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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,731 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,731 reviews
May 14, 2026
Got the job done at a reasonable price staff was helpful . Use them for Chevy specific items only due to retail pricing schedule. . Use them for Chevy specific items only due to retail pricing schedule. More
by jhills
May 12, 2026
This is the 4th truck I have bought from colonial west and every time I go there it’s always an amazing buying experience. Thank u for another great job and every time I go there it’s always an amazing buying experience. Thank u for another great job More
by Rob
May 10, 2026
Ivan was tremendously helpful. He was patient with me but also ended up being able to get me in what I wanted at my price point. Overall very good experience and would recommend to He was patient with me but also ended up being able to get me in what I wanted at my price point. Overall very good experience and would recommend to anyone buying or leasing a car. More
by bwillhide
May 10, 2026
Making the service appointment was easy and everyone there were helpful and friendly to me! there were helpful and friendly to me! More
by gshenkin
Employees Worked With
May 09, 2026
My truck buying experience was absolutely amazing from start to finish. The entire process was smooth, stress-free, and far easier than I ever expected. start to finish. The entire process was smooth, stress-free, and far easier than I ever expected. More
by Robert
May 04, 2026
Convienant, quality service delivered at a reasonable price.. Highly recommend for sales and service work. price.. Highly recommend for sales and service work. More
by Rames1651
May 02, 2026
Maynor was very helpful, very informative ,and I feel he was very caring of my situation. Carlos was very understanding of my specific needs and helped me get the best warranty that fit. I feel my trade was was very caring of my situation. Carlos was very understanding of my specific needs and helped me get the best warranty that fit. I feel my trade was a great deal. I look forward to doing business with this dealership. More
by Killenkaitlyn7
May 01, 2026
I made my appointment They checked me in They called when the truck was done Who could ask for anything more when the truck was done Who could ask for anything more More
by Lance
April 30, 2026
Once again, great service and friendly staff. Service completed in a timely fashion! Very clean waiting area! Service completed in a timely fashion! Very clean waiting area! More
by leftd5
April 29, 2026
They were able to get my car done before noon even after they said it could be there all day! I was pleasantly surprised! They were also able to do an oil change! How convenient! Thanks! they said it could be there all day! I was pleasantly surprised! They were also able to do an oil change! How convenient! Thanks! More
by S_wiseman
