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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

February 16, 2016

Great Experience Again! Randy was once again great to work with. I have purchased many cars from him and will continue to do so. Also, their service department is awesome. More

by Janet H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Hollingworth, Bob Hessinger
Feb 16, 2016 -

Toyota Carlsbad responded

Good morning, Janet! Thank you for the shout-out. It's always wonderful to hear that our team made you feel comfortable during your visit. Please do not hesitate to contact me direct if you ever have any questions or additional feedback about your sales and/or service experiences. Thanks again...you're the best :) Have a great day! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 16, 2016

Toyota Carlsbad look for Mauricio Mauricio helped me find the car that i wanted! Will definitely come back and refer my friends and family. Best car dealership I've been to!! More

by Jeff J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio
Feb 18, 2016 -

Toyota Carlsbad responded

Hey Jeff! Good morning. Thank you for paying us a visit and choosing to buy your car at our dealership. We know that you have a lot of options to choose from, so we appreciate that you landed on us. Glad to know that our team left you with a great first impression and it sounds like there's more to come... Thanks again! We'll be sure to share your comments with Mauricio. Have a great Thursday...the weekend is almost here :) Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 15, 2016

Helpful and Knowledgeable We had been looking for a sienna for a few weeks and went to a few dealerships to have a look. The first thing we noticed at Carlsbad was the selectio More

by Bugss01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Nicole
Feb 15, 2016 -

Toyota Carlsbad responded

Congratulations on the new Sienna! I am sure you will grow quite attached to its impressive versatility and technical features. Happy to hear that you and Paul worked so well together and that you enjoyed your experience at our dealership. Buying a new car should always be fun! If you find yourself having any questions regarding the vehicle, be sure to let us know. Welcome, to our Toyota Carlsbad family. Have a great week and thanks again for the review :) Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 15, 2016

Great service and very helpful Sam was very knowledgable and was helpful in explaining everything. He was willing to work with us in finding a car that met our needs and budget More

by Bkosareff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam khoury
Feb 16, 2016 -

Toyota Carlsbad responded

Happy to hear that! We will be sure to share your comments with Sam this afternoon :) Hope that you're enjoying your new vehicle. Have a great day! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 12, 2016

Exceptional Customer Service! I would not be exaggerating if I describe my recent auto purchase experience ftom Carlsbad Tyota as exceptional. Indeed, Mr. Mauricio Tabar has de More

by CarlsbadToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Tabar.
Feb 12, 2016 -

Toyota Carlsbad responded

Hey thanks for the feedback! Truly exceptional is what we aim for so we're pleased to here that your customer service experience was just that. Looking forward to taking care of your future automotive needs and continuing to set high standards during your visits. Love hearing that we were one of the best :) Have a great weekend! Oh, and congratulations on your new 2015 Camry...the redesign is pretty impressive from 2014 to 2015. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 11, 2016

Great customer service Gavin helped us find the new Tacoma we were looking for in the right color. He worked with us through the entire process. Mark H was also accommodatin More

by Jeffsdrzeus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Boyd and Mark Hashimi.
Feb 12, 2016 -

Toyota Carlsbad responded

Hey Jeff, Happy Friday and congratulations on your new Tacoma! We still think it's really cool that there's a GoPro mount that comes standard with this vehicle. Of course, there's so much to love and we are happy that you're satisfied with your purchase experience. Let us know if you ever have any questions about your new ride! See you next time. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 10, 2016

Great even when I expected to get my card with the footsteps In Summary, I get an excellent treatment from Mr. Vargas, he always was very professional, calling me every week to update on my Tacoma order. More

by Erizu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Vargas
Feb 12, 2016 -

Toyota Carlsbad responded

Hi Erizu, Good to know that our team kept the communication going, giving you updates on the arrival of your new Tacoma! The anticipation must have been pretty intense :) Thanks for taking the time to share how things went during your visit with Al and our team. Always nice to hear that we are doing a great job. Thanks again! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 10, 2016

Fantastic Customer Serbice Ray Nuqul and Steven Robles did an excellent job in every way. They worked hard to give me the best deal Possible on my new Prius C More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Feb 12, 2016 -

Toyota Carlsbad responded

Aww yay! Congratulations on your new purchase, Linda. We love the Prius C- it comes in so many amazing colors. Ray and Steven are some of our favorites at the dealership and we know that they're going to be thrilled when we share your comments with them this afternoon. Thanks again. Always happy to hear that we are taking great care of you. See you again soon! Have a great weekend. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 09, 2016

Mauricio Ask for Mauricio he is a cool dude and ask for Mandi she is the best great team work. Mauricio deserves a raise, so does Mandi. More

by Buddiez123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio, Mandi, Gus
Feb 09, 2016 -

Toyota Carlsbad responded

Hey there, Did Mauricio pay you to say that? Haha! We're just kidding. In all seriousness, they are some of the best we have and are very grateful to have them on our team :) More importantly, we are glad that they gave you a great experience. Thanks for sharing! Appreciate it. See you next time! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 09, 2016

Amazing Great customer Service The staff is very friendly and made the buying process very easy. I got a great rate on my loan. Thanks Toyota Carlsbad!! More

by Mikeshamshoum2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Tabar
Feb 09, 2016 -

Toyota Carlsbad responded

Hi Mike, Thanks for writing in! Happy to have made your car buying experience a memorable one. I will be reading your review aloud in our Friday morning meeting :) Thanks again! It means a great deal. Best, Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

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