota Carlsbad responded

Thank you for taking the time to share your experience with us on Yelp, Yellowpages AND DealerRater, Melinda. It truly means a lot to us :) Hope you're having a great week. We'll be seeing you in our service drive for your 5K! Sincerely, Walt Lyman Customer Relations Wlyman@toyotacarlsbad.com (760) 496-2415

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