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Zach Gresbach
Zach Gresbach at Russ Darrow Honda

Zach Gresbach | Page 10

Parts Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
102 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

14 yrs, 4 mos

Languages Spoken

English English

4.8

102 Reviews

Write a Review

102 Reviews of Zach Gresbach

March 01, 2025

Dealership Rating
Employee Rating

I’ve given my experience yesterday 5 stars, even though it was a longer than anticipated wait. But I don’t know who Zach is. My CS rep was Jon Stein. That’s who I’m rating. More

by SZIPPEL
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

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Mar 03, 2025

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

March 01, 2025

Dealership Rating
Employee Rating

Very quick service! I’ll be back when I need Honda service! Thank you much! More

by FALCONVALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

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Mar 03, 2025

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 25, 2025

Dealership Rating
Employee Rating

My service was great, and timely. The video was clear and understandable. The service technician was friendly as always. More

by alexialeach47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

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Feb 25, 2025

Russ Darrow Honda responded

Thank you, Alexia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

February 21, 2025

Dealership Rating
Employee Rating

swift, efficient and effective. I always have confidence in this dealership. The employees are so helpful and knowledgeable. More

by charnellwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein

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Feb 23, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

February 18, 2025

Dealership Rating
Employee Rating

Always keep me informed about the status of my vehicle and explain everything they are doing with good pricing More

by teirney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aleiah Brown

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Feb 18, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 12, 2025

Dealership Rating
Employee Rating

Quick, professional, and efficient. Only took 1 1/2 hours to complete my recall on the CRV More

by JFRANZRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Berger

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Feb 13, 2025

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

I was kept in the loop about what was happening with videos, which included recommendations of the next steps for Maintenance More

by SMBAHNWIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar , Andrew Martin

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Feb 10, 2025

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rachel, Zach, Andrew, and our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

Very professional and great customer service. I will highly recommend Russ Darrow I only use Russ Darrow for all repairs More

by joschuenke55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Perez

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Feb 10, 2025

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

I have dealt with Zach a couple of times of coming in for an an oil change. He has always been awesome in every way! More

by KMILLNER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lesia Matthis, Jonathan Stein, Gerald Johnson

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Jan 31, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

Quick, upfront service. Clean waiting room. Love the video summaries from the technician. would recommend to others. Price is market standard for a premium oil change. More

by jsbachop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

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Jan 23, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

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