Geno Neagle
General Sales Manager
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
Dealership Experience
26 yrs, 4 mos
185 Reviews
Write a Review185 Reviews of Geno Neagle
April 02, 2026
I recently purchased a new 2026 Chevy Silverado from Colonial West Chevrolet, and the entire experience was truly outstanding from start to finish. What stood out most was how stress-free and customer-f Colonial West Chevrolet, and the entire experience was truly outstanding from start to finish. What stood out most was how stress-free and customer-focused the process was—I was treated with the care and attention you’d expect as a long-time returning customer. Initially, I came in to test drive a barely used 2025 model that was well-equipped but included features I wasn’t necessarily looking for. After my wife and I decided to pass, Hasan took the time to ask thoughtful questions and really understand what we wanted. Based on that conversation, he recommended a 2026 model that turned out to be a perfect fit. Not only was the vehicle better suited to our needs, but the available incentives offered were stronger than those on other trim level models on the lot. Hasan also went the extra and last mile by including a GM bed rail and rack system, giving us an even easier and more convenient way to transport kayaks as compared to our prior 2016 Silverado. Big picture, what really stands out is the coordination behind the scenes spearheaded by Hasan. When a salesperson actively pulls in other departments to make sure everything is ready to go, that’s a dealership operating at the highest level. Throughout the process, Hasan stayed fully engaged and ensured everything came together seamlessly, coordinating with Jim Phelps in parts who relentlessly chased down a regional distribution center back-ordered accessory, and as always Pamela, Edison, and Jackie in Service who have serviced my last 2 or 3 Silverado’s over the past 15 to 20 years. That level of teamwork and follow-through make a big difference to me. This was, without question, one of the best vehicle purchasing experiences I’ve ever had. I highly recommend working with the team at Colonial West Chevrolet if you’re in the market. More
Other Employees Tagged: Tania Audet, Edison DaCosta, Carlos Silvera, Pamela Bussiere, Hasan Zahid , Jim Phelps
April 01, 2026
Shelly is very professional and one of the most helpful people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, all of the employees are friendly and knowledgable! The best experience I have ever had buying a car! More
Other Employees Tagged: Ivan Vargas, Carlos Silvera, Jeff Chandler, Pamela Bussiere, Shelley Dupre, Shelby Smart
December 23, 2025
Excellent! The purchase of a new Colorado went so well. Coby is a gentleman and a good guy! Thank you all! The purchase of a new Colorado went so well. Coby is a gentleman and a good guy! Thank you all! More
Other Employees Tagged: Carlos Silvera , Coby Smart
December 08, 2025
Needed a new company work truck, Shelley and Rob were able to locate one asap and get it ready to go out the door without any delay. Their response time and professionalism was second to none, would not able to locate one asap and get it ready to go out the door without any delay. Their response time and professionalism was second to none, would not go anywhere else for a new vehicle. More
Other Employees Tagged: Jeff Chandler, Robby Dodd, Shelley Dupre
October 29, 2025
Rob was awesome! He was very thorough explaining all the features of my new vehicle. Very happy with my new vehicle and the excellent treatment by Rob and all dealers He was very thorough explaining all the features of my new vehicle. Very happy with my new vehicle and the excellent treatment by Rob and all dealership personnel. I recommend Rob and Colonial West if you want a great purchasing experience! More
Other Employees Tagged: John Lane, Carlos Silvera, Robby Dodd
October 01, 2025
Vinnie was such a pleasure to work with! He was very knowledgeable and friendly. He was very patient and explained the whole process throughly. Carlos gave us an amazing interest rate on our He was very knowledgeable and friendly. He was very patient and explained the whole process throughly. Carlos gave us an amazing interest rate on our vehicle. All in all we had a wonderful experience and will be returning in the future. More
Other Employees Tagged: John Lane, Vincent Locher, Carlos Silvera
August 23, 2025
Working with Colonial West was the best car buying experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there. Coby was the most patient salesman I’ve ever worked with. He sat with me for over an hour showing me everything there was to see in my new car and had the answer to every single question I had, and trust me I had a lot of questions! I appreciate someone who isn’t just working for commission but truly wants the customer to feel comfortable and happy with their decision. More
Other Employees Tagged: Ivan Vargas, Carlos Silvera , Coby Smart
August 22, 2025
Coby was thorough in explaining the vehicle features. This is someone who takes his job seriously and wants (probably is) to be the best ever. The Colonial West team, headed by GM Jeff Chandler has been This is someone who takes his job seriously and wants (probably is) to be the best ever. The Colonial West team, headed by GM Jeff Chandler has been our dealership for twenty years or so. More
Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Carlos Silvera, Jeff Chandler , Jason Giacoppo, Coby Smart
August 21, 2025
Bill was friendly, courteous, quick, and efficient. He made sure everything happened smoothly and we can say with confidence that we got the best deal possible. Everything happened exactly when Bill sa He made sure everything happened smoothly and we can say with confidence that we got the best deal possible. Everything happened exactly when Bill said it would and we are beyond ecstatic to have our new car! Thanks so much, Bill-you can expect referrals from us, that’s for sure! More
Other Employees Tagged: Tania Audet, Carlos Silvera, Shelley Dupre , Bill McMahon

