Victor Villanueva
Victor Villanueva at Arlington Heights Ford

Victor Villanueva | Page 25

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
252 Reviews
4.9

252 Reviews

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252 Reviews of Victor Villanueva

November 20, 2020

Dealership Rating
Employee Rating

Every person that I have dealt with the past 20 plus years has been five stars. This is what brings me back to Arlington Heights Ford over and over again! More

by Buffalo Bob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle , Steve Verhagen

November 19, 2020

Dealership Rating
Employee Rating

This was the second time Victor took care of my Ford Escape. He was courteous, knowledgeable, and helpful. Victor answered my questions. He did not pressure me to make a decision, but gave me informatio More

by healypc
Recommend Dealer
Yes

November 11, 2020

Dealership Rating
Employee Rating

Had an issue with battery leading to car not starting nor able to move the car. Dealer was able to resolve the problem installing a new battery. Only issue was waiting up to two hours for a tow truck aft More

by LisaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 09, 2020

Dealership Rating
Employee Rating

I was in and out in a little less than an hour. Vic greeted me as soon as I walked in. This was a great experience More

by Joeyb220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 04, 2020

Dealership Rating
Employee Rating

Great Service from your service department and Ryan Livingston is constantly exceeding my expectations! great experience as usual from Ryan L. Sincerely, Stephen R. Duffy More

by DUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Livingston, Steve Verhagen

October 29, 2020

Dealership Rating
Employee Rating

Victor and the AH Ford Service staff always live up to perfection with the great service they provide. I really appreciate his efforts to be thorough in his explanation of everything they found on my tru More

by Lem_carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Verhagen

October 25, 2020

Dealership Rating
Employee Rating

Victor made sure my car was serviced in an excellent manner and was attentive, knowledgeable and incredibly helpful. The service department has never let me down. I always feel secure that the job has More

by Amy S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 22, 2020

Dealership Rating
Employee Rating

You want white glove service go to Arlington Hights Ford You want white glove service go to Arlington Hights Ford i been going there for 1 year now and every time unbelievable service,see Steve, Jerry Mike, More

by Ninos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Elliott Reichel , Steve Verhagen, David Villadonga, Frank

October 20, 2020

Dealership Rating
Employee Rating

Definitely 5 star service as usual. Told me about 1/2 hour wait to check out the vehicle and I was done in about 20. :) More

by Sue Driggers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen, Jerry Hood, Mike Waddle , Spiro Dimas, Steve Verhagen, David Villadonga

September 30, 2020

Dealership Rating
Employee Rating

Hello,The service worker who handled my concern was Hello, The service worker who handled my concern was great. He was friendly and professional told me about the battery being replaced and how long More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
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