Ty Crews

Great experience, they were very responsive and it was a pleasure doing business with Germain Honda of Surprise. pleasure doing business with Germain Honda of Surprise. More

by j.colvin Verified Customer Verified Customer

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Friendly, supportive staff. Very nice and accessible . Virtually no pressure via Costco program. Multiple warranty options that required immediate decisions did not allow us to Very nice and accessible . Virtually no pressure via Costco program. Multiple warranty options that required immediate decisions did not allow us to consider other insurances. A one week grace period would have been reassuring and let us avoid duplication coverage More

by claude.tellef Verified Customer Verified Customer

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I was at Germain Honda with a friend of mine who was wanting to find a different car. Although, she didn't have her car with her. I ended up trading in my 2020 Acura MDX for a 2026 Honda Prelude. The wanting to find a different car. Although, she didn't have her car with her. I ended up trading in my 2020 Acura MDX for a 2026 Honda Prelude. The guys at Germain gave me a good deal on my car and deducted the sale on the Honda. Even though the Honda Prelude is small, I love it. It's also a Hybrid so I will be saving on gas. Thank you, Connor. More

by joaniethompson Verified Customer Verified Customer

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The dealership didn’t feel like a pressured environment. The reason I decided to purchase a vehicle there was solely because of Marc! Marc was amazing, patient, thorough, and kind! The reason I decided to purchase a vehicle there was solely because of Marc! Marc was amazing, patient, thorough, and kind! More

by zonieyellowrose Verified Customer Verified Customer

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Jason took his time working with us. He made multiple offers in a no-pressure manner. He did an amazing job for us. We will be back and will be asking for him specifically. Thankyou He made multiple offers in a no-pressure manner. He did an amazing job for us. We will be back and will be asking for him specifically. Thankyou More

by rickm1405 Verified Customer Verified Customer

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Incredibly pleasant experience and very fast. We worked the numbers in less than 20 minutes. Shay was such a phenomenal salesman and took care of everything that we needed. We were incredibly app We worked the numbers in less than 20 minutes. Shay was such a phenomenal salesman and took care of everything that we needed. We were incredibly apprehensive about going to the dealer and just dealing with the headache of being there, but I think we were there about an hour before we drove off with our new car. More

by RICK_PRCLL Verified Customer Verified Customer

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Everyone at the dealership were easy to work with. This has been my third vehicle that I purchased at this dealership. This has been my third vehicle that I purchased at this dealership. More

by grammynlee Verified Customer Verified Customer

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It was one of the best car buying experiences. Thanks for being prompt and professional without a lot of back and forth. Thanks for being prompt and professional without a lot of back and forth. More

by lalampkin2 Verified Customer Verified Customer

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Customer focused, not a pressured sales experience. Prompt and efficient throughout the purchase and delivery process. Prompt and efficient throughout the purchase and delivery process. More

by nancy.wa Verified Customer Verified Customer

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Amazing team to work with. When receiving the Carfax on my vehicle, it showed that the truck was in the Midwest so my father wanted to check the undercarriage before we took it When receiving the Carfax on my vehicle, it showed that the truck was in the Midwest so my father wanted to check the undercarriage before we took it home. Come to find out there were loose and missing bolts on the cross members and the Germain Honda of Surprise service team took care of it as soon as they saw the issue. The Used Vehicle Sales Manager was very apologetic and made it clear that that is something that is not a usual occurrence and made it a point to do a once over on my truck before I picked it up. They have an amazing sales team and a wonderful service team! Highly recommend visiting this dealer when looking for your next vehicle! More

by RACHEL.E Verified Customer Verified Customer

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