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Toyota Carlsbad

Carlsbad, CA

3.7
792 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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792 Reviews of Toyota Carlsbad

February 15, 2016

Great service and very helpful Sam was very knowledgable and was helpful in explaining everything. He was willing to work with us in finding a car that met our needs and budget More

by Bkosareff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam khoury
Feb 16, 2016 -

Toyota Carlsbad responded

Happy to hear that! We will be sure to share your comments with Sam this afternoon :) Hope that you're enjoying your new vehicle. Have a great day! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 12, 2016

Exceptional Customer Service! I would not be exaggerating if I describe my recent auto purchase experience ftom Carlsbad Tyota as exceptional. Indeed, Mr. Mauricio Tabar has de More

by CarlsbadToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Tabar.
Feb 12, 2016 -

Toyota Carlsbad responded

Hey thanks for the feedback! Truly exceptional is what we aim for so we're pleased to here that your customer service experience was just that. Looking forward to taking care of your future automotive needs and continuing to set high standards during your visits. Love hearing that we were one of the best :) Have a great weekend! Oh, and congratulations on your new 2015 Camry...the redesign is pretty impressive from 2014 to 2015. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 11, 2016

Great customer service Gavin helped us find the new Tacoma we were looking for in the right color. He worked with us through the entire process. Mark H was also accommodatin More

by Jeffsdrzeus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin Boyd and Mark Hashimi.
Feb 12, 2016 -

Toyota Carlsbad responded

Hey Jeff, Happy Friday and congratulations on your new Tacoma! We still think it's really cool that there's a GoPro mount that comes standard with this vehicle. Of course, there's so much to love and we are happy that you're satisfied with your purchase experience. Let us know if you ever have any questions about your new ride! See you next time. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 10, 2016

Great even when I expected to get my card with the footsteps In Summary, I get an excellent treatment from Mr. Vargas, he always was very professional, calling me every week to update on my Tacoma order. More

by Erizu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Vargas
Feb 12, 2016 -

Toyota Carlsbad responded

Hi Erizu, Good to know that our team kept the communication going, giving you updates on the arrival of your new Tacoma! The anticipation must have been pretty intense :) Thanks for taking the time to share how things went during your visit with Al and our team. Always nice to hear that we are doing a great job. Thanks again! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 10, 2016

Fantastic Customer Serbice Ray Nuqul and Steven Robles did an excellent job in every way. They worked hard to give me the best deal Possible on my new Prius C More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Feb 12, 2016 -

Toyota Carlsbad responded

Aww yay! Congratulations on your new purchase, Linda. We love the Prius C- it comes in so many amazing colors. Ray and Steven are some of our favorites at the dealership and we know that they're going to be thrilled when we share your comments with them this afternoon. Thanks again. Always happy to hear that we are taking great care of you. See you again soon! Have a great weekend. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 09, 2016

Mauricio Ask for Mauricio he is a cool dude and ask for Mandi she is the best great team work. Mauricio deserves a raise, so does Mandi. More

by Buddiez123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio, Mandi, Gus
Feb 09, 2016 -

Toyota Carlsbad responded

Hey there, Did Mauricio pay you to say that? Haha! We're just kidding. In all seriousness, they are some of the best we have and are very grateful to have them on our team :) More importantly, we are glad that they gave you a great experience. Thanks for sharing! Appreciate it. See you next time! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 09, 2016

Amazing Great customer Service The staff is very friendly and made the buying process very easy. I got a great rate on my loan. Thanks Toyota Carlsbad!! More

by Mikeshamshoum2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Tabar
Feb 09, 2016 -

Toyota Carlsbad responded

Hi Mike, Thanks for writing in! Happy to have made your car buying experience a memorable one. I will be reading your review aloud in our Friday morning meeting :) Thanks again! It means a great deal. Best, Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 09, 2016

Honest car salesman I needed a Van to be converted for wheelchair accessibility. My wife went to Toyota of Carlsbad. At first I was hesitant of her going alone. At the ti More

by #ptsdbottles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Tabar
Feb 09, 2016 -

Toyota Carlsbad responded

This is an amazing story, Ray. Thank you so much for taking the time to share it with all of us. I am elated to hear that Mauricio provided you with an exceptional experience despite the circumstances and that he made you feel comfortable with the entire process. This makes us so incredibly proud. Looking forward to sharing your review with our general manager, Ivan Mendelson. Thank you again for the review and thank you for serving our country. Have a wonderful week, Ray. Please do not hesitate to reach out to us if you have any questions or additional feedback. Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 04, 2016

Actually enjoyed buying a car! Well we all know buying a car can be stressful but Toyota Carlsbad had a very friendly low pressure layout and excellent salesmen. They were more worr More

by Miketoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Robles
Feb 05, 2016 -

Toyota Carlsbad responded

Hi Mike! It's good to hear that Steven set new standards for car buying experiences! Buying a new car is an important decision, but it should be fun! Not scary or stressful. This review really was music to our ears. Thanks again for taking the time, Mike. Looking forward to seeing you in our drive for your complimentary maintenance. Have a good weekend! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

February 02, 2016

It was an excellent experience. The sales person, Mauricio Tabar, was professionally friendly, clear in his explanations on how the car runs and works, very knowledgeable. I appreci More

by Hayes, Rhonda1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Tabar and Tim Stamatelaky
Feb 05, 2016 -

Toyota Carlsbad responded

Hey thanks, Rhonda! We'll be sure to let our boys, Tim and Mauricio, know that you had a great experience with them. Thank you for your business. We'll see you soon for your Toyota's complimentary maintenance :) Have a great weekend! Vanessa Clark Customer Relations Manager Vclark@toyotacarlsbad.com 760-918-3795

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