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Tracy Bracken
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5 Reviews
5 Reviews
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5 Reviews of Tracy Bracken
December 08, 2024
The wait time was less than what they had mentioned which was nice! I like the staff they were really friendly. was nice! I like the staff they were really friendly. More
by Tati
Verified CustomerOther Employees Tagged: Tracy Ferrara
November 30, 2024
Supposedly Hyundai took too long to provide the nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced at my expense and the car still has not reached 100k miles. After the repairs were completed I am beginning to see a better fuel economy but still not what was originally advertised and one of the reasons why I haven't driven it that much. Originally I bought this, my third Hyndai because I had good things from the prior two Excels I had. I had also driven other models on trips and they provided the mileage of 44MPG as advertised, I trusted the brand when I bought this model, only to find out that this one did not. However I did like the look of the car and I stayed with it driving long distances sporadically since I was only getting about 22 MPG or less before this final repair. Yes I got stipend cards from the company, but that was only for about $50 per card and there weren't that many, maybe 3 or 4. I am beginning to see an increase on mileage right now, but haven't really checked to see if it has in fact improved. I have not had a reason to refill the thank since it was repaired with the update, so I'm not quite sure if it will ever be the advertized 44 MPG's but it is getting closer to 30, maybe more. Next full tank will be the judge. I love the sleek ness of my cars shape and people still wonder what it is. I keep it spotless and since it's red, it gathers a lot of looks from old and young alike who wander what kind of car it is. If they ask me about it, I answer truthfully about it as well and the reputation of the company. It took a long time to come up with a fix about, but I still love my Veloster and drive it everyday for the few miles that that it takes to do what I need to do everyday. More
by geug24900
Other Employees Tagged: Calvin Jeong, Tracy Ferrara
October 04, 2024
Great customer service. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. More
by JULIESCRIVENS
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Ryan Matsumoto, Juan Santoro, Tracy Ferrara, Alex Ruiz, Chris Axume
May 02, 2024
QUICK SERVICE! VERY ATTENTIVE! THIS IS MY NEW HOME DEALERSHIP EVEN THOUGH I LIVE FAR VERY ATTENTIVE! THIS IS MY NEW HOME DEALERSHIP EVEN THOUGH I LIVE FAR More
by PRIIZZY
Other Employees Tagged: Jack Kim, Calvin Jeong, Richard Andersen, Mace Bradley, Juan Santoro, Eduardo Gomez , Cedric Butler, Daniel Jung, Antonio Lopez
February 07, 2024
The dealerships location is finally back to being completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. More
by cheyenneemail
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Juan Santoro, Tracy Ferrara, Alex Ruiz , Cedric Butler
