Mark Schneider
Mark Schneider at Koons White Marsh Chevrolet
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Mark Schneider

Service Dispatcher

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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3 Reviews

Mark started at Koons in March 1988.

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3 Reviews

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3 Reviews of Mark Schneider

March 13, 2024

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Employee Rating

After 5 weeks of annoyances and not having my truck because of issues that came up, to say I was frustrated was an understatement. Everyone at this dealership were awesome, helpful and corrected every More

by jasonseitler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Hasselberger, Richard DeMarco, Montey Davis , Erin Baker

Mar 13, 2024

Koons White Marsh Chevrolet responded

We're sorry to learn about the initial frustrations, but glad that our team at Koons White Marsh Chevrolet was able to turn things around for you. We'll be sure to pass along your kind words and appreciation to Mark and Erin - they truly are assets! Thanks for sharing this positive feedback with us!

April 20, 2023

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Employee Rating

Buddy Price was excellent. Very quick and went above and beyond to help me secure 2 new fleet vehicles. The whole team, Buddy Price, Scott Slater, Mike Schneider, and Jerry Mor More

by wynter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Morreale, Buddy Price , Scott Slater

Apr 21, 2023

Koons White Marsh Chevrolet responded

Wynter, we're thrilled to hear about your wonderful experience with Buddy, Scott, Mike, and Jerry at Koons White Marsh Chevrolet! It's fantastic to know that they went above and beyond to help you secure your new vehicles. Thank you for sharing your positive feedback with us!

October 06, 2021

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Employee Rating

I waited 3 hours for a oil change and tire rotation. Service writer George was disrespectful and unprofessional. More

by Stoutglen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 20, 2021

Koons White Marsh Chevrolet responded

I am very sorry that there was a delay with your service and that you had a negative experience with our staff. We expect efficiency and friendly customer care from our team and it is disappointing that we fell short this time. I would appreciate the opportunity to speak with you directly and earn another opportunity to assist you. Please give me a call when you have a free moment. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

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