Carlos Silvera
Business Manager
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
222 Reviews
Write a ReviewDealership Experience
12 yrs, 11 mos
222 Reviews of Carlos Silvera
April 17, 2026
Maynor in sales was amazing and made sure I got what I needed. Shelley in service made sure that I got everything I needed when my car needed an update! Thank you! needed. Shelley in service made sure that I got everything I needed when my car needed an update! Thank you! More
Other Employees Tagged: Maynor Aguilar, Shelley Dupre
April 11, 2026
John lane and Rob were awesome to deal with, no sales pressure an Rob had thorough knowledge of the truck and all its infotainment features, I would definitely use colonial west again for any purchase pressure an Rob had thorough knowledge of the truck and all its infotainment features, I would definitely use colonial west again for any purchase More
Other Employees Tagged: John Lane, Robby Dodd
April 02, 2026
I recently purchased a new 2026 Chevy Silverado from Colonial West Chevrolet, and the entire experience was truly outstanding from start to finish. What stood out most was how stress-free and customer-f Colonial West Chevrolet, and the entire experience was truly outstanding from start to finish. What stood out most was how stress-free and customer-focused the process was—I was treated with the care and attention you’d expect as a long-time returning customer. Initially, I came in to test drive a barely used 2025 model that was well-equipped but included features I wasn’t necessarily looking for. After my wife and I decided to pass, Hasan took the time to ask thoughtful questions and really understand what we wanted. Based on that conversation, he recommended a 2026 model that turned out to be a perfect fit. Not only was the vehicle better suited to our needs, but the available incentives offered were stronger than those on other trim level models on the lot. Hasan also went the extra and last mile by including a GM bed rail and rack system, giving us an even easier and more convenient way to transport kayaks as compared to our prior 2016 Silverado. Big picture, what really stands out is the coordination behind the scenes spearheaded by Hasan. When a salesperson actively pulls in other departments to make sure everything is ready to go, that’s a dealership operating at the highest level. Throughout the process, Hasan stayed fully engaged and ensured everything came together seamlessly, coordinating with Jim Phelps in parts who relentlessly chased down a regional distribution center back-ordered accessory, and as always Pamela, Edison, and Jackie in Service who have serviced my last 2 or 3 Silverado’s over the past 15 to 20 years. That level of teamwork and follow-through make a big difference to me. This was, without question, one of the best vehicle purchasing experiences I’ve ever had. I highly recommend working with the team at Colonial West Chevrolet if you’re in the market. More
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Pamela Bussiere, Hasan Zahid , Jim Phelps
April 01, 2026
Shelly is very professional and one of the most helpful people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, all of the employees are friendly and knowledgable! The best experience I have ever had buying a car! More
Other Employees Tagged: Geno Neagle, Ivan Vargas, Jeff Chandler, Pamela Bussiere, Shelley Dupre, Shelby Smart
March 19, 2026
Ivan made the car buying experience a BREEZE! From test drive to purchase, Ivan communicated clearly and did not add any pressure or try to sway decisions. Overall the best car buying experience From test drive to purchase, Ivan communicated clearly and did not add any pressure or try to sway decisions. Overall the best car buying experience and I will be returning to him for my future car needs. More
Other Employees Tagged: Ivan Vargas
December 29, 2025
Coby was excellent in every step of the process. He kept us informed every way during the sale, he even reach out several tines to insure we were satisfied. As for the dealership, they were were al He kept us informed every way during the sale, he even reach out several tines to insure we were satisfied. As for the dealership, they were were also excellent. This by far was the easiest purchase I ever made and I have been buying cars for a very long time. If your looking to buy a car just stop and see Coby at Colonial Chevy west. You won't regret it. More
Other Employees Tagged: John Lane, Jeff Chandler , Coby Smart
December 23, 2025
Excellent! The purchase of a new Colorado went so well. Coby is a gentleman and a good guy! Thank you all! The purchase of a new Colorado went so well. Coby is a gentleman and a good guy! Thank you all! More
Other Employees Tagged: Geno Neagle , Coby Smart
December 08, 2025
I was dreading the chore of buying a car. Went to look at the trailblazer on Thursday, and it was parked in my driveway Saturday. Rob was great, and made the whole process so easy. Went to look at the trailblazer on Thursday, and it was parked in my driveway Saturday. Rob was great, and made the whole process so easy. More
Other Employees Tagged: Robby Dodd
October 29, 2025
Rob was awesome! He was very thorough explaining all the features of my new vehicle. Very happy with my new vehicle and the excellent treatment by Rob and all dealers He was very thorough explaining all the features of my new vehicle. Very happy with my new vehicle and the excellent treatment by Rob and all dealership personnel. I recommend Rob and Colonial West if you want a great purchasing experience! More
Other Employees Tagged: John Lane, Geno Neagle, Robby Dodd
October 29, 2025
We are very happy with our purchase of a new Blazer from Colonial West Chevrolet. Robb was great to work with explaining all of the features on the vehicle. This was our 8th vehicle purchase from Colonial W Colonial West Chevrolet. Robb was great to work with explaining all of the features on the vehicle. This was our 8th vehicle purchase from Colonial West and best experience! More
Other Employees Tagged: John Lane, Robby Dodd

