Victor Villanueva
Victor Villanueva at Arlington Heights Ford
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Victor Villanueva

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
238 Reviews
4.9

238 Reviews

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238 Reviews of Victor Villanueva

October 16, 2024

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Employee Rating

We bring our RV and my son’s ford here for regular service and maintenance. All the staff are friendly and helpful. Great dealership. Highly recommend!! More

by DSAVOIA1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 18, 2024

Arlington Heights Ford responded

Thank you for taking the time to leave a review! We're thrilled to hear that you and your son are happy with the service and maintenance for your RV and Ford at Arlington Heights Ford. Our team takes pride in providing friendly and helpful service, and we truly appreciate your recommendation. We look forward to seeing you next time! Sincerely, The Team at Arlington Heights Ford

September 28, 2024

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Victor in service is great to do with and make sure my truck is done properly More

by bdsharks
Recommend Dealer
Yes
Oct 01, 2024

Arlington Heights Ford responded

Thank you for your great review! We’re thrilled to hear that Victor took such good care of you and your truck at Arlington Heights Ford. Providing excellent service is our priority! We look forward to seeing you again for your next visit! Sincerely, The Team at Arlington Heights Ford

September 17, 2024

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Very happy with my service advisor (Victor) attention to my concerns. Also very happy with the services provided for my vehicle. Victor wanted to be sure that I was completely satisfied with the work comp More

by Ken
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2024

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with Victor at Arlington Heights Ford. We strive for excellent service and it's great to know that your concerns were addressed and that you were satisfied with the work on your vehicle. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

August 28, 2024

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Victor is very knowledgeable and is always will to go the extra mile. My salesman Elliott who I've bought 6 cars from . More

by ereichel25
Sales Price Transparency
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Recommend Dealer
Yes
Aug 30, 2024

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that Victor's knowledge and dedication made a positive impact on your experience at Arlington Heights Ford. It's also great to know that Elliott has consistently provided you with excellent service over the years. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

August 23, 2024

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Always fast, excellent service. I never worry about my car when i bring it here, they always make sure i am well taken care of. More

by Jen M.
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 27, 2024

Arlington Heights Ford responded

Thank you for your kind words! We truly appreciate your trust in Arlington Heights Ford and are glad to hear that you consistently receive excellent service. It’s our goal to ensure you feel well taken care of every time you visit. We look forward to seeing you again! Sincerely, The Team at Arlington Heights Ford

July 22, 2024

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They followed up on the things that they were going to repair that we discussed at the purchase. Ron S was the salesman. He was very helpful. He sent me a list of my favorite places that were on my naviga More

by Schutzhnd3
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Powell, Ronald Skalski

June 18, 2024

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Great customer service never dissapoints once again did an amazing job shoutout to victor villanueva. More

by cabezas1298
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

June 09, 2024

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Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More

by berealbeyou
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2024

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Very nice job , explain what is the problem and process the people is very friendly More

by Janet
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Recommend Dealer
Yes

June 05, 2024

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My service rep Victor was hands down the best communicator during a grueling service process. His level of customer service helped ease the insurance and ordering woes. Outstanding experience, More

by BigDaddy
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

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