
8 Reviews
Write a Review8 Reviews of Tracy Bracken
April 15, 2025
great service, on time, nice workers, great refresment, clean facility easy to get appt.will be back again. clean facility easy to get appt.will be back again. More
Other Employees Tagged: Jack Kim, Calvin Jeong, Richard Andersen, Tracy Ferrara, Alex Ruiz, Jeremy Davis, Andrew Kwak, Nicole Nelson, Kei Yukimura
January 30, 2025
In all my years of buying cars, I've never had an experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made gettin experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made getting me into the car I wanted especially challenging. MJ put countless hours into finding solutions that worked for me AND South Bay, steering me away from options that were easy but irresponsible. Think about how crazy that is– most dealers have one goal and one goal only, which is to sell a car (and a tire plan! 😂). MJ set out to find me a hard-to-get car at a price that wasn't just doable, but a structure that set me up for a safe financial future. After making his life miserable for a week with all kinds of random problems, we finally struck gold and I got an incredible car at a price that everybody felt good about. Even better, when I arrived to actually pick up my vehicle, I got the sense that everybody was rooting for me, from reception to the service team and even the finance department. Just an all around excellent experience. I honestly never thought I'd care about a car dealership at all and now I'm their biggest fan! More

Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Mace Bradley, Juan Santoro, Eduardo Gomez, Alex Ruiz, Mo Hallak
January 02, 2025
Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of service provided. More
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Tracy Ferrara, Alex Ruiz
December 08, 2024
The wait time was less than what they had mentioned which was nice! I like the staff they were really friendly. was nice! I like the staff they were really friendly. More
Other Employees Tagged: Tracy Ferrara
November 30, 2024
Supposedly Hyundai took too long to provide the nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced at my expense and the car still has not reached 100k miles. After the repairs were completed I am beginning to see a better fuel economy but still not what was originally advertised and one of the reasons why I haven't driven it that much. Originally I bought this, my third Hyndai because I had good things from the prior two Excels I had. I had also driven other models on trips and they provided the mileage of 44MPG as advertised, I trusted the brand when I bought this model, only to find out that this one did not. However I did like the look of the car and I stayed with it driving long distances sporadically since I was only getting about 22 MPG or less before this final repair. Yes I got stipend cards from the company, but that was only for about $50 per card and there weren't that many, maybe 3 or 4. I am beginning to see an increase on mileage right now, but haven't really checked to see if it has in fact improved. I have not had a reason to refill the thank since it was repaired with the update, so I'm not quite sure if it will ever be the advertized 44 MPG's but it is getting closer to 30, maybe more. Next full tank will be the judge. I love the sleek ness of my cars shape and people still wonder what it is. I keep it spotless and since it's red, it gathers a lot of looks from old and young alike who wander what kind of car it is. If they ask me about it, I answer truthfully about it as well and the reputation of the company. It took a long time to come up with a fix about, but I still love my Veloster and drive it everyday for the few miles that that it takes to do what I need to do everyday. More
Other Employees Tagged: Calvin Jeong, Tracy Ferrara
October 04, 2024
Great customer service. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. More
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Ryan Matsumoto, Juan Santoro, Tracy Ferrara, Alex Ruiz, Chris Axume
May 02, 2024
QUICK SERVICE! VERY ATTENTIVE! THIS IS MY NEW HOME DEALERSHIP EVEN THOUGH I LIVE FAR VERY ATTENTIVE! THIS IS MY NEW HOME DEALERSHIP EVEN THOUGH I LIVE FAR More
Other Employees Tagged: Jack Kim, Calvin Jeong, Richard Andersen, Mace Bradley, Antonio Lopez, Juan Santoro, Eduardo Gomez , Cedric Butler, Daniel Jung
February 07, 2024
The dealerships location is finally back to being completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. completely open. The renovating looks really good and on top of that the employees are amazing! They are always sweet and outgoing. More
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Juan Santoro, Tracy Ferrara, Alex Ruiz , Cedric Butler
