Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
229 Reviews

Languages Spoken

Spanish Spanish

4.9

229 Reviews

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229 Reviews of Alfredo (Al) Bustamante

May 04, 2026

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Service was prompt and quick. They even washed the car! Waiting area was pleasant and spacious. More

by degasec
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Recommend Dealer
Yes
May 04, 2026

Germain Honda of Surprise responded

Thank you for taking the time to share your overall quality experience with our team. Our team greatly appreciates your business and kind words. Best Regards, Sassha Motz General Manager

April 29, 2026

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Al is the best service advisor! 10 out of 10. Always Great service and makes you feel educated and comfortable with anything he is sharing about your car. Only advisor I will see! More

by Courtney.droke
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Recommend Dealer
Yes
Apr 30, 2026

Germain Honda of Surprise responded

Thank you for the fantastic feedback! We’re thrilled to hear that Al consistently provides clear, comfortable, and top-notch service. We appreciate your loyalty and look forward to continuing to take great care of you! Best Regards, Sassha Motz General Manager

April 24, 2026

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New to Arizona. Service person was excellent. Went over everything in depth and clearly. Great to find a dealership close to home. More

by NMC1945
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Recommend Dealer
Yes
Apr 27, 2026

Germain Honda of Surprise responded

Welcome to Arizona! Thank you for choosing to work with us here at Germain. We look forward to building a long and lasting relationship. Best Regards, Sassha Motz General Manager

April 21, 2026

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I recently relocated from the east coast. This was my first visit to this Honda dealership. I came in for a routine oil change service and a recall repair. The place was clean, quiet, and More

by NEWPALM
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Recommend Dealer
Yes
Apr 22, 2026

Germain Honda of Surprise responded

First, we would like to welcome you to both Germain and the area. We’re delighted you chose to service your vehicle with our team and truly appreciate your kind feedback. Our focus is on providing a high-quality, informative service experience, and we look forward to building a long and lasting relationship with you. Best Regards, Sassha Motz General Manager

April 20, 2026

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Alfredo Bustamante is,as always, excellent. The service dept did a good job in repairing my Odyssey. Good work by all. Wish I could afford to use your service dept. for all my service needs. More

by arlenehanna623
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Recommend Dealer
Yes

Other Employees Tagged: David McKee

Apr 21, 2026

Germain Honda of Surprise responded

Thank you for your kind feedback! We’re glad to hear Alfredo continues to provide excellent service and that your Odyssey was repaired to your satisfaction. We appreciate your support and will be here whenever you need us! Best Regards, Sassha Motz General Manager

April 20, 2026

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Antonio was helpful, kind and efficient. I appreciate you taking care of my honda accord! More

by cestrada4
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Recommend Dealer
Yes
Apr 21, 2026

Germain Honda of Surprise responded

We always enjoy hearing that our guests have received quality service from our amazing team. Thank you for sharing. Best Regards, Sassha Motz General Manager

April 17, 2026

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I visited Germain Honda for the first time a few months ago and I had the pleasure of being assisted by Kevin. He is extremely helpful, professional and knowledgeable and because of him and the elite servi More

by NIKKY.DOMINGO
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Apr 18, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain Honda! We’re thrilled to hear Kevin provided such helpful, professional, and knowledgeable service. We truly appreciate your support and look forward to welcoming you back again! Best Regards, Sassha Motz General Manager

April 16, 2026

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Brought my ‘19 CRV in for multiple services (120K). All work was completed on time, and ahead of schedule! Thank you Al, and the service team. More

by wade.zimostrad
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Recommend Dealer
Yes
Apr 17, 2026

Germain Honda of Surprise responded

Your complete satisfaction is the focus of our team here at Germain Honda of Surprise. We are happy to know that our team was able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

April 13, 2026

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My service on my 2020 Honda CRV was great! Alfredo took his time to explain the service my car required. I felt satisfied with the whole process! More

by las2go
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Recommend Dealer
Yes
Apr 14, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and informative service experience with our team. Your kind words and business mean so much to us all. Best Regards, Sassha Motz General Manager

April 13, 2026

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Employee Rating

My SW is Alfredo Bustamante, he is very professional and knowledgeable, always explains to me what my vehicle needs. The service I receive from Germain Honda of Surprise is great! I appreciate all who are i More

by maria.rivadeneyra524
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We’re so glad to hear Alfredo provides professional, knowledgeable service and takes the time to explain everything clearly. We truly appreciate your trust in our team and are happy to keep your vehicle running at its best. Thank you for being part of the Germain family! Best Regards, Sassha Motz General Manager

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