Chad Cicon
Chad Cicon at Germain Honda of Surprise

Chad Cicon

Sales Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
35 Reviews
4.8

35 Reviews

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35 Reviews of Chad Cicon

June 09, 2026

Dealership Rating
Employee Rating

Very professional staff who explained the difference between the models I was looking at and the equipment on the models Kara was kind that it took so long to get the Odyssey detailed, bt he car had jus More

by gsturdivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon, Kara Shelton

Jun 10, 2026

Germain Honda of Surprise responded

Thank you for sharing your A+ experience! We’re delighted to hear that Kara and our team provided excellent service and made your purchase smooth and transparent. Congratulations on your new Honda—we truly appreciate your trust in Germain and wish you many enjoyable miles ahead. Best Regards, Sassha Motz General Manager

June 05, 2026

Dealership Rating
Employee Rating

At 70 yrs. old and from all our experiences of purchasing cars, this was by far the most enjoyable experience we have ever had. Shay was so friendly and helpfu More

by libymark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon, Shay Guidry

Jun 08, 2026

Germain Honda of Surprise responded

Thank you! It's great to hear that your car-buying experience was so pleasant, friendly, and helpful. We appreciate your business and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

June 05, 2026

Dealership Rating
Employee Rating

They where friendly . polite they filled out application quick.they approved us quickly.very happy with my vehicle. More

by maria.linares7211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje , Herrera genaro

Jun 05, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re delighted to hear that our team provided excellent service and made your purchase smooth and efficient. Congratulations on your new Honda—we truly appreciate your trust in Germain and wish you many enjoyable miles ahead. Best Regards, Sassha Motz General Manager

June 04, 2026

Dealership Rating
Employee Rating

Great service and friendly. Went out of their way to make us satisfied I would recommend them to anyone. Fantastic. More

by daviddaggett3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Evan Winje, Logan Brandtman , Chad

Jun 04, 2026

Germain Honda of Surprise responded

We appreciate your business and kind words. Our team works hard to ensure your overall satisfaction. Enjoy every mile in your new Honda. Best Regards, Sassha Motz General Manager

May 30, 2026

Dealership Rating
Employee Rating

I would recommend this dealership based on my overall experience. They were very professional, courteous, and made the entire process as painless as possible. More

by bntsheridan
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon, Ray Garcia

Jun 02, 2026

Germain Honda of Surprise responded

We truly appreciate your kind words for our sales team. Our commitment is to provide exceptional customer care, and we look forward to continuing our relationship with you. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

May 30, 2026

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Employee Rating

Excellent service, friendly staff, smooth process, and a great deal. I would recommend this to a friend More

by pmasferrer66
Recommend Dealer
Yes

Other Employees Tagged: Logan Brandtman

Jun 02, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're thrilled to hear you enjoyed our friendly service, smooth process, and a great deal. Your recommendation means a lot to us, and we appreciate the opportunity to earn your business. Enjoy your new vehicle! Best Regards, Sassha Motz General Manager

May 28, 2026

Dealership Rating

Robert is knowledgeable, fast and efficient. Can’t see the service guys but they always finish ahead of estimated time. More

by pj.jm.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Germain Honda of Surprise responded

Our team is delighted that you enjoyed a 5-star efficient service visit, just as it should be. See you down the road. Best Regards, Sassha Motz General Manager

May 27, 2026

Dealership Rating
Employee Rating

Very professional in handling our purchase. I would recommend the dealership to anyone in Pebble Creek. More

by bziggy.rz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon, Zayd Ibrahim

May 27, 2026

Germain Honda of Surprise responded

Congratulations on your new Honda. Your business and kind recommendation mean so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

May 23, 2026

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Employee Rating

Took longer than expected but overall was happy with the interest rates. Connor was very attentive and helpful. More

by Driks1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Brandtman, Ty Crews

May 26, 2026

Germain Honda of Surprise responded

We do apologize for the longer-than-expected visit. Our team thanks you for allowing us the opportunity to assist, and we wish you many happy journeys in your new ride. Best Regards, Sassha Motz General Manager

May 23, 2026

Dealership Rating
Employee Rating

Great place to buy a car, friendly staff, great selection, great communication from Logan and finance team More

by Jeffreyfloyd1122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain. Providing a quality and informative experience is our prioirty and we are pleased to know that Logan and the finance team delivered exactly that. Best Regards, Sassha Motz General Manager

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