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Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg

Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
289 Reviews
4.9

289 Reviews

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289 Reviews of Christopher Taylor

July 03, 2026

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Employee Rating

Chris is the best. The service department is always so professional. Can’t say enough about the service. More

by Tdateojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

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Jul 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I appreciate your kind words about our service department at Colonial West Chevrolet of Fitchburg. It's great to hear that you've had such a positive experience with Chris. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 02, 2026

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Employee Rating

awesome dealership for service, very honest and trust colonial! staff great perform work without any surprises…. More

by jsnick910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jul 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to know our team provided honest, surprise-free service for your Chevrolet Colorado. Thank you for your five-star rating and trust. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 21, 2026

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Employee Rating

Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! More

by hrobert1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Angie Shepherd, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Jun 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that your Chevrolet Equinox was repaired correctly on the first visit. Thank you for recommending our service team. We look forward to helping you again in the future. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 16, 2026

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Excellent service, brought my truck in for emergency and Ed took care of it right away. Thanks so much. More

by carlparry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jun 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our team with your Chevrolet 1500 during an emergency. We’re glad we could address your truck’s needs right away and appreciate your kind words. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 13, 2026

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Employee Rating

Great sales staff… I can no longer afford to have car serviced there due to rising and greedy costs. It is unfortunate because I have always had my cars serviced at a Chevy dealer for nearly 40 years… More

by Khawkkath
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd

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Jun 13, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your kind words about our sales staff at Colonial West Chevrolet of Fitchburg. I understand that rising service costs can be concerning, and we value your loyalty over the years. If you have any specific concerns or would like to discuss your options further, please feel free to reach out to me. We're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 12, 2026

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Employee Rating

Everyone is always friendly and efficient and am pleased with the work performed. I would recommend everyone to this dealership More

by brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Pamela Bussiere

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Jun 12, 2026

Colonial West Chevrolet of Fitchburg responded

We’re delighted to hear our team provided friendly, efficient service on your Chevrolet Trailblazer. Thank you for recommending us and trusting our work. We look forward to the next opportunity to assist you. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 10, 2026

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Employee Rating

the service department was very helpful and informative. My truck was in for oil and tire rotation and was done in an timely fashion. More

by ralphmc1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jun 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that our service team was helpful and informative. We are glad your Chevrolet 1500’s oil change and tire rotation were completed promptly. We look forward to assisting you with any future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 30, 2026

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Employee Rating

Friendly staff and very professional. Shuttle car service was prompt. Would recommend to other owners. More

by ghs3949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre , Mo was great dropping and picking me up

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May 30, 2026

Colonial West Chevrolet of Fitchburg responded

We’re delighted to hear our friendly, professional team made a positive impression. It’s great to know the Chevrolet shuttle car arrived promptly for your service. Thank you for recommending us to fellow owners. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 22, 2026

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Employee Rating

Been with Colonial west since 2015 and have bought 4 vehicles from them over the years very happy with the workers there be that sales or service or parts , they are all great people who are friendly a More

by Thor6635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
May 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting us since 2015 and for having our team service your GMC Canyon. We’re delighted our sales, service, and parts departments have been friendly and reliable. We appreciate your continued loyalty and look forward to supporting your automotive needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 28, 2026

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Employee Rating

I would have liked an itemized bill and also my address us the wrong town it should read Lunenburg, MA. 01462. Thank you. More

by sharkey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Apr 28, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your input regarding the itemized bill and the address correction. Please reach out to me directly at Colonial West Chevrolet of Fitchburg so we can assist you further with these concerns. I value your business, and we're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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