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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,756 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,756 reviews
July 03, 2026
Chris is the best. The service department is always so professional. Can’t say enough about the service. The service department is always so professional. Can’t say enough about the service. More
by Tdateojr
July 02, 2026
awesome dealership for service, very honest and trust colonial! staff great perform work without any surprises…. colonial! staff great perform work without any surprises…. More
by jsnick910
Employees Worked With
July 01, 2026
Shelby Was very professional and accommodating. 5 Star rating all around. Excellent experience will shop there again for my future truck needs. 5 Star rating all around. Excellent experience will shop there again for my future truck needs. More
by Gregory.g.dik
Employees Worked With
June 30, 2026
We drove 2 hours to look at a vehicle. When we arrived Maynor was outside waiting for us. During the test drive he was so nice and genuinely caring. He is a calm cool guy and immediately p When we arrived Maynor was outside waiting for us. During the test drive he was so nice and genuinely caring. He is a calm cool guy and immediately puts you at ease. No pressure, he just wants you to be happy. We drove 2 hours back again to trade in my vehicle. We got caught in a snafu and Jeff came out and resolved the whole mess. Maynor and Jeff had our back. They are respectful, polite, and courteous. I am beyond thrilled with my new vehicle. Thank you so much. More
by hollywoodhelen
June 29, 2026
We came up from Cape Cod to purchase my wife's dream vehicle at Colonial West . Our sales guy Maynor could not have been more helpful providing us with great personable service and a very fair deal. He vehicle at Colonial West . Our sales guy Maynor could not have been more helpful providing us with great personable service and a very fair deal. He made the the 100 mile trip worth it, and GM Jeff went the extra mile for us as well. They worked hard to beat the clock to get all the paperwork done before our insurance agent closed at 5pm. It was a great trans action by Maynor and the Colonial Team! More
by JeepGirl
June 25, 2026
Edison listened to my requests and got my truck in and out for its oil change and tire rotation in 1 hour as estimated. I'm happy with the service. out for its oil change and tire rotation in 1 hour as estimated. I'm happy with the service. More
by Alexcassie26
June 25, 2026
Colonial west is the best dealership around. Honest people and good work . Recommend to any Gm customer Honest people and good work . Recommend to any Gm customer More
by Hkvp92017
June 21, 2026
Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! with the service!I would highly recommend them!!! More
by hrobert1958
June 17, 2026
I love going there! ! They are all so nice and professional. They said 1 hour and it was done in 45 minutes. ! They are all so nice and professional. They said 1 hour and it was done in 45 minutes. More
by ernesthenrie
