We were very pleased with Tracy and the entire team.
Th e level of service.from check in to diagnosis to keeping us informed and updated on pricing
Check out was courteous and seamless
I would def
Th e level of service.from check in to diagnosis to keeping us informed and updated on pricing
Check out was courteous and seamless
I would definitely recommend Rally BMW to all our friends.
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by Bart
Verified Customer
Verified Customer
Service Price Transparency
Mar 16, 2026 -
Rallye BMW responded
Bart, thank you for recommending Tracy and our team! We are so pleased that you had a five-star experience. See you again at Rallye BMW!
I had a nice customer service with Mr Tracy .
He keep updated me about the service and very nice service.
He keep updated me about the service and very nice service.
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by mnmjohn
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Rallye BMW responded
We are happy to hear you were so comfortable with our team, John. Thanks for choosing Rallye BMW and for sharing your support for Tracy!
Tracy was the most helpful and professional person I have
met at Rallye BMW. He explained the process and what to expect next, how long is the wait. He did not let me be lost and clueless about who to approa
met at Rallye BMW. He explained the process and what to expect next, how long is the wait. He did not let me be lost and clueless about who to approach next and when.
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by PIP9002
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Mar 09, 2026 -
Rallye BMW responded
We're so lucky to have Tracy on our team, and we're thrilled to hear that he made your experience seamless and stress-free. We'll be sure to share your kind words with him. Thank you for choosing Rallye BMW!
Everyone was nice e and accommodating!
I would definitely recommend Rallye to all my family and friends!
I would definitely recommend Rallye to all my family and friends!
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by some1dangerous
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Mar 05, 2026 -
Rallye BMW responded
We’re flattered by your recommendation! Thanks for choosing Rallye BMW and for sharing your support!
Helpful with the video and advising me with my tires and
solving the problem He needs to get a promotion
solving the problem He needs to get a promotion
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by zhansraj84
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Feb 27, 2026 -
Rallye BMW responded
Thank you for the glowing review of our team! We love to hear our customers are well taken care of. See you next time at Rallye BMW!
I absolutely LOVE this dealership, even with all the
construction going on I am still being updated and informed about my vehicle and vehicle concerns!
construction going on I am still being updated and informed about my vehicle and vehicle concerns!
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by some1dangerous
Verified Customer
Verified Customer
Service Price Transparency
Feb 26, 2026 -
Rallye BMW responded
We're so grateful for your feedback! It means the world to us here at Rallye BMW. Thank you!
Tracey was phenomenal.
Very knowledgeable and super patient. Rallye is lucky to have him. His follow up is very helpful.
Very knowledgeable and super patient. Rallye is lucky to have him. His follow up is very helpful.
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by APPLESTIXX
Verified Customer
Verified Customer
Service Price Transparency
Feb 09, 2026 -
Rallye BMW responded
We couldn't agree more! Thank you for choosing Rallye BMW and for sharing your support for Tracey. See you next time!
we put the car with the dealership by this person for
three days, and after three days, there's no repair, nothing fixed, and then we have to wait for another two weeks to get a loaner car and then to ge
three days, and after three days, there's no repair, nothing fixed, and then we have to wait for another two weeks to get a loaner car and then to get the problem fixed.
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by zhuwei_69
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Feb 09, 2026 -
Rallye BMW responded
I apologize for the inconvenience and delay you've experienced with your car repair. We understand how important it is to have a working vehicle, and we are working hard to provide you with a loaner car as soon as possible. If there is anything else I can assist you with in the meantime, please don't hesitate to be in touch. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817
Very friendly and professional, answered all my questions
clearly and thoroughly, and provided excellent service
clearly and thoroughly, and provided excellent service
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by sindysz1688
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Feb 09, 2026 -
Rallye BMW responded
We're so pleased you received helpful and professional service from our team! Thank you for choosing Rallye BMW and for sharing your five-star review. See you next time!
Experience was amazing everything was done in a timely
matter. Very easy to work with
matter. Very easy to work with
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by rjbc7
Verified Customer
Verified Customer
Other Employees Tagged:
Tracey Bolden
Feb 06, 2026 -
Rallye BMW responded
We are so happy that our Rallye BMW team delivered an excellent experience. Thank you for your kind words!
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