Alfredo (Al) Bustamante
Service Advisor
Germain Honda of Surprise
13270 N Autoshow Ave
Surprise, AZ 85388
Languages Spoken
English
Spanish
242 Reviews
Write a Review242 Reviews of Alfredo (Al) Bustamante
June 13, 2026
Alfredo Bustamante, David McKee is wonderful! !! The Gal that takes the cars back and brings it back up in service is wonderful too. I forget her name. She has been there a long time. !! The Gal that takes the cars back and brings it back up in service is wonderful too. I forget her name. She has been there a long time. More
Other Employees Tagged: Nathan (Nate) Garcia, David McKee
June 08, 2026
germain always takes care of their customers. Been coming here since purchased my 2024 Honda CRV. They treat me with respect and complete the car within the time specificed. will continue going t Been coming here since purchased my 2024 Honda CRV. They treat me with respect and complete the car within the time specificed. will continue going to them. More
May 28, 2026
Alfredo is very professional, friendly and efficient. Bringing my car in for service isn't something that I dread because I know that the service usually ends up taking less time than I imagined. I alwa Bringing my car in for service isn't something that I dread because I know that the service usually ends up taking less time than I imagined. I always wait for my car to be serviced but the dealerships waiting room is a very nice,comfortable one. If there is some other service that is due shortly I am told about it and I leave feeling like my time was spent well. More
May 25, 2026
Work was efficient and timely. One worry was brake functions and that was addressed. Wondered however if anyone actually took the car for a drive to assess the feel both before and One worry was brake functions and that was addressed. Wondered however if anyone actually took the car for a drive to assess the feel both before and after work was completed. There has been a turnover in staff. The salesman we worked with to buy the car five months ago is now gone, as is the service agent we have dealt with for sometime. However, for this visit Alfredo was cordial and communicative. More
May 20, 2026
Purchased this car being the top of the line, it isn't. No garage door buttons. Saleslady could not get my Honda app working. I was suppose to be called about the ceramic coating in a few days but never No garage door buttons. Saleslady could not get my Honda app working. I was suppose to be called about the ceramic coating in a few days but never heard back and it's been over two weeks. Came into dealership by myself and Dave Mckey had it done in a hour and a half. Brandon promised he would look into my problem with the trailer hitch. I should of never took the car once they installed the wrong hitch. I showed my sales lady and Brandon my trailer hitch on my old car before I bought the car and they assured me it would be the same. It wasn't and now they said this model can't take that hitch. I would of bought a different car or another brand. More
Other Employees Tagged: Kiara Ruiz, David McKee, Ivan Rascon
May 18, 2026
Great service. Was done much sooner than promised! I would recommend this dealership and will certainly use them for my service needs in the future. Nice clean new Was done much sooner than promised! I would recommend this dealership and will certainly use them for my service needs in the future. Nice clean new dealership. More
Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

