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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

4.9
1,756 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,756 reviews

July 03, 2026

Chris is the best. The service department is always so professional. Can’t say enough about the service. More

by Tdateojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I appreciate your kind words about our service department at Colonial West Chevrolet of Fitchburg. It's great to hear that you've had such a positive experience with Chris. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 02, 2026

awesome dealership for service, very honest and trust colonial! staff great perform work without any surprises…. More

by jsnick910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to know our team provided honest, surprise-free service for your Chevrolet Colorado. Thank you for your five-star rating and trust. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 01, 2026

Shelby Was very professional and accommodating. 5 Star rating all around. Excellent experience will shop there again for my future truck needs. More

by Gregory.g.dik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for the 5-star review. Shelby’s professional and accommodating approach made your Chevrolet 1500 purchase seamless. We’re excited to help you again with your future truck needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Jul 01, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Gregory! I’m thrilled to hear that you had an excellent experience with Shelby at Colonial West Chevrolet of Fitchburg. I appreciate your kind words, and we look forward to assisting you with your future truck needs. Don't hesitate to visit me again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 30, 2026

We drove 2 hours to look at a vehicle. When we arrived Maynor was outside waiting for us. During the test drive he was so nice and genuinely caring. He is a calm cool guy and immediately p More

by hollywoodhelen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maynor Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for driving two hours to see our used Jeep. Maynor was glad to make your test drive relaxed and Jeff handled the trade-in issue quickly. We’re thrilled you’re enjoying your new Jeep and appreciate you choosing us. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 29, 2026

I purchased my truck with no hurdle's. I just got a bed cover and steps installed . Great service More

by Cplasticguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 29, 2026 -

Colonial West Chevrolet of Fitchburg responded

How fantastic to learn that the purchase process was seamless and that adding a bed cover and steps went smoothly. We appreciate you choosing Chevrolet for your 1500 truck and are glad the service met your expectations. Let us know if you need anything else down the road. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 29, 2026

We came up from Cape Cod to purchase my wife's dream vehicle at Colonial West . Our sales guy Maynor could not have been more helpful providing us with great personable service and a very fair deal. He More

by JeepGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maynor Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your wife found her dream vehicle at Colonial West Chevrolet of Fitchburg. Maynor truly appreciates your kind words about his dedicated service. It’s great to know that his efforts made the trip from Cape Cod worthwhile. We look forward to seeing you again and appreciate your support! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 25, 2026

Edison listened to my requests and got my truck in and out for its oil change and tire rotation in 1 hour as estimated. I'm happy with the service. More

by Alexcassie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that Edison attended to your requests and wrapped up the oil change and tire rotation on your Chevrolet Silverado 2500 in the promised hour. We’re pleased our service met your expectations. Thank you for choosing us to care for your truck. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 25, 2026

Colonial west is the best dealership around. Honest people and good work . Recommend to any Gm customer More

by Hkvp92017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Colonial West Chevrolet of Fitchburg responded

We’re glad to hear you received honest and quality service on your Chevrolet 1500. Thank you for recommending us to other GM owners. We look forward to your next visit. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 21, 2026

Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! More

by hrobert1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2026 -

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that your Chevrolet Equinox was repaired correctly on the first visit. Thank you for recommending our service team. We look forward to helping you again in the future. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 17, 2026

I love going there! ! They are all so nice and professional. They said 1 hour and it was done in 45 minutes. More

by ernesthenrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience, Ernest! It’s great to hear that Colonial West Chevrolet of Fitchburg provided a friendly and professional visit and that your service was completed even faster than expected. Delivering efficient work while maintaining a welcoming atmosphere is always a priority. I appreciate your kind words, and we look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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