
6 Reviews
Write a Review6 Reviews of Tracy Ferrara
January 02, 2025
Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of service provided. More
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Tracy Bracken, Alex Ruiz
December 08, 2024
The wait time was less than what they had mentioned which was nice! I like the staff they were really friendly. was nice! I like the staff they were really friendly. More
Other Employees Tagged: Tracy Bracken
November 30, 2024
Supposedly Hyundai took too long to provide the nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced at my expense and the car still has not reached 100k miles. After the repairs were completed I am beginning to see a better fuel economy but still not what was originally advertised and one of the reasons why I haven't driven it that much. Originally I bought this, my third Hyndai because I had good things from the prior two Excels I had. I had also driven other models on trips and they provided the mileage of 44MPG as advertised, I trusted the brand when I bought this model, only to find out that this one did not. However I did like the look of the car and I stayed with it driving long distances sporadically since I was only getting about 22 MPG or less before this final repair. Yes I got stipend cards from the company, but that was only for about $50 per card and there weren't that many, maybe 3 or 4. I am beginning to see an increase on mileage right now, but haven't really checked to see if it has in fact improved. I have not had a reason to refill the thank since it was repaired with the update, so I'm not quite sure if it will ever be the advertized 44 MPG's but it is getting closer to 30, maybe more. Next full tank will be the judge. I love the sleek ness of my cars shape and people still wonder what it is. I keep it spotless and since it's red, it gathers a lot of looks from old and young alike who wander what kind of car it is. If they ask me about it, I answer truthfully about it as well and the reputation of the company. It took a long time to come up with a fix about, but I still love my Veloster and drive it everyday for the few miles that that it takes to do what I need to do everyday. More
Other Employees Tagged: Calvin Jeong, Tracy Bracken
October 04, 2024
Great customer service. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. More
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Ryan Matsumoto, Juan Santoro, Tracy Bracken, Alex Ruiz, Chris Axume
February 07, 2024
The dealerships location is finally back to being completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. More
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Juan Santoro, Tracy Bracken, Alex Ruiz , Cedric Butler
December 05, 2023
I love working with your organization. The workers are compassionate and caring individuals. Thank u! The workers are compassionate and caring individuals. Thank u! More
Other Employees Tagged: Calvin Jeong