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Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
310 Reviews

Dealership Experience

4 yrs, 9 mos

4.9

310 Reviews

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310 Reviews of Jacqueline Quinlan

July 02, 2026

Dealership Rating
Employee Rating

awesome dealership for service, very honest and trust colonial! staff great perform work without any surprises…. More

by jsnick910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

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Jul 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to know our team provided honest, surprise-free service for your Chevrolet Colorado. Thank you for your five-star rating and trust. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 25, 2026

Dealership Rating
Employee Rating

Colonial west is the best dealership around. Honest people and good work . Recommend to any Gm customer More

by Hkvp92017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jun 25, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad to hear you received honest and quality service on your Chevrolet 1500. Thank you for recommending us to other GM owners. We look forward to your next visit. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 21, 2026

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Employee Rating

Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! More

by hrobert1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Carlos Silvera, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Jun 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that your Chevrolet Equinox was repaired correctly on the first visit. Thank you for recommending our service team. We look forward to helping you again in the future. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 16, 2026

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Employee Rating

Excellent service, brought my truck in for emergency and Ed took care of it right away. Thanks so much. More

by carlparry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Pamela Bussiere, Shelley Dupre

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Jun 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our team with your Chevrolet 1500 during an emergency. We’re glad we could address your truck’s needs right away and appreciate your kind words. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 10, 2026

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Employee Rating

the service department was very helpful and informative. My truck was in for oil and tire rotation and was done in an timely fashion. More

by ralphmc1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

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Jun 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that our service team was helpful and informative. We are glad your Chevrolet 1500’s oil change and tire rotation were completed promptly. We look forward to assisting you with any future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 05, 2026

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Employee Rating

Colonial has a great service! Everyone is so friendly and helpful. It was quick and easy to schedule an appointment and they completed it in within the time I expected! More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jun 05, 2026

Colonial West Chevrolet of Fitchburg responded

We’re delighted our team made scheduling service for your Chevrolet Trailblazer quick and easy. Completing everything within your expected timeframe is important to us. Thanks for recognizing our friendly crew and we look forward to helping you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 04, 2026

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Employee Rating

Got my wife's car in quickly at the scheduled time and had work finished in under a hour More

by LeoWalsh1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

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Jun 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that we got your wife’s Mazda6 in right on schedule and completed the service in under an hour. We’re glad we could keep things moving smoothly. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 30, 2026

Dealership Rating
Employee Rating

Friendly staff and very professional. Shuttle car service was prompt. Would recommend to other owners. More

by ghs3949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre , Mo was great dropping and picking me up

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May 30, 2026

Colonial West Chevrolet of Fitchburg responded

We’re delighted to hear our friendly, professional team made a positive impression. It’s great to know the Chevrolet shuttle car arrived promptly for your service. Thank you for recommending us to fellow owners. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 22, 2026

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Employee Rating

Been with Colonial west since 2015 and have bought 4 vehicles from them over the years very happy with the workers there be that sales or service or parts , they are all great people who are friendly a More

by Thor6635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

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May 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting us since 2015 and for having our team service your GMC Canyon. We’re delighted our sales, service, and parts departments have been friendly and reliable. We appreciate your continued loyalty and look forward to supporting your automotive needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 14, 2026

Dealership Rating
Employee Rating

Got the job done at a reasonable price staff was helpful . Use them for Chevy specific items only due to retail pricing schedule. More

by jhills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelley Dupre

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May 14, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I’m glad to hear that we were helpful and that you found the pricing reasonable. I appreciate your support, and we hope to assist you with any Chevrolet-specific needs in the future. Don't hesitate to reach out on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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