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Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
250 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 5 mos

Industry Experience

9 yrs, 1 mo

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

250 Reviews

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250 Reviews of Nathan (Nate) Garcia

June 15, 2026

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Employee Rating

Having my car serviced for years at this dealership. Never had any complaints about the work done or the service advisors. Nathan is my current service advisor and very professional. More

by cary90277
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Recommend Dealer
Yes
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June 13, 2026

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Alfredo Bustamante, David McKee is wonderful! !! The Gal that takes the cars back and brings it back up in service is wonderful too. I forget her name. She has been there a long time. More

by knece40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, David McKee

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Jun 15, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for leaving our team this kind review. Our staff is dedicated to customer satisfaction, and we are happy that Alfredo, David, and other members ensured you received only the best care. Best Regards, Sassha Motz General Manager

June 08, 2026

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Quick and easy process. In and out in less than 45min for an oil change. More

by Benjamenwaldron
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Recommend Dealer
Yes
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Jun 09, 2026

Germain Honda of Surprise responded

We are pleased to know you enjoyed a quality and efficient visit. Best Regards, Sassha Motz General Manager

June 05, 2026

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Nathan was professional and took care of my car. They told me what they recommended for future repairs More

by Kmchalffey
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Workmanship
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Recommend Dealer
Yes
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Jun 08, 2026

Germain Honda of Surprise responded

Our ultimate goal is to keep you and your vehicle safely on the road. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

June 05, 2026

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It was fine. Just on oil change. I dropped it off and picked it up when ready. More

by JANDERKIN
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Recommend Dealer
Yes
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Jun 08, 2026

Germain Honda of Surprise responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best Regards, Sassha Motz General Manager

June 01, 2026

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good people helping get the car serviced at your dealership. I will return to have my next service done there More

by bburnison576
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Recommend Dealer
Yes
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Jun 02, 2026

Germain Honda of Surprise responded

Thank you for your business and positive feedback. We look forward to your next visit. Best Regards, Sassha Motz General Manager

May 26, 2026

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Great experience. Great customer service from Nathan! He explained everything and delivered my vehicle in time just like he said. Car is running great More

by ferneeb
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Workmanship
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Recommend Dealer
Yes
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May 27, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Nathan ensured a quality and informative service experience. Your business and kind words are greatly appreciated. Best Regards, Sassha Motz General Manager

May 26, 2026

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I had a great first experience with my new car at Germain. The service was quick and efficient. I waited for my car in the comfort of their waiting area and it was returned to me in the promised amou More

by GDAVIS119
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 27, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience! We’re thrilled to hear your first visit to Germain was a great one. It’s wonderful to know our team provided quick and efficient service while making your wait comfortable and convenient. We appreciate your trust and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

May 18, 2026

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Employee Rating

Great service. Was done much sooner than promised! I would recommend this dealership and will certainly use them for my service needs in the future. Nice clean new More

by MARDY1951
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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May 19, 2026

Germain Honda of Surprise responded

Thank you for sharing your experience and for choosing Germain for your automotive needs. We are pleased to know our team beat our time expectations, and we look forward to seeing you back for more amazing experiences. Best Regards, Sassha Motz General Manager

May 11, 2026

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Employee Rating

Hands down the best Honda service in the valley! ! It’s satisfying how high level this place is. I hope it stays like this. More

by Ericbrown54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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May 20, 2026

Germain Honda of Surprise responded

Our team is honored by your trust in our team and your kind words. Thank you. Best Regards, Sassha Motz General Manager

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