Willian Morales | Page 2

Went in for complementary hyundai new car maintenance. Waited a bit over an hour for oil change and multi point inspection. Did not get a free car wash any of the 3 times I came to this location for maint Waited a bit over an hour for oil change and multi point inspection. Did not get a free car wash any of the 3 times I came to this location for maintenance. No reason to pick this service center over any other. More

by sz1 Verified Customer Verified Customer

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Nicole was great and so were all the staff. Professional and kind! They answered all questions! Professional and kind! They answered all questions! More

by chaoteach Verified Customer Verified Customer

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A huge shout-out to Will and the team at South Bay Hyundai! There were awesome in helping me navigate a warranty issue with our 2017 Tucson. Will did a great job coordinating with Hyundai Corporate, Hyundai! There were awesome in helping me navigate a warranty issue with our 2017 Tucson. Will did a great job coordinating with Hyundai Corporate, while keeping me in the loop regarding the status around a rebuilt engine that got completed ahead of schedule. More

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Slow to respond when you drive up for appointment happen twice.waited at least average 7 minutes before going inside. Only offer salty snacks nothing sweet. Wait time long with no updates didn't receive eta twice.waited at least average 7 minutes before going inside. Only offer salty snacks nothing sweet. Wait time long with no updates didn't receive eta on arrival. After 3 hours and 30 mins found out for myself More

by Tria Verified Customer Verified Customer

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William was very helpful and walked me through everything I needed done on my car. He helped set up an Uber for me too so I didn't have to wait at the dealership. He was very nice. I needed done on my car. He helped set up an Uber for me too so I didn't have to wait at the dealership. He was very nice. More

by corrinesandoval Verified Customer Verified Customer

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They helped me when I needed my car serviced. I wish I lived closer to this dealer for all my needs. I wish I lived closer to this dealer for all my needs. More

by mail6 Verified Customer Verified Customer

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Eddie was great and very informative. The dealership was clean and welcoming. Mark in finance was easy to talk to getting dreadful paperwork done. The whole process was a lot faster than The dealership was clean and welcoming. Mark in finance was easy to talk to getting dreadful paperwork done. The whole process was a lot faster than I’ve normally experienced at other dealerships. More

by natehopkins Verified Customer Verified Customer

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Although the paperwork handed to me states tire rotation which was not done. Weeks before the service the rear passenger tire needed a patch. The tire technician marked the tire, well that tire still was i which was not done. Weeks before the service the rear passenger tire needed a patch. The tire technician marked the tire, well that tire still was in the same location after service More

by EBEL22 Verified Customer Verified Customer

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Mr. Morales, who was my Service Advisor, was responsive, friendly and helpful. The dealership tries hard, but their service department is less than stellar in my experience thus far. friendly and helpful. The dealership tries hard, but their service department is less than stellar in my experience thus far. More

by carolyn2604 Verified Customer Verified Customer

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Everything was transparent. Service agent and technicians were friendly and professional. Waiting area is very nice, clean, and spacious. Service agent and technicians were friendly and professional. Waiting area is very nice, clean, and spacious. More

by vincentmtran95 Verified Customer Verified Customer

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