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Germain Honda of Surprise

Surprise, AZ

4.8
1,582 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,582 reviews

May 07, 2026

Excellent service and cared for my needs and was very patient with me so I made the right decision. They explained all options if I wanted to purchase now or later in the summer. Thank you guys. I'll be More

by mshimon77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Cicon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026

I enjoy going to this dealership and I spoke with Shay Guidry and I had an awesome experience with him and Ivan More

by chelsy197040
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that you enjoyed working with Ivan and Shay. We are pleased to know they provided 5-star service. If you need anything further, please do not hesitate to let us know. Best Regards, Sassha Motz General Manager

May 04, 2026

I was happy with the Service desk and Robert Solis in particular. He was able to secure me a loaner car until my parts and service was complete. I was dissapointed in the my cars exterior when returned. More

by givensdennis9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Germain Honda of Surprise responded

Thank you for your feedback. We’re glad to hear Robert Solis and our service team were able to assist you and provide a loaner vehicle during your visit. However, we apologize that your vehicle’s exterior did not meet expectations after the wash. Your comments have been noted and will be addressed with our team to help improve our attention to detail. Best Regards, Sassha Motz General Manager

May 04, 2026

Service was prompt and quick. They even washed the car! Waiting area was pleasant and spacious. More

by degasec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Germain Honda of Surprise responded

Thank you for taking the time to share your overall quality experience with our team. Our team greatly appreciates your business and kind words. Best Regards, Sassha Motz General Manager

May 04, 2026

Kevin was very helpful I will definitely be coming back to see him in the future ! More

by NOTICE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Germain Honda of Surprise responded

Kevin is dedicated to customer satisfaction, and we are thrilled to learn you enjoyed working with him. Best Regards, Sassha Motz General Manager

May 04, 2026

Nathan Garcia was my Service Advisior. He is very knowledgeable, courteous, and was very helpful as always! More

by manny.serrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Germain Honda of Surprise responded

Thank you for sharing what makes Nathan stand out. We are fortunate to have him on our team, taking great care of our valued guests. Best Regards, Sassha Motz General Manager

May 04, 2026

Robert was professional and helpful. He fulfilled what he stated during our initial conversation and interaction. More

by crgog1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that Robert ensured that all your needs and expectations were met. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

May 02, 2026

Great customer service! Very knowledgeable staff! My wife and I went here because Germain was recommended due to friendly staff. More

by mannyacuna21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Cicon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zade
May 04, 2026 -

Germain Honda of Surprise responded

Congratulations on your new Honda. Our team is delighted to know your visit with us here at Germain was worthy of a 5-star rating. Best Regards, Sassha Motz General Manager

May 01, 2026

Great experience, they were very responsive and it was a pleasure doing business with Germain Honda of Surprise. More

by j.colvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason (Jay) Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad to hear you had a great experience and found our team responsive and easy to work with. We truly appreciate your business and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

May 01, 2026

I would highly recommend everybody was friendly brake service easy to work with thank you very much More

by BOSTONJOHND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shay Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Cicon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Germain Honda of Surprise responded

We are honored by your kind words and recommendation. Thank you for sharing. Best Regards, Sassha Motz General Manager

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