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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
154 Reviews
4.9

154 Reviews

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154 Reviews of Kevin Proo

May 04, 2026

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Employee Rating

Kevin was very helpful I will definitely be coming back to see him in the future ! More

by NOTICE97
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Yes
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May 04, 2026

Germain Honda of Surprise responded

Kevin is dedicated to customer satisfaction, and we are thrilled to learn you enjoyed working with him. Best Regards, Sassha Motz General Manager

April 25, 2026

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Kevin Proo is always friendly and helpful. The location is close to where I live so location is nice. Pricing of parts and service is a bit overwhelming. More

by tinacound
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Yes
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Apr 27, 2026

Germain Honda of Surprise responded

Thank you for your feedback! We’re glad to hear Kevin continues to provide friendly and helpful service and that our location is convenient for you. We understand your concerns regarding pricing—our team strives to remain competitive while using high-quality OEM parts to ensure long-term reliability and performance. We truly appreciate your input and your continued trust in our team. Best Regards, Sassha Motz General Manager

April 24, 2026

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Kevin was very nice and helpful. He kept me informed throughout my visit. He was a true professional. More

by maykoglez
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Yes
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Apr 27, 2026

Germain Honda of Surprise responded

Our team is happy to know your visit was the quality and informative visit you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

April 20, 2026

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Always a fast, thorough experience. Kevin always keeps me informed and updated on the status. More

by HILLARY.HINZ
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Yes
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Apr 21, 2026

Germain Honda of Surprise responded

It is wonderful to know that you always enjoy a fast, thorough, and informative service experience. Thank you for leaving Kevin this positive feedback. See you down the road. Best Regards, Sassha Motz General Manager

April 20, 2026

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Kevin Proo was great to work with and was able to get me in and out in a timely manner. More

by jmcook91
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Yes
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Apr 21, 2026

Germain Honda of Surprise responded

Kevin works hard to provide our valued guests with positive and efficient service, getting you quickly back on the road to go about your day. Best Regards, Sassha Motz General Manager

April 20, 2026

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Antonio was helpful, kind and efficient. I appreciate you taking care of my honda accord! More

by cestrada4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Apr 21, 2026

Germain Honda of Surprise responded

We always enjoy hearing that our guests have received quality service from our amazing team. Thank you for sharing. Best Regards, Sassha Motz General Manager

April 17, 2026

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I visited Germain Honda for the first time a few months ago and I had the pleasure of being assisted by Kevin. He is extremely helpful, professional and knowledgeable and because of him and the elite servi More

by NIKKY.DOMINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Apr 18, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain Honda! We’re thrilled to hear Kevin provided such helpful, professional, and knowledgeable service. We truly appreciate your support and look forward to welcoming you back again! Best Regards, Sassha Motz General Manager

April 09, 2026

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They are always quick and efficient ! The advisor explained everything thoroughly and updated us timely. We will be back! More

by buckman2387
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Yes
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Apr 10, 2026

Germain Honda of Surprise responded

We truly value your business and appreciate your kind words and 5-star rating. Best Regards, Sassha Motz General Manager

April 07, 2026

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Great service people real friendly and everything was done real quick will recommend to family More

by SAGUAYO68
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Yes
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Apr 10, 2026

Germain Honda of Surprise responded

Thank you for your business and kind recommendation. Our team works hard to ensure our guests' overall satisfaction. Best Regards, Sassha Motz General Manager

April 02, 2026

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Kevin was polite and professional during my appointment and followed up after my visit to make sure all of my questions were answered. More

by mcathymartin
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Recommend Dealer
Yes
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Apr 02, 2026

Germain Honda of Surprise responded

We thank you for sharing your positive service experience with Kevin. Kevin is dedicated to customer satisfaction and we are pleased to know he took great care of you. Best Regards, Sassha Motz General Manager

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