Zach Claybrooks

Very disappointing service experience for my Toyota Tundra pickup! My vehicle oil change service was not executed correctly and when I brought the situation to the attention of the Service Manager - Tundra pickup! My vehicle oil change service was not executed correctly and when I brought the situation to the attention of the Service Manager - Zack, the situation hasn’t been addressed properly in my opinion. I would like to be contacted directly by the Dealership Operations Manager to share more details about the entire situation. Final Note: On a positive note, the Service Advisor named Raven was wonderful to work with. More

by face_que Verified Customer Verified Customer

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The service manager gave me a free oil change service ticket for dripping engine oil problem from the last service performed. This visit was to use that free service ticket. ticket for dripping engine oil problem from the last service performed. This visit was to use that free service ticket. More

by jason.young.lee Verified Customer Verified Customer

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I worked with Zach and he was amazing. After working with John, I started not to come back for service to Cobb county. John is rude and doesn’t listen, but Zach is amazing. After working with John, I started not to come back for service to Cobb county. John is rude and doesn’t listen, but Zach is amazing. More

by SCOTT1317 Verified Customer Verified Customer

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I always leave within the time frame that they give me and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. More

by WASHINGTONSHERIDAN Verified Customer Verified Customer

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NOTHING GOOD, they had my new vehicle a week, returned it filthy dirty, drove it 350 miles and used 3/4 if a tank full of gas test driving a new Tundra. Service manager LIED to me claiming no one drove it ye filthy dirty, drove it 350 miles and used 3/4 if a tank full of gas test driving a new Tundra. Service manager LIED to me claiming no one drove it yet Allstate Logged the distances traveled and 18 times it was unlocked and locked during the week it was with them for a one day job installing leather seating… now my NEW TRUCK has 700 miles on it and I’ll NEVER BUY FROM COBB TOYOTA AGAIN More

by YOTSURVEYR Verified Customer Verified Customer

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Jeff and Zack provided me with excellent service and I will recommend them both to others. Roger Hyde will recommend them both to others. Roger Hyde More

by HYDE01RF Verified Customer Verified Customer

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Professional and friendly overall a great experience would recommend your service department to all especially to David Cobb would recommend your service department to all especially to David Cobb More

by w4rdurant56 Verified Customer Verified Customer

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Excellent service with fantastic communication and real-time updates. Thank you for all you do! real-time updates. Thank you for all you do! More

by ZEBRAGALLERIE Verified Customer Verified Customer

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The wait time, just for an oil change, was waaaay tooo long. 3 hrs wait and that too for a senior citizen. long. 3 hrs wait and that too for a senior citizen. More

by RAKSHA.DESAI11 Verified Customer Verified Customer

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Every department of Cobb County Toyota is fantastic. The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car, and the service center is top notch, I wouldn’t trust anyone to service my car except the technicians at Cobb County Toyota More

by DEANSJOLIN Verified Customer Verified Customer

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