Vladimir Keslin

My service is excellent as always. I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization th I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization the caters to your customers. More

by BEVPKING Verified Customer Verified Customer

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DO NOT BUY FROM THIS DEALERSHIP! !!! *******HORRIBLE EXPERIENCE!!!! Customer service & management is lacking tremendously! I wish I could give 0 stars! !!! *******HORRIBLE EXPERIENCE!!!! Customer service & management is lacking tremendously! I wish I could give 0 stars! More

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Denis Shadrin and North Miami Lexus set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Denis was responsive, extremely knowledgeable, not o the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Denis was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! More

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I completely sutisfied his work I am very grateful to Vladimir Keslin for his flexibility, a very friendly attitude and the creation of a comfortable atmosphere for the long-term cus I am very grateful to Vladimir Keslin for his flexibility, a very friendly attitude and the creation of a comfortable atmosphere for the long-term customers of Lexus of Miami Beach. It was extremely convenient to make a deal with you, Vladimir. It was a very nice to make deal with Denis Shadrin. Denis was very careful to my questions about all new futures of the selected model of Lexus and provided all answers. He demonstrated all new functionalities, made necessary settings in the car, connected my phone to the car. He helped me a lot. I am very grateful to him for his professional service and friendly attitude. Thank you so much for Mauricio Ferreira for the fast and professional work as well. More

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That’s my 3rd Lexus with Denis and Lexus of North Miami and I’m so excited. Denis is the best. I felt that I was not just a customer I was a friend and thats awesome. U Guys made a great job and I’m so tha and I’m so excited. Denis is the best. I felt that I was not just a customer I was a friend and thats awesome. U Guys made a great job and I’m so thankful for that. I will always recommend Lexus of North Miami and Denis to all my friends who wanna drive the best car in the world😇 More

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It's always a pleasure to buy a new car at Lexus of North Miami!!! Very friendly and professional atmosphere! I would like to express gratitude to my favourite car dealer Denis Shadrin! He is really specia Miami!!! Very friendly and professional atmosphere! I would like to express gratitude to my favourite car dealer Denis Shadrin! He is really special!!! No stress, fast service, the best deal!!! Great job ! Thank you !!! More

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I Love Lexus of N Miami... always on point!!! Lexus of North Miami customer services are always on point! I live in another county but would drive the extra mile just to get the service, skill & Lexus of North Miami customer services are always on point! I live in another county but would drive the extra mile just to get the service, skill & professionalism that Lexus of N Miami gives me. I absolutely love my Lexus and Lexus of N Miami keeps me coming back for more. My most recent visit was at their collision center. Just a few minutes after driving into the garage & waiting for my adjuster to finish w/ another client the manager of the collision center at Lexus of N Miami( tall black male) approached my damaged vehicle and asked if I was alright and if I was being taken care of. As I expressed my concerns he immediately assures me not to worry that I will be taken cared of... he spoke to a few reps and before I knew it my car had been taken to the back and I was in a rental vehicle driving away. My car was repaired in a smooth and timely manner not to cause me to go over my rental budget; and to top it off everyone there worked as a team with my insurance company to keep me informed of all repairs etc. Just a few weeks, I am driving my car again & it runs like new. I live in Pembroke Pines but I am never disappointed for driving the extra mile to come to my most favorite Lexus dealer. Because of Lexus of Miami Customer Services several of my family members also drive a Lexus😁 More

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Excellent customer service Denis Shadrin Thank You Again , you truly are the best !!!! It is such a pleasure to call you up work out our deal over the telephone and pick up Denis Shadrin Thank You Again , you truly are the best !!!! It is such a pleasure to call you up work out our deal over the telephone and pick up Our New Lexus Unbreakable!!! Treatment that you provide!!! Job well done as usual. 6th Lexus. Denis is the best More

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Crem de la crem Literally the best of the best! I was in quite a few dealerships before coming to the Lexus of North Miami. Was pretty frustrated at that point. Could Literally the best of the best! I was in quite a few dealerships before coming to the Lexus of North Miami. Was pretty frustrated at that point. Couldn’t get the deals or cars that I wanted. At Lexus I was greeted with “Let’s make it happen!” And, boy, did Denis delivered! Now I’m a happy owner of RX 350 with very reasonable payments! Highly recommend! More

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Excellent Very good service as always! Customer since 2007 Finance department did excellent job as well (Alexander Helimsky) For sure will recommend this dea Very good service as always! Customer since 2007 Finance department did excellent job as well (Alexander Helimsky) For sure will recommend this dealership to my friends More

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