Wilmer Rodriguez

An amazing experience as always. I have purchased 5 cars here and I will continue to keep coming here. No pressure sales tactics, follows up with customer and makes sure you are satis I have purchased 5 cars here and I will continue to keep coming here. No pressure sales tactics, follows up with customer and makes sure you are satisfied. I am extremely happy with this dealership. They continue to impress me and take care of me. They listen to your requests and offer options and solutions. I have never heard no and I have asked for a lot. I highly recommend Ralph and this dealership More

by RALPH.ADRIAN8 Verified Customer Verified Customer

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I have been their customer since last 12 years when it used to be Otto’s BMW. My exotic new has been most good especially with the sales team. And now more recently with the service department working wit used to be Otto’s BMW. My exotic new has been most good especially with the sales team. And now more recently with the service department working with Heather. More

by Munishb Verified Customer Verified Customer

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Scott Gateky and the team at West Chester BMW are literally the best collection of of professionals across any industry that I’ve had the pleasure to work with. Truly. Informed. Gracious. Accommodati literally the best collection of of professionals across any industry that I’ve had the pleasure to work with. Truly. Informed. Gracious. Accommodating. A true car buying EXPERIENCE. Thank you all! More

by bradley_swartz Verified Customer Verified Customer

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Excellent customer service experience. Exceptional product quality displayed. BMW and Mini vehicle models readily available on display in showrooms. Exceptional product quality displayed. BMW and Mini vehicle models readily available on display in showrooms. More

by Rux333 Verified Customer Verified Customer

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Have been a customer of this dealer for over 25 years. They consistently deliver high quality sales and service, with attention to customer detail and satisfaction. Highly recommend this dealership for BM They consistently deliver high quality sales and service, with attention to customer detail and satisfaction. Highly recommend this dealership for BMW sales and service. More

by RAD13 Verified Customer Verified Customer

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Undoubtedly the best car buying experience of my 49 yrs on the planet. The overall service was impeccable, the atmosphere of the showroom was immaculate but without pretension and team was pleasantly engag on the planet. The overall service was impeccable, the atmosphere of the showroom was immaculate but without pretension and team was pleasantly engaging as well as knowledgeable. I had the distinct pleasure of working with Scott, a stranger at the inception but friend by the end of the process. His style is uniquely approachable and supremely accommodating to all requests. And I am not particularly easy. Scott’s straight forward approach and generally affability bear credence to his accomplished status not only in West Chester but Nationally among all peers at BMW. My next car and the car after will undoubtedly be through Scott, Ralph, Brooks and the their team. Thank you all. More

by bradley_swartz Verified Customer Verified Customer

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Robert is the consummate salesperson who understands his customer and the car they desire. He will accommodate them and deliver an exceptional customer experience. BMW of West Chester is the dealer for y customer and the car they desire. He will accommodate them and deliver an exceptional customer experience. BMW of West Chester is the dealer for your BMW needs. More

by MIchaelH Verified Customer Verified Customer

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We love our new X3! Scott was amazing to work with during the sales process he listened to our needs and made us feel very special. Shout out to Wilmer to for years of s Scott was amazing to work with during the sales process he listened to our needs and made us feel very special. Shout out to Wilmer to for years of support on all of our BMW purchases! More

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Very professional and attentive. The sales and service departments are awesome! From our purchase to the first service we felt engaged and treated exceptionally well by everyone we e The sales and service departments are awesome! From our purchase to the first service we felt engaged and treated exceptionally well by everyone we encountered. More

by kha0872 Verified Customer Verified Customer

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We recently leased a new BMW X3 from BMW of West Chester and had the privilege of again working with Scott Gately our Sales Professional, Nick Capparelli our Financial Services Advisor and Wilmer Wilmer Rod and had the privilege of again working with Scott Gately our Sales Professional, Nick Capparelli our Financial Services Advisor and Wilmer Wilmer Rodriguez, Sales Manager. From the moment we entered the dealership to the day of delivery, we were treated in a professional and caring manner. We have another BMW Dealership closer to our home but decided to again lease our new vehicle at BMW of West Chester due to the tremendous knowledge and service provided to us. We would highly recommend this team for your next purchase or lease. We are so happy to have again chosen this great team and dealership. More

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