Zach Claybrooks | Page 7

I had an appointment with Raven, I was met by Zach and was told he would be doing my appointment. I had already been quoted by JC my typical agent which I won’t discuss but I will say he is an excellent a was told he would be doing my appointment. I had already been quoted by JC my typical agent which I won’t discuss but I will say he is an excellent agent. Zach quoted me at 1700 for the 120k service. I felt like he wasn’t being honest, ( again I was quoted already) he then removed several components and had my quote to about 1400 and he then stated “ you’re really just paying for fluids”. I was appalled. I opted to have just an oil change. He refused to give me a print out of how much everything was with the 120k service. When I checked out Raven was present for my payment? She quoted me minus the oil change around 1000. Needless to say it felt like Zach tried to ROB me. More

by adamv.lavallee Verified Customer Verified Customer

Print

They finished early and they kept me informed at every step they were the bomb! step they were the bomb! More

by SPUDLYMCGURK Verified Customer Verified Customer

Print

I want one visit where I don't feel scammed into getting more done than I need. Last visit wanted the brake special which included rotors and pads. I was told I only needed the rotors resurfaced and not pad more done than I need. Last visit wanted the brake special which included rotors and pads. I was told I only needed the rotors resurfaced and not pads. However, it still feels like I should have replaced the pads which would have been cheaper. More

by contrilla.1 Verified Customer Verified Customer

Print

I was there for the 5000 service on my Crown Signia. Received the paperwork but that shows the 26 pt inspection and tire rotation, but no discussion about what was done or how it went, such as all fluid Received the paperwork but that shows the 26 pt inspection and tire rotation, but no discussion about what was done or how it went, such as all fluids were good, added air to tires, etc More

by RWFARRELL75 Verified Customer Verified Customer

Print

Excellent and fast service thank you so much and great communication about the service and the future service communication about the service and the future service More

by Kchabayta1221 Verified Customer Verified Customer

Print

Very helpful, thorough, and fast. Good experience. I will definitely be there again soon. Thanks. Good experience. I will definitely be there again soon. Thanks. More

by JBURKH8660 Verified Customer Verified Customer

Print

Great service department. In and out in 45 minutes for an oil change and tire rotation. Zack was great. In and out in 45 minutes for an oil change and tire rotation. Zack was great. More

by HUGH.BYRD Verified Customer Verified Customer

Print

Dealership is clean and organized. Went there for regular maintenance, Zach who was our service agent explained the things to be done and the future maintenance (90,000) that gives us Went there for regular maintenance, Zach who was our service agent explained the things to be done and the future maintenance (90,000) that gives us an idea of how to prepare. More

by FLORESJ11 Verified Customer Verified Customer

Print

Cobb County Toyota is the place to go for all your Toyota needs here in Metro Atlanta. I have never had a bad experience here and would recommend it to all of my family and friends. Book your next service wi needs here in Metro Atlanta. I have never had a bad experience here and would recommend it to all of my family and friends. Book your next service with Anthony, he will keep you in great shape! More

Print

I was very pleased with the customer service. Costas Hernandez made sure my visit went smoothly. Costas Hernandez made sure my visit went smoothly. More

by TIFFANYCHAUVIN1 Verified Customer Verified Customer

Print