Zach Gresbach
Zach Gresbach at Russ Darrow Honda

Zach Gresbach | Page 9

Parts Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.7
115 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.7

115 Reviews

Write a Review

115 Reviews of Zach Gresbach

June 10, 2025

Dealership Rating
Employee Rating

Very efficient- time of oil change was earlier than projected. Very friendly service and thorough explanation of any findings. More

by MJONEIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Jun 10, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

June 08, 2025

Dealership Rating
Employee Rating

No complaints. Good service and shuttle service was exceptional also. Any concerns were addressed by the service advisor. More

by rjsoyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

Jun 08, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 07, 2025

Dealership Rating
Employee Rating

Adriane, makes visiting Russ Darrow, a great place to come, every time I come in More

by shanishallise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

Jun 07, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

June 06, 2025

Dealership Rating
Employee Rating

They were on point and got my oil change alot faster than I thought. Thanks More

by captainsaveahomewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Maddie Wojciechowski , Christopher Berger

Jun 06, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

June 04, 2025

Dealership Rating
Employee Rating

Everyone was extremely professional and kind. Maddie did a great job making sure I understood everything about the visit and made sure to ask if I had questions. I really appreciated the video More

by MARGARET.NEARY919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

Jun 04, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Then a nice job thank you will bring my car back to them next time thanyou More

by DONZPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar, Aleiah Brown

Jun 02, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

I worked with Maddie. She was excellent. Not sure who Zach is. I had 2 issues with the broader experience: 1) I was not told there was a fee for using credit card forcing More

by Scott.m.meyer
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Jun 02, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

May 31, 2025

Dealership Rating
Employee Rating

We were concerned about the car "shuddering" whenever we started the car at a stop sign. We were told it's because the of continuous variable transmission. Less to worry about ... everything else was fine. More

by COMPLEXANALSIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

May 16, 2025

Dealership Rating
Employee Rating

They were professional and on top of of getting my car done with a short time span. More

by SWESSELMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

May 16, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

May 15, 2025

Dealership Rating
Employee Rating

All the recommended service was completed quickly. The explanation video I received was helpful and easy to understand. More

by JEREIF9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

May 15, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

...
9
...

Dealership Inventory (200 Vehicles)

used 2024 Honda Civic car, priced at $26,268
2024 Honda Civic
used
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
new 2027 Honda CR-V Hybrid car, priced at $41,624
2027 Honda CR-V Hybrid
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
used 2025 Dodge Durango car, priced at $37,070
2025 Dodge Durango
used
White Knuckle exterior
Automatic
All-wheel Drive
new 2026 Honda Civic car, priced at $28,813
2026 Honda Civic
new
Boost Blue Pearl exterior
Automatic
Front-wheel Drive
used 2023 Buick Enclave car, priced at $32,898
2023 Buick Enclave
used
Moonstone Gray Metallic exterior
Automatic
All-wheel Drive
used 2025 Honda HR-V car, priced at $28,240
2025 Honda HR-V
used
Lunar Silver Metallic exterior
Automatic
All-wheel Drive