Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons White Marsh Chevrolet
White Marsh, MD
2,254 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area.
We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services.
BUY NEW OR USED VEHICLES
With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle.
Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles.
At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,254 reviews
October 15, 2026
Chris was an absolute amazing service adviser. I went in with CarPlay issues he said he would have to keep my car for a few days to see what exactly is going on. He gave me a call back within four I went in with CarPlay issues he said he would have to keep my car for a few days to see what exactly is going on. He gave me a call back within four days saying they found the issue and fixed it. I came in to get my car and my CarPlay was not connecting to my phone so he took his time out to help me get it connected back on unfortunately it still was not working after 15 minutes of his time he told me once he gets another rental in he will give me a call To bring my car back in. Within two days of having my car, my car Play came back on. I appreciate his time and effort to make the customer satisfied. More
by mandygnacek5
Verified Customer
October 13, 2026
I am alwsys given the best service. They are very professional and they are very caring about your vechicle. They are very professional and they are very caring about your vechicle. More
by ursulalittle
Employees Worked With
October 12, 2026
It started out quite rough! An older gentleman was quite rude and disrespectful. Then the initial service help was great. I asked for them to change the oil and diagnose a small An older gentleman was quite rude and disrespectful. Then the initial service help was great. I asked for them to change the oil and diagnose a small leak. I never received a call from the service advisor. I did get the video inspection video which was cool. But no call, no diagnosis of the leak, and zero communication from service advisor at all. I picked the car up and that was fine but again no explanation of anything. Then the next day I get a text asking me to pick up the vehicle and pay. Over all, not pleased. Probably will not be back for service of any kind. More
by michael.womer
Employees Worked With
Mohammed Qureshey - Never heard from him
October 12, 2026
Excellent Customer Service! I had a wonderful experience during my recent visit to the dealership! From the moment I arrived, the staff was extremely professional, courteous, I had a wonderful experience during my recent visit to the dealership! From the moment I arrived, the staff was extremely professional, courteous, and welcoming. Everyone I encountered treated me with kindness and respect, making the entire experience pleasant and stress-free. Their patience, attentiveness, and willingness to answer my questions truly stood out. It’s refreshing to visit a dealership where customer service is clearly a priority and you feel valued rather than pressured. I sincerely appreciate the outstanding service and professionalism shown throughout my visit. Thank you for making my experience such a positive one! I would definitely recommend this dealership to others! More
by keshasjoy2023
October 12, 2026
Service department was on point, took care of me and my truck, quick and easy. truck, quick and easy. More
by jasonlongnavy
Employees Worked With
October 10, 2026
"I cannot say enough good things about my experience working with DJ at Koons White Marsh. From the second I walked in, he made me feel completely valued and welcome. The car-buying process can sometime working with DJ at Koons White Marsh. From the second I walked in, he made me feel completely valued and welcome. The car-buying process can sometimes take a minute, but DJ went above and beyond by making sure I was comfortable and even providing me with food and drinks while I waited. It felt less like a high-pressure dealership transaction and more like top-tier hospitality. DJ was transparent, attentive, and incredibly respectful of my time. If you want a smooth car-buying experience where you actually feel taken care of, go see DJ!" I love my new Honda Civic!!! 🫶 More
by Angelasoliman3
Employees Worked With
DJ
October 10, 2026
Horrible communication! You have to chase them for the status of your car. I had to go back 3x for a check engine light that still isn’t fixed. You have to chase them for the status of your car. I had to go back 3x for a check engine light that still isn’t fixed. More
by shelly_schoenberg
Employees Worked With
October 09, 2026
Was wondering how you rotated tires when none of the rims break dust was disturbed. Around the lug nuts and the rims none of the dust was disturbed break dust was disturbed. Around the lug nuts and the rims none of the dust was disturbed More
by lchristian1967
Employees Worked With
October 09, 2026
Great service everyone was very courteous and helpful. i will tell all my friends about your great service i will tell all my friends about your great service More
by Silverado20ltz
