Shelley Dupre
Shelley Dupre at Colonial West Chevrolet of Fitchburg

Shelley Dupre

Service Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
86 Reviews

Dealership Experience

6 yrs, 3 mos

Languages Spoken

English English

4.9

86 Reviews

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86 Reviews of Shelley Dupre

April 20, 2026

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Employee Rating

Always a pleasure doing business with you guys everyone is professional and always has a smile thank you. More

by andykoski01473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate your continued trust and are delighted that our team’s professionalism and warm smiles make each visit enjoyable. Thank you for choosing us for your Chevrolet 2500 service. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 17, 2026

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Employee Rating

Maynor in sales was amazing and made sure I got what I needed. Shelley in service made sure that I got everything I needed when my car needed an update! Thank you! More

by Nmadore0418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera, Maynor Aguilar

Apr 17, 2026

Colonial West Chevrolet of Fitchburg responded

Appreciate you letting us know about your experience! I’m glad to hear that Maynor in sales and Shelley in service provided you with exceptional service at Colonial West Chevrolet of Fitchburg. We strive to ensure customers have everything they need, and I appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 15, 2026

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Colonial West was so easy to deal with for service. My appointment was scheduled very quickly & the repair was done in just a few hours. Fantastic first experience! I highly recommend Colonial West! More

by Tammy L
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear your first service visit went so smoothly and that we could schedule your Chevrolet Malibu appointment quickly and complete the repair in just a few hours. We appreciate your recommendation and look forward to assisting you with future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Tammy, for your fantastic review! I’m thrilled to hear that your service experience at Colonial West Chevrolet of Fitchburg was so smooth and efficient. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 07, 2026

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Employee Rating

Service performed as requested. Polite staff. Final bill was more affordable than the initial quote! More

by LunenburgLakeLife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate you sharing that our team provided the service you requested with courtesy and that the final bill for your Chevrolet was lower than the initial quote. Thank you for trusting us and we look forward to serving you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 02, 2026

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I love Colonial West Chevrolet. They're the best dealership around. I've been there customer for 25 years. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear from someone who’s trusted us for 25 years. We appreciate your loyalty and the chance to service your Chevrolet 1500. We look forward to supporting you for many more years ahead. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Peggy! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It's our pleasure to serve customers like you, and we look forward to continuing to provide you with the best experience possible. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 01, 2026

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Shelly is very professional and one of the most helpful people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, More

by jmvictoria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear how our team’s friendly, knowledgeable approach and commitment to backing every Chevrolet Tahoe made your purchase the best you’ve had. Thank you for sharing your experience with us. We look forward to welcoming you back for any future needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

March 25, 2026

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The service was fast and efficient. The team fixed everything and were attentive to my issues and concerns More

by dr01420
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Colonial West Chevrolet of Fitchburg responded

It’s great to know our service team addressed your concerns efficiently on your Cadillac CTS. Our crew took care to fix everything and stayed attentive throughout. Thank you for trusting us with your vehicle. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

March 23, 2026

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Employee Rating

Thank you for the work that got done on the truck, I very much appreciate it. You guys did a great job! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Maria! I truly appreciate your feedback and am thrilled to hear that you are satisfied with the work done on your truck. At Colonial West Chevrolet of Fitchburg, we strive to provide excellent service. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 18, 2026

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They have been great at servicing my truck. From diagnosing to getting parts, they have done exactly what they have said and have kept the expenses low. I love the staff, which is been professi More

by Scott walters
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Scott! I’m thrilled to hear that you’ve had a great experience servicing your truck at Colonial West Chevrolet of Fitchburg. Our team works hard to provide professional and courteous service, and it's fantastic to know that we met your expectations. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 10, 2026

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Employee Rating

Went in today for a routine alignment. Appointment was at 11:AM. I arrived early and the took me right in. I asked for a printout of before and after alignment readings. They got me down i More

by claudem0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Claude! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It’s great to hear that your alignment service met your expectations and that you found our team friendly and the waiting area comfortable. Your recommendation means a lot to us! We look forward to seeing you again for your next visit. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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